No "recopy" button on update screen

For users or potential users.
Post Reply
User avatar
Yarg
Posts: 2
Joined: Sat Apr 23, 2016 6:45 pm

No "recopy" button on update screen

Post by Yarg » Thu May 19, 2016 10:15 am

I have an update issue and have these instructions, " Go back to the machine where you did the initial successful update. Go to Help, Update, Setup, and hit the Recopy button."
...On that machine there is no "recopy" button, even when run as an administrator. Help!

User avatar
Arna
Posts: 444
Joined: Tue Jul 09, 2013 3:16 pm

Re: No "recopy" button on update screen

Post by Arna » Thu May 19, 2016 11:05 am

Help > Update > Setup in the UL corner. That's where recopy is found.
Entropy isn't what it used to be...

Arna Meyer

User avatar
jsalmon
Posts: 1553
Joined: Tue Nov 30, 2010 12:33 pm
Contact:

Re: No "recopy" button on update screen

Post by jsalmon » Thu May 19, 2016 11:07 am

I heard this complaint back in the day before and it ended up being something strange like their OS font was set to 125% or something which pushed things around in our windows in an odd manor. Font size or resolution might be your culprit. However, this button can be pushed from any working workstation, do you have another workstation you can try on? Nothing should stop this button from showing. Maybe drag the bottom of your window down to see if the button is simply hidden? The Recopy button is located in the lower left corner of the Update Setup window (like our screenshot shows) but it is docked to the top left of the form so it should show up if you make the window large enough as a worst-case scenario.
http://www.opendental.com/manual/update.html
The best thing about a boolean is even if you are wrong, you are only off by a bit.

Jason Salmon
Open Dental Software
http://www.opendental.com

Post Reply