Canceled, unscheduled appt still showing in mobile web

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Hersheydmd
Posts: 700
Joined: Sun May 03, 2009 9:12 pm

Canceled, unscheduled appt still showing in mobile web

Post by Hersheydmd » Mon Feb 09, 2015 6:33 am

I set up the mobile web access last week. We were previously using the mobile sync app.
I noticed this morning that several appts that were either marked cancelled (broken) or sent to the unscheduled list still show up on the mobile web and look like they are still scheduled. They aren't on the actual schedule, only showing up on smartphone.
Robert M Hersh DMD, FAGD
Univ. of Penn 1982
Brooklyn, NY 11234
https://www.facebook.com/pages/Robert-M ... 1471599429

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Arna
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Joined: Tue Jul 09, 2013 3:16 pm

Re: Canceled, unscheduled appt still showing in mobile web

Post by Arna » Mon Feb 09, 2015 7:17 am

Thanks for letting us know.
What version of Open Dental are you using? I'll pass this up the chain and we will look in to it for you.
Entropy isn't what it used to be...

Arna Meyer

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Hersheydmd
Posts: 700
Joined: Sun May 03, 2009 9:12 pm

Re: Canceled, unscheduled appt still showing in mobile web

Post by Hersheydmd » Mon Feb 09, 2015 11:37 am

Arna wrote:Thanks for letting us know.
What version of Open Dental are you using? I'll pass this up the chain and we will look in to it for you.
14.3.23.0
Robert M Hersh DMD, FAGD
Univ. of Penn 1982
Brooklyn, NY 11234
https://www.facebook.com/pages/Robert-M ... 1471599429

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jsalmon
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Re: Canceled, unscheduled appt still showing in mobile web

Post by jsalmon » Mon Feb 09, 2015 11:38 am

Verified this bug and added it to our bug tracker for versions v15.1 and v14.3.
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
The best thing about a boolean is even if you are wrong, you are only off by a bit.

Jason Salmon
Open Dental Software
http://www.opendental.com

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jsalmon
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Re: Canceled, unscheduled appt still showing in mobile web

Post by jsalmon » Wed Feb 11, 2015 7:41 am

Fixed and will be released with v14.3.33 and v15.1.9
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
The best thing about a boolean is even if you are wrong, you are only off by a bit.

Jason Salmon
Open Dental Software
http://www.opendental.com

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