Problem Restoring Backup

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drpav
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Problem Restoring Backup

Post by drpav » Fri Mar 02, 2012 10:09 am

I am switching my computer over to a Mac running Parallels. I have intsalled Open Dental and it is running fine. When I go to restore my backup, everything seems to work fine and I can see all my data. If I try to change anything or close the program and try to launch it again, I get an error message that says that the table is read only.

Thank you for any help!

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jordansparks
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Re: Problem Restoring Backup

Post by jordansparks » Fri Mar 02, 2012 9:41 pm

How did you "restore your backup"? Are you talking about manually moving files around, using our internal tool, or using some other tool?
Jordan Sparks, DMD
http://www.opendental.com

drpav
Posts: 24
Joined: Sun Aug 01, 2010 9:24 pm

Re: Problem Restoring Backup

Post by drpav » Mon Mar 05, 2012 10:29 am

Using the restore function inside Open Dental

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jordansparks
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Re: Problem Restoring Backup

Post by jordansparks » Mon Mar 05, 2012 10:53 am

Is the error message about "read only" happening when you close OD or when you relaunch it. If it's the former, that sounds totally harmless.
Jordan Sparks, DMD
http://www.opendental.com

drpav
Posts: 24
Joined: Sun Aug 01, 2010 9:24 pm

Re: Problem Restoring Backup

Post by drpav » Mon Mar 05, 2012 2:07 pm

After restoring the database, I could see all my appointments and patients. If I go to change anything, I get an unhandled exception saying that the table is read only.

After I close OD and then relaunch it, after the choose database window, I get the small box that says preference is read only and then the program stops.

drpav
Posts: 24
Joined: Sun Aug 01, 2010 9:24 pm

Re: Problem Restoring Backup

Post by drpav » Mon Mar 05, 2012 2:09 pm

One more thing.....

That same copy of the database works fine on my old windows computer and doesn't get these errors.

Thanks!

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jordansparks
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Re: Problem Restoring Backup

Post by jordansparks » Mon Mar 05, 2012 7:15 pm

I don't know. I would suspect MySQL permissions. http://www.opendental.com/manual/passwordsmysql.html Parallels shouldn't behave any differently than any other Windows installation, so I don't really thing it's related to Parallels. You used our installer for MySQL. Were you logged in as an Admin?
Jordan Sparks, DMD
http://www.opendental.com

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