Lost my data

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dentalconsulting
Posts: 5
Joined: Mon Sep 22, 2014 6:57 pm

Lost my data

Post by dentalconsulting » Mon Sep 22, 2014 7:10 pm

Hi,

Recently as today I lost my data of open dental. I am trying to get it back, but I don't have a daily backup. There is another way I can recover my data. :(

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jsalmon
Posts: 1555
Joined: Tue Nov 30, 2010 12:33 pm
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Re: Lost my data

Post by jsalmon » Mon Sep 22, 2014 8:14 pm

Hello dentalconsulting,
When was the last time you upgraded your version of Open Dental? Often times an automatic backup is made when you upgrade Open Dental.

You have absolutely no back ups at all? Backing up patient data is critical, as well as a requirement for HIPAA compliancy. We supply a tool to help with creating backups. Here's a link to how our tool works just in case you didn't know about it:
http://www.opendental.com/manual/backuptool.html
The best thing about a boolean is even if you are wrong, you are only off by a bit.

Jason Salmon
Open Dental Software
http://www.opendental.com

dentalconsulting
Posts: 5
Joined: Mon Sep 22, 2014 6:57 pm

Re: Lost my data

Post by dentalconsulting » Tue Sep 23, 2014 5:08 am

Thank you Jason I will try to get back my data.

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Justin Shafer
Posts: 596
Joined: Sat Jul 28, 2007 7:34 pm
Location: Fort Worth, TX.

Re: Lost my data

Post by Justin Shafer » Wed Sep 24, 2014 6:22 pm

Fishy. Very... Fishy.

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