Patient Portal Questions

[boboffice]

I am absolutely loving the patient portal and can see huge promise for it as it matures with time. For now, I have a couple questions:
1. Can we somehow hide the account and care summary tabs (for now) since our current primary use is webmail?
2. Can we set up provider to provider webmail without adding them as a new patient and having them show up on recall lists, etc?
3. My practice name looks funky in the upper left...it's too low and the bottom of the text is cut off... am I doing something wrong?

Great job on this. Another reason for me to love OD!

[jsalmon]

Glad you like it and thanks for the feedback. We're currently working on accepting patient payments from the portal which should really set it off as a must have feature.

1. Can we somehow hide the account and care summary tabs (for now) since our current primary use is webmail?

Not right now. The portal is mainly used to meet EHR measure requirements. Patients that visit the care summary tab will count towards Electronic Copy which is, in my opinion, the hardest measure to meet (requires patient action, not provider action).
http://www.opendental.com/manual/ehrele ... ccess.html

The account tab is a convenient way for the patient to view / download their statements. Who doesn't want to see their current bill just in case they lost the one you printed for them?

2. Can we set up provider to provider webmail without adding them as a new patient and having them show up on recall lists, etc?

No. The government has decided to go with a communications standard called Direct. When you need to communicate with other providers or refer patients to them, they want you to use Direct. With that in mind, we didn't spend much time making the patient portal a "provider portal" if you will. It took us long enough just to get Direct and secure email working
http://www.opendental.com/manual/direct.html

3. My practice name looks funky in the upper left...it's too low and the bottom of the text is cut off... am I doing something wrong?

Now this I can help you with. What browser are you using? What version is the browser? What is the title of your practice so that I can test it out in my development environment? A screenshot of the issue would be handy if possible.