Deleting Preauthorized procedures

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Pruce Dental
Posts: 290
Joined: Tue Feb 09, 2010 2:39 pm
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Deleting Preauthorized procedures

Post by Pruce Dental » Wed Jul 29, 2015 9:19 pm

This Question is for the OD staff...

Why can't one delete a treatment planned procedure that a patient is never going to complete that was previously attached to a pre-authorization without first deleting the pre-authorization claim first? Why do I have to delete the record of requesting the preauthorizaton?
Robert L. Pruce, DMD
www.prucedental.com

tgriswold
Posts: 122
Joined: Fri Jun 07, 2013 8:52 am

Re: Deleting Preauthorized procedures

Post by tgriswold » Thu Jul 30, 2015 1:37 pm

This is feature request #3753. I recommend you promote this request by adding comments, votes, and pledges towards it.
Travis Griswold
Open Dental Software
http://www.opendental.com

sam-I-am
Posts: 85
Joined: Thu Aug 16, 2012 7:58 pm

Re: Deleting Preauthorized procedures

Post by sam-I-am » Mon Aug 03, 2015 9:06 am

This is my work -around, as I like to save old pre-authorisations, so I know what had been sent in the past.

Take the procedures on the pre-authorisation and save them to a treatment plan. I change the title to "pre-auth sent 01/01/15" or similer.

Now you delete the pre-authorisation. Then delete the procedures that will never happen from "default". Its a bit of a pain, but you clean things up.

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