Integrated text message

[mfdental]

Hello,
I have a question about the number we are assigned for integrated text messaging. I'm afraid that when texting to confirm, patients will try to call back the number that is texting them... is there a way to set up an automated voice message for the assigned text message number stating that this line is for text messages only?

-Jason

[rhaber123]

This is the confirmation message that we send to all of our patients:
"" [NameF], Confirming your dental appointment on [date] at [time]. Reply " confirm" --- or call (123) 456-7890 if you need to reschedule - - http://www.drwebsite.com ""
where (123) 456-7890s is our office number.

[jsalmon]

There is not a way to set up an automated voice message for the number(s) assigned via the Integrated Text Messaging feature. Also, even if the patient called the number associated, it shouldn't connect to anything (cell phone that a human owns) so I wouldn't be worried about it. rhaber123 has a great solution that I would recommend doing as well. With smartphones nowadays they will often times be able to click on the number specified within the text message.

[d2dental]

What are the charges in Indian currency?

[jsalmon]

What are the charges in Indian currency?

We are in the process of releasing v16.1 right now which we enhanced our Integrated Texting to be able to support foreign countries but we are starting out with a select few for our beta testing (e.g. Canada, Romania, etc.). Once we have the kinks worked out we will be able to add other countries on the fly.

Price wise as of right now (February 17th, 2016):
Just to own a number for integrated texting would cost roughly ₹3075 a month and then ₹2.73 per text message. Inbound messages would be free.

I'm not sure why owning a number in India is so much higher in comparison to America and we do not have control over that cost.

[d2dental]

Thanks.