email to entire database

For users or potential users.
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sankarannaidoo
Posts: 1
Joined: Tue Aug 20, 2013 6:20 am

email to entire database

Post by sankarannaidoo » Tue Aug 20, 2013 6:26 am

is it possible to send an email to my entire database using open dental, or should I be using a separate e- marketing company?
if so, is there anyway of knowing whether or not it is going into the spam folder of my patients?

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wjstarck
Posts: 936
Joined: Tue Jul 31, 2007 7:18 am
Location: Keller, TX
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Re: email to entire database

Post by wjstarck » Tue Aug 20, 2013 7:52 am

Sure you could.

But you'd be better off with something like Constant Contact, because it will allow you to track your campaigns over time, allow people to opt-out, etc.

No, there's no way to know whether your emails end up in their spam folder. The best way to prevent your emails from being caught be a spam filter is to use a mail server that is locked down (not an open relay) with properly configured DNS (A records for the domain match reverse DNS (PTR) records) and properly formatted SPF record for the mail server.
Cheers,

Bill Starck, DDS
Big Idea Software, LLC
Developer, EASy(Electronic Anesthesia System) for Open Dental
817-807-1709
TX, USA

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