Appointment Search Button Not Working

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Manny Ramirez
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Appointment Search Button Not Working

Post by Manny Ramirez » Wed Mar 07, 2012 1:33 pm

Discription:
Search Button in Appointment Module does not display next availble 10 appointments.

Process:
Select a Patient > Click Make/Find Appointment > Create New Appointmetn > Click OK
Appointment goes to Pinboard
Click the Search Buttons

Outcome:
The little green cirlce start to spin
Takes a while but nothing display on the Search For Opening field

PD: When using the Demo database works fine. I noticed it happening in a couple of databases going through conversion. Could that be the reason ?
Any suggestion?
Last edited by Manny Ramirez on Wed Mar 07, 2012 9:50 pm, edited 1 time in total.
Manny Ramirez
Senior Network Engineer
E-ssential Networks LLC

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jordansparks
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Re: Appointment Search Botton Not Working

Post by jordansparks » Wed Mar 07, 2012 8:54 pm

Does the provider have a schedule entered?
Jordan Sparks, DMD
http://www.opendental.com

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Manny Ramirez
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Re: Appointment Search Botton Not Working

Post by Manny Ramirez » Wed Mar 07, 2012 9:47 pm

Yes it does. At first, I though it was the server. I tried the same process in a brand new laptop with plenty of resources but same result.
Manny Ramirez
Senior Network Engineer
E-ssential Networks LLC

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jordansparks
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Re: Appointment Search Button Not Working

Post by jordansparks » Wed Mar 07, 2012 10:33 pm

It probably is related to the conversion. Whatever it is, as soon as we figure it out, we can enhance the program so that it won't spin like that without any kind of message.
Jordan Sparks, DMD
http://www.opendental.com

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Manny Ramirez
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Re: Appointment Search Button Not Working

Post by Manny Ramirez » Wed Mar 07, 2012 10:49 pm

Good Deal. I will keep you posted :)
Manny Ramirez
Senior Network Engineer
E-ssential Networks LLC

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