"Assignment of Benefits (pay provider)" on Edit Insurance

[ki0ak]

I apologize if this is covered elsewhere (I searched both the forums and the User Manual but didn't see anything), but is there a way to set this at the carrier level? I've had a couple of carriers recently change their policies such that out of network providers no longer receive payment directly - it goes to the patient. Tracking this and changing individual patients is tedious and time consuming.

Also, will changing this setting automagically set future claims to "no payment"?

Thanks!

[jsalmon]

The "Assignment of Benefits (pay provider)" option is only stored at the subscriber level.
See "Subscriber Information" http://www.opendental.com/manual/insplan.html

There are several feature requests asking to have the assignment of benefits option stored at the plan level and at the claim level. You would have to add another feature request that is for adding this to the carrier level. Or you could always just vote towards a current one that would meet your requirement.
http://www.opendental.com/manual/featurerequests.html

[ki0ak]

The "Assignment of Benefits (pay provider)" option is only stored at the subscriber level.
See "Subscriber Information" http://www.opendental.com/manual/insplan.html

There are several feature requests asking to have the assignment of benefits option stored at the plan level and at the claim level. You would have to add another feature request that is for adding this to the carrier level. Or you could always just vote towards a current one that would meet your requirement.
http://www.opendental.com/manual/featurerequests.html

Thanks for the info Jason. Would there be some SQL magic that would be able to toggle it on the backend? Or am I completely out of luck and have to resort to manually resetting it?

Brad

[jsalmon]

Technically yes, there is SQL magic that you could do but I can't emphasize enough that running any SQL on your database that is not a SELECT command is extremely discouraged and quite dangerous.

There are lots of reasons to not manipulate your database manually, a few of which are:
1. OD caches many things and when they change we let all other workstations in the office know they changed otherwise they never make the wasted effort to go ask the db for the most up to date info.
2. We typically log changes that happen.
3. What works in version X.X might not be the way it works in version X.Y
etc.