Demand Force

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Annesa94
Posts: 18
Joined: Wed Sep 23, 2015 4:05 pm

Demand Force

Post by Annesa94 » Mon Oct 24, 2016 5:35 am

Anyone have any feedback on using Demand Force with OD for recall and appointment confirmation? We are looking at integrating this feature into our practice to minimize the appointment confirmation phone calls.Any feedback is welcomed. Thanks in advance, Anne

hrdsq
Posts: 18
Joined: Mon Dec 14, 2015 3:42 pm
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Re: Demand Force

Post by hrdsq » Tue Oct 25, 2016 11:32 pm

Annesa94 wrote:Anyone have any feedback on using Demand Force with OD for recall and appointment confirmation? We are looking at integrating this feature into our practice to minimize the appointment confirmation phone calls.Any feedback is welcomed. Thanks in advance, Anne
DemandForce is a great product and has been in market for a while. Have seen many offices using it. If you are intersted in similar solutions from other vendors, here is the full list.

http://opendental.com/manual/vendorscommunication.html
http://www.hrdsq.com
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Arna
Posts: 444
Joined: Tue Jul 09, 2013 3:16 pm

Re: Demand Force

Post by Arna » Wed Oct 26, 2016 10:17 am

Open Dental has been adding these features into the software as native products so that a third party vendor may not be needed.
We currently have appointment reminders and confirmations automated within the program and are actively working.
http://opendental.com/manual/confirmationlist.html
http://opendental.com/manual/automatedreminders.html
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rhaber123
Posts: 415
Joined: Fri Dec 11, 2009 12:09 pm

Re: Demand Force

Post by rhaber123 » Wed Oct 26, 2016 6:36 pm

My staff now send all communication from inside OD. That is the office rule now, and OD can do it well and it is user friendly.
As Arna said, that is already available in OD.

IN ADDITION, We have been using SMS messaging for 2 years now. It is a must for every office. If you are not texting your patients yet, you need to start now.
We send regular SMS messages , SMS confirmation, SMS recall reminders,
Email messages, email confirmation, email recall reminders
Call patients cell phones, or home, and all from inside OD
and the best part is all of this communication is recorded and kept in the patient chart automatically

Our patients are more disciplined now, and we have less NO SHOWS.

Open Dental Communication/ E-services available here:
http://www.opendental.com/manual/eservices.html

Contact Open Dental for monthly Communication/ E-services fees. See Fees for Software, Support, and other Services:
http://www.opendental.com/manual/fees.html

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