Payment plan question

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khdilger
Posts: 112
Joined: Wed May 05, 2010 5:56 am

Payment plan question

Post by khdilger » Thu Feb 16, 2017 1:40 pm

Last time I messed around with the payment plan in account I decided on not using it because it took those patients on a payment plan out of the accounts receivable report, as well as making their account balance $0. That seems completely wrong to me, they have a balance and it should reflect that. Am I doing something wrong in setting up payment plans?

allends
Posts: 235
Joined: Fri Aug 23, 2013 11:29 am

Re: Payment plan question

Post by allends » Thu Feb 16, 2017 1:44 pm

We have released a new version of payment plans that actually includes the balances on the account.
http://opendental.com/manual/paymentplan.html

This should clear up your confusion with the old payment plan system.
Allen
Open Dental Software
http://www.opendental.com

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