Variables for automated email/text messaging

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mfdental
Posts: 45
Joined: Fri Feb 10, 2012 2:32 pm

Variables for automated email/text messaging

Post by mfdental » Fri Mar 10, 2017 6:42 am

Hello,
I'm trying to reconfigure my automated text messaging, and was wondering if there is a list of all the available variables that can be used? The help page on open dental lists a few variables, but they aren't all of them, since I'm currently using some that's not listed, such as [date] and [time]

Thanks,
Jason

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jsalmon
Posts: 1551
Joined: Tue Nov 30, 2010 12:33 pm
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Re: Variables for automated email/text messaging

Post by jsalmon » Fri Mar 10, 2017 9:07 am

It looks like the automated texting templates are different. The available variables that can be used are going to be listed in the "Template Replacement Tags" section of the Edit eReminder Rule window:
http://www.opendental.com/manual/ereminderssetup.html

I'm not sure why they are different but it looks like you might have access to all the variables you are use to in manual reminders.
E.g. [time] would be [ApptTime] and [date] would be [ApptDate]
However, I don't see [NameFL]... if you need any in the automated reminder system that are part of the manual reminder system just let us know and we'll add them.
The best thing about a boolean is even if you are wrong, you are only off by a bit.

Jason Salmon
Open Dental Software
http://www.opendental.com

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