Texting a whole stack of patients

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aussiedentist
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Joined: Sat Jan 22, 2011 7:33 pm

Texting a whole stack of patients

Post by aussiedentist » Fri Jun 21, 2013 8:34 pm

Am thinking of setting up a recall system where we send a text message prior to recall, saying something like

"This is 7to7dentist, and it is nearly time for you and your family to have a dental checkup. We will call you in the next week or so to schedule an appointment at a convenient time. Alternatively, if you would like us to ring you at a certain time (ie a wednesday morning or monday evening), just reply to this text and we will call you then.

Is there an easy way to do this?
I am using the australian version of od, and i get charged 25c via the providers.
Is there a way i can do this over the net, via od, and hopefully avoid exporting a whole stack of numbers and names?

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mopensoft
Posts: 146
Joined: Tue Dec 04, 2012 3:33 pm
Location: Melbourne, Australia
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Re: Texting a whole stack of patients

Post by mopensoft » Mon Jul 15, 2013 5:49 pm

Over the Net, you can register with SMS gateway provider ie directSMS, BurstSMS, AussieSMS, SMS Tech, etc and send SMS via their web portal. However, you may need to manually add or convert patient contact info into their database. A better way is to create a SMS plug-in for OD with the provider you want. In this case, you can exchange patient data and other information with OD.

25c/sms seem a bit too high. There're many SMS gateways with price from 7c to 15c.

ultimosoftware
Posts: 9
Joined: Sun Aug 22, 2010 10:57 pm
Location: Melbourne, Australia

Re: Texting a whole stack of patients

Post by ultimosoftware » Sat Sep 07, 2013 8:46 am

The SMS plug-in for the Australian version allows for two way SMS communication ie patient confirms their attendance in response to the practice SMS. It also includes multiple SMS templates such as primary provider appointment confirmation SMS and Hygiene recall SMS etc. It is tightly integrated into all modules including appointments, recalls and appointment lists which results in far greater functionality and automation.

The cost per SMS is significantly less then 25c which includes the two way functionality.
Ultimo Health Technologies
Australia only 1300 270 664
Tel. 61 3 9018 3004
www.ultimoht.com.au

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