Fee bug

For users or potential users.
Post Reply
atd
Posts: 404
Joined: Thu Mar 27, 2008 2:28 pm
Location: Minneapolis, MN

Fee bug

Post by atd » Tue Jun 21, 2011 9:21 am

When the primary provider is set to a hidden provider, the fees billed are the insurance estimates instead of the fee schedule assigned to the hidden provider. I know that the primary provider should be changed prior to treatment planning, but it's not always happening. Version 7.6.37.

User avatar
jordansparks
Site Admin
Posts: 5744
Joined: Sun Jun 17, 2007 3:59 pm
Location: Salem, Oregon
Contact:

Re: Fee bug

Post by jordansparks » Tue Jun 21, 2011 10:12 am

So to duplicate, we would:
1. set the patient's provider to some provider which we then hide.
2. Set up an insplan. What kind of plan? PPO or not?
3. Assign a fee schedule to the insplan that is different. (is it higher or lower?)
4. Add treatment and look at the fee charged on the TP.
Is that right?
Jordan Sparks, DMD
http://www.opendental.com

atd
Posts: 404
Joined: Thu Mar 27, 2008 2:28 pm
Location: Minneapolis, MN

Re: Fee bug

Post by atd » Tue Jun 21, 2011 10:14 am

Yes, that is correct. This happened with a PPO plan, where the fees were lower than our billed fees.

Post Reply