Recall List Sort by Billing Type not working

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Hersheydmd
Posts: 700
Joined: Sun May 03, 2009 9:12 pm

Recall List Sort by Billing Type not working

Post by Hersheydmd » Tue Apr 28, 2015 7:12 am

I want to separate my prophy & exam recalls but when I set it to Sort by BillingType and Refresh, the resulting list is identical to the Sort by DueDate. Only the Alphabetical sort changes the list.
v. 14.3.23
Robert M Hersh DMD, FAGD
Univ. of Penn 1982
Brooklyn, NY 11234
https://www.facebook.com/pages/Robert-M ... 1471599429

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Arna
Posts: 444
Joined: Tue Jul 09, 2013 3:16 pm

Re: Recall List Sort by Billing Type not working

Post by Arna » Tue Apr 28, 2015 9:26 am

I tried to reproduce this and couldn't. Are you changing billing type in the Family module from Standard Account to something different? The type of recall won't affect the sort order in this case.
I would be happy to take a look at your data to troubleshoot.
Entropy isn't what it used to be...

Arna Meyer

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Hersheydmd
Posts: 700
Joined: Sun May 03, 2009 9:12 pm

Re: Recall List Sort by Billing Type not working

Post by Hersheydmd » Wed Apr 29, 2015 8:12 pm

Ana, never mind, I realize the mistake. I was clicking on Sort:BillingType, and thinking it was Recall Type.
Robert M Hersh DMD, FAGD
Univ. of Penn 1982
Brooklyn, NY 11234
https://www.facebook.com/pages/Robert-M ... 1471599429

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