Bug- Cant close window...

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irfan
Posts: 216
Joined: Thu Oct 21, 2010 9:09 am

Bug- Cant close window...

Post by irfan » Thu Apr 17, 2014 4:48 am

Cant close the window for conditions because I dont have a condition for the child prophy... but i dont know how to set a new condition to have it under 18. Adult says Over 18, child I cant add the proper condition and I cant close the window without choosing a condition. Have to CTRL_ALT_DEL to close out

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Arna
Posts: 444
Joined: Tue Jul 09, 2013 3:16 pm

Re: Bug- Cant close window...

Post by Arna » Thu Apr 17, 2014 10:04 am

What version of Open Dental are you using?
I am not quite following what you mean by editing a condition. Can you clarify what you are doing in Open Dental?
Entropy isn't what it used to be...

Arna Meyer

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irfan
Posts: 216
Joined: Thu Oct 21, 2010 9:09 am

Re: Bug- Cant close window...

Post by irfan » Thu Apr 17, 2014 10:15 am

is there a way to post a screenshot on here?

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irfan
Posts: 216
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Re: Bug- Cant close window...

Post by irfan » Thu Apr 17, 2014 10:17 am

Image

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irfan
Posts: 216
Joined: Thu Oct 21, 2010 9:09 am

Re: Bug- Cant close window...

Post by irfan » Thu Apr 17, 2014 10:19 am

and this is the message i get..i hit ok.. but then i cant close the previous screen even if I hit cancel.

Image

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Jorgebon
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Location: Mayaguez, PR
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Re: Bug- Cant close window...

Post by Jorgebon » Thu Apr 17, 2014 12:01 pm

I don't have an auto code for prophys. Did you add it on? Check your recall type for prophy and child prophy. There should be a place there for specifying the age.
Jorge Bonilla DMD
Open Dental user since May 2005

KevinRossen
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Location: Dallas, TX
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Re: Bug- Cant close window...

Post by KevinRossen » Thu Apr 17, 2014 12:25 pm

This doesn't answer your question, but according to the manual: "The AgeOver18 condition is non-functional and should not be used."
Kevin Rossen
Office Manager, Rossen Dental
Founder, DivergentDental.com
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jordansparks
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Location: Salem, Oregon
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Re: Bug- Cant close window...

Post by jordansparks » Sat May 17, 2014 3:13 pm

You should delete the entire autocode instead of Ctl-Alt-Del.
Jordan Sparks, DMD
http://www.opendental.com

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