Production reports and write offs

[canyonfalls1]

We are having a little confusion on how our production numbers appear on our reports. We have been writing off a decent number of x-rays that aren't being covered by insurance companies and we ant to know if this affects our "adjusted income". Do write offs affect production?

Also, we only have a few acconts that are past 30 days overdue for a total of less than $1k and we'd like to be able to find out where the discrepancy of our production vs income is occuring.

Thanks

[Dwayne]

You sent this message via email as well, which I already replied to. We will need to remote connect in order to find a solution for you. Please call customer support when you have time to discuss this.