Trojan benefits breakdown and manual override

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spolevoy
Posts: 74
Joined: Wed Oct 17, 2012 4:45 am

Trojan benefits breakdown and manual override

Post by spolevoy » Wed May 21, 2014 8:13 am

We use Trojan for benefits breakdown.
We look up the patients' insurance in Trojan, and import it into OD, where it populates the insurance percentage fields.

We would like to manually reduce the percentages to allow for over-UCR adjustments - e.g., downgrade composite coverage from 80% to 60%, crowns to 45% from 50%, etc. We can easily do it in the OD, but when the plan gets updated, it overrides our manual changes.

Is there a way to (a) protect these changes from being overwritten, or (b) make OD decrease coverage for certain codes by default?

steve

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