possible bug 16.2 beta

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Pruce Dental
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Joined: Tue Feb 09, 2010 2:39 pm
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possible bug 16.2 beta

Post by Pruce Dental » Mon May 30, 2016 8:34 am

16.2.9 beta

When attempting to sent deposit to QB I get an error saying "cannot start QB" regardless if QB is already running or not. I tried to re-download the OD/QB installer bridge zip file on the OD site to see if this would help but nothing...

It worked prior to the update..is it a bug or just me?
Robert L. Pruce, DMD
www.prucedental.com

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jsalmon
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Joined: Tue Nov 30, 2010 12:33 pm
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Re: possible bug 16.2 beta

Post by jsalmon » Tue May 31, 2016 1:21 pm

Could be a bug but we haven't touched the QB code in many moons. On the computer that is giving you this error, go to Setup Accounting and push the Connect button. This button should give a little more details as to what QB is having issues doing.
http://www.opendental.com/manual/quickbooks.html
The best thing about a boolean is even if you are wrong, you are only off by a bit.

Jason Salmon
Open Dental Software
http://www.opendental.com

Pruce Dental
Posts: 290
Joined: Tue Feb 09, 2010 2:39 pm
Contact:

Re: possible bug 16.2 beta

Post by Pruce Dental » Tue May 31, 2016 9:41 pm

No bug...

Shortly ..really shortly after posting here my server hosting the QB data went down..the virtual drive had corruption to Windows system files...shortly after getting the server running an OD tech support person actually contacted me after you guys monitored this board. It worked fine then so it was just me...no bug...
Robert L. Pruce, DMD
www.prucedental.com

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