How often does Econnector cycle?

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gillamrobert
Posts: 9
Joined: Wed Jul 18, 2012 5:43 am

How often does Econnector cycle?

Post by gillamrobert » Tue Sep 26, 2017 8:26 am

I mean how often does Econnector look for appts that need econfirmations sent? Every hour or what? Is there any way to force it? For example, a few appts added to the schedule and you want to send an econfirmation. How long after the appts are added before the econfirmation is sent? Thanks.

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cmcgehee
Posts: 711
Joined: Tue Aug 25, 2015 5:06 pm
Location: Salem, Oregon

Re: How often does Econnector cycle?

Post by cmcgehee » Tue Sep 26, 2017 9:43 am

The eConnector sends out eConfirmations every 10 minutes. This is a hard-coded value so there's not a way to change it. Really the only way to force it to go again is to stop your eConnector and restart it.
Chris McGehee
Open Dental Software
http://www.opendental.com

gillamrobert
Posts: 9
Joined: Wed Jul 18, 2012 5:43 am

Re: How often does Econnector cycle?

Post by gillamrobert » Tue Sep 26, 2017 12:52 pm

Thanks

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