Unhandled Exception

[drpeteryee]

I received this message"Unhandled exception has occurred... Can't find file: "benefit" (errno: 2) when I click on the patient file on the appointment window.

Is this a mysql error? I had copied a few files on back up and that may have caused an error? I am able to log on to open dental and see past patients but when clicking on the patient from appointments the error comes.

If I moved the file from c: to usb E:let me know which file I have to move back and to which directory or subdirectory. Thanks

[tgriswold]

There are two things this could be. Benefit is one our database tables in mysql, and if that table is missing it is a major issue that will affect your insurance estimates. Additionally, it could be the name of an image on that patient's account named "benefit". I would need to see the full exception text to be sure. I strongly recommend you call in to OpenDental to have our staff help your troubleshoot.

[tgriswold]

It looks like this is a duplicate thread. See Arna's responses at viewtopic.php?f=1&t=5919