Automated reminders

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spsheffield
Posts: 19
Joined: Sat Feb 11, 2012 6:30 pm

Automated reminders

Post by spsheffield » Fri Sep 16, 2016 9:06 am

Anybody using the automated reminders in version 16.3? I was going to sign up for an automated reminder service like YAPI, but am wondering how robust this new system is in Open Dental, which includes the option to confirm appointments through email or text message. We currently do manual email and text appointment confirmations through Open Dental, but would appreciate the ability to automate the process and have the ability to get a response from the patient that automatically changes the confirmation status in the appointment. Any feedback would be appreciated!

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