codenum error on the treatment plan

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longhorndds
Posts: 1
Joined: Sat Sep 24, 2016 8:41 am

codenum error on the treatment plan

Post by longhorndds » Sat Sep 24, 2016 9:17 am

Sometimes there will be a blank item the staff somehow puts into the chart and it crashes the system for that patient every time you go to the treatment plan screen.

gives codenum error and choice to close the program or ignore.

We have to recreate the entire patient and then use the new patient to get a treatment plan printed. Luckily it has only happened on new patients but I would hate to have an existing patient with all their history end up crashing.

any help is appreciated I looked through the forum and help and found nothing.

I would like to just delete that erroneous entry to get a treatment plan to print.

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Arna
Posts: 444
Joined: Tue Jul 09, 2013 3:16 pm

Re: codenum error on the treatment plan

Post by Arna » Mon Sep 26, 2016 9:00 am

You will need to run a database maintenance. It appears you have a little corrupt data that needs cleaning.
If you'd like, give us a call and we'll run it with you.
Entropy isn't what it used to be...

Arna Meyer

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