update issues

For users or potential users.
Post Reply
nick
Posts: 8
Joined: Wed Mar 27, 2013 10:12 am

update issues

Post by nick » Sat Dec 19, 2015 7:31 am

i noticed some images were missing after a update, does anyone have a solution for this

User avatar
Arna
Posts: 444
Joined: Tue Jul 09, 2013 3:16 pm

Re: update issues

Post by Arna » Mon Dec 21, 2015 9:18 am

I would need a few more details to really help you with this. I'm assuming you are talking about images in a patient's Image Module file.
Images aren't 'touched' as part of the update process. I think the images going missing does not have anything to do with the update.
Chances are, you have a local OpenDentImages directory on one of your workstations that was used instead of the network share. Start by checking the C: drive on each workstation for a folder named OpenDentImages.
Entropy isn't what it used to be...

Arna Meyer

Post Reply