Missing teeth don't disappear

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Andrea
Posts: 16
Joined: Wed Jan 04, 2017 1:11 am

Missing teeth don't disappear

Post by Andrea » Sat Jan 28, 2017 12:18 am

I can't find the answer to this anywhere.
I've recently installed the full version of OD. Testing things out, when I select teeth that are missing in the missing teeth tab, the (can't remember the official name!) round thing disappears but the tooth graphic remains.

I can't work out what to change to fix this
Thanks

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wjstarck
Posts: 935
Joined: Tue Jul 31, 2007 7:18 am
Location: Keller, TX
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Re: Missing teeth don't disappear

Post by wjstarck » Sat Jan 28, 2017 6:06 am

That might be a bug in the simple tooth chart. Or maybe it's supposed to work that way. That round thingy is the surfaces (O,M,D.B,L)

But you should be using the DirectX (ideally) or OpenGL chart.

Go to File > Graphics and select DirectX tooth chart.

If you have problems getting it working, look here:

http://opendental.com/manual/graphics.html

Or ask for help on the forum
Cheers,

Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA

jhpark
Posts: 7
Joined: Thu Dec 22, 2016 5:15 am

Re: Missing teeth don't disappear

Post by jhpark » Sat Jan 28, 2017 3:34 pm

Go to File > Graphics > Use DirectX tooth chart

Click on the first row in the chart at the bottom of the window. Hit OK. If you get an error about incompatible DirectX no matter which row you select and hit OK on, you may need to install the DirectX SDK - I customized the install and did the DirectX runtime only and it worked.

https://www.microsoft.com/en-us/downloa ... px?id=6812

Unfortunately I had to do this for each workstation with Open Dental installed.

Andrea
Posts: 16
Joined: Wed Jan 04, 2017 1:11 am

Re: Missing teeth don't disappear

Post by Andrea » Mon Jan 30, 2017 12:04 am

Thanks. I got the Open GL chart to work but not the other one (which is fine by me)

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