Changing provider adds a time unit...why?

For users or potential users.
Post Reply
spolevoy
Posts: 74
Joined: Wed Oct 17, 2012 4:45 am

Changing provider adds a time unit...why?

Post by spolevoy » Fri Oct 16, 2015 11:32 am

I am not sure what changed, but suddenly, placing a recall appt into a hygiene column adds a time unit.
IOW, MAKE RECALL is selected, the appt for PerEx, AP, Xrays is 60 min (6 units) in the clipboard - but when placed into the appt column, a prompt asks for a time change and adds 1 time unit.
PerEx is 10 min, AP is 60 Min, Xrays are all 10 min.
Never used to that before.
What gives?

User avatar
Arna
Posts: 444
Joined: Tue Jul 09, 2013 3:16 pm

Re: Changing provider adds a time unit...why?

Post by Arna » Fri Oct 16, 2015 3:56 pm

Are you being prompted to change provider?
Entropy isn't what it used to be...

Arna Meyer

spolevoy
Posts: 74
Joined: Wed Oct 17, 2012 4:45 am

Re: Changing provider adds a time unit...why?

Post by spolevoy » Sun Oct 18, 2015 5:02 am

yes

User avatar
Arna
Posts: 444
Joined: Tue Jul 09, 2013 3:16 pm

Re: Changing provider adds a time unit...why?

Post by Arna » Mon Oct 19, 2015 11:39 am

The recall appointment is attributed to a different provider than the provider assigned to the operatory. That is why you are being prompted to change.
Entropy isn't what it used to be...

Arna Meyer

GarySab
Posts: 7
Joined: Wed Jul 06, 2016 7:35 pm

Re: Changing provider adds a time unit...why?

Post by GarySab » Wed Nov 02, 2016 10:58 am

Is there a way to set up the appointments so that every time we move an appointment we don't get the following prompts: "Move Appointment?" and "Change Provider?"

User avatar
jsalmon
Posts: 1555
Joined: Tue Nov 30, 2010 12:33 pm
Contact:

Re: Changing provider adds a time unit...why?

Post by jsalmon » Wed Nov 02, 2016 12:46 pm

GarySab wrote:Is there a way to set up the appointments so that every time we move an appointment we don't get the following prompts: "Move Appointment?" and "Change Provider?"
Not at the moment. Creating preferences for suppressing those prompts would be a very simple feature request (on a global level at least).
http://www.opendental.com/manual/featurerequests.html
The best thing about a boolean is even if you are wrong, you are only off by a bit.

Jason Salmon
Open Dental Software
http://www.opendental.com

Post Reply