Treatment Finder Problem

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spolevoy
Posts: 74
Joined: Wed Oct 17, 2012 4:45 am

Treatment Finder Problem

Post by spolevoy » Tue Dec 17, 2013 11:56 am

This morning, we realized that the Treatment Finder doesn't differentiate between upcoming appointments for treatment vs upcoming appointments for recall.
In other words, if a patient has incomplete treatment, but is scheduled for recall, he will not show up on the list.

If you select "INCLUDE PATIENTS WITH UPCOMING APPOINTMENTS", then scheduled and unscheduled patients come up, and unless you go into each one's appts to see whether the appt is for recall or for tx.

This cant' be right, can it?
Isn't the whole idea of "Incomplete Tx Finder" listing unscheduled treatment?

So all of those patients who had tx presented but only scheduled recall were never called. We've missed so many chances, this is making me sick...

steve

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