new OD workstation unable to connect to live database

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epicurean
Posts: 51
Joined: Tue Jun 07, 2011 8:18 pm

new OD workstation unable to connect to live database

Post by epicurean » Wed Mar 30, 2016 7:29 pm

I download the trial to setup another PC for OD, but unable to "connect to live database using trial". I have a licensed OD server so how do I get around this?
Thank you for any suggestions

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jsalmon
Posts: 1555
Joined: Tue Nov 30, 2010 12:33 pm
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Re: new OD workstation unable to connect to live database

Post by jsalmon » Wed Mar 30, 2016 8:23 pm

It sounds like your live version of Open Dental is lower than our most recent trial version.

You can either update your Open Dental to a higher version or you can navigate to your AtoZ share directory and run the Setup.exe in the root directory on the new workstation which will install the exact version that your server is currently at.
The best thing about a boolean is even if you are wrong, you are only off by a bit.

Jason Salmon
Open Dental Software
http://www.opendental.com

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