Error with home restore

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Tom Zaccaria
Posts: 353
Joined: Mon Feb 25, 2008 3:09 am

Error with home restore

Post by Tom Zaccaria » Wed Dec 03, 2014 3:21 am

Trying to restore my daily backup from yesterday and got this error,
'Duplicate entry '688306' for key 'PRIMARY''

I backup and restore the same way every day but do get this error from time to time. Wassup??
drtmz

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Jorgebon
Posts: 502
Joined: Mon Jun 18, 2007 2:25 pm
Location: Mayaguez, PR
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Re: Error with home restore

Post by Jorgebon » Wed Dec 03, 2014 5:03 am

Have you tried the Database Maintenance tool? That may find the problem.
Jorge Bonilla DMD
Open Dental user since May 2005

Tom Zaccaria
Posts: 353
Joined: Mon Feb 25, 2008 3:09 am

Re: Error with home restore

Post by Tom Zaccaria » Wed Dec 03, 2014 10:08 am

OD won't start at all.
drtmz

Tom Zaccaria
Posts: 353
Joined: Mon Feb 25, 2008 3:09 am

Re: Error with home restore

Post by Tom Zaccaria » Wed Dec 03, 2014 10:11 am

Throws Unhandled Exception box and the only thing I can do is Exit

I think we've come across this before but I cannot remember the cure!

drtmz

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jsalmon
Posts: 1551
Joined: Tue Nov 30, 2010 12:33 pm
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Re: Error with home restore

Post by jsalmon » Wed Dec 03, 2014 12:26 pm

The table with the duplicate key needs to be repaired. Give us a call and we can help you with it.
The best thing about a boolean is even if you are wrong, you are only off by a bit.

Jason Salmon
Open Dental Software
http://www.opendental.com

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