Ten minute appointment bug

[Pruce Dental]

When scheduling an appointment for a 10 minute only slot... for example a quick surgery post-op visit ...if you try to move the 10 minute appointment on the schedule... for example you accidently scheduled it for 9:40 instead of 9:30am ...when you try to move the appointment to 9:30 I am getting an error.

[jordansparks]

We can't duplicate it. We need to know what version you're on, and we might need a copy of your database if we still can't duplicate it.

[Pruce Dental]

It occurred in version 7.9.9 originally (or at least I first noticed it there)

it says "parameter is not valid"

Here are the details...if you need my database just let me know. I tried to recreate it now in version 7.9.10 and I had to move the appointment around about 5 times before the error occurred.


See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.ArgumentException: Parameter is not valid.
at System.Drawing.Image.get_Flags()
at System.Windows.Forms.ControlPaint.IsImageTransparent(Image backgroundImage)
at System.Windows.Forms.Control.PaintBackground(PaintEventArgs e, Rectangle rectangle, Color backColor, Point scrollOffset)
at System.Windows.Forms.Control.PaintBackground(PaintEventArgs e, Rectangle rectangle)
at System.Windows.Forms.Control.OnPaintBackground(PaintEventArgs pevent)
at System.Windows.Forms.ScrollableControl.OnPaintBackground(PaintEventArgs e)
at System.Windows.Forms.Control.PaintWithErrorHandling(PaintEventArgs e, Int16 layer, Boolean disposeEventArgs)
at System.Windows.Forms.Control.WmEraseBkgnd(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.UserControl.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3620 (GDR.050727-3600)
CodeBase: file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
OpenDental
Assembly Version: 7.9.10.0
Win32 Version: 7.9.10.0
CodeBase: file:///C:/Program%20Files/Open%20Dental/OpenDental.exe
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3614 (GDR.050727-3600)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
CodeBase
Assembly Version: 7.1.0.0
Win32 Version: 7.1.0.0
CodeBase: file:///C:/Program%20Files/Open%20Dental/CodeBase.DLL
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3082 (QFE.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
OpenDentBusiness
Assembly Version: 7.9.10.0
Win32 Version: 7.9.10.0
CodeBase: file:///C:/Program%20Files/Open%20Dental/OpenDentBusiness.DLL
----------------------------------------
SparksToothChart
Assembly Version: 4.7.1.0
Win32 Version: 4.7.1.0
CodeBase: file:///C:/Program%20Files/Open%20Dental/SparksToothChart.DLL
----------------------------------------
Microsoft.DirectX.Direct3D
Assembly Version: 1.0.2902.0
Win32 Version: 9.05.132.0000
CodeBase: file:///C:/Program%20Files/Open%20Dental/Microsoft.DirectX.Direct3D.DLL
----------------------------------------
xImageDeviceManager
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/Open%20Dental/xImageDeviceManager.DLL
----------------------------------------
SigPlusNET
Assembly Version: 1.0.2245.36238
Win32 Version:
CodeBase: file:///C:/Program%20Files/Open%20Dental/SigPlusNET.DLL
----------------------------------------
AxInterop.AcroPDFLib
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/Open%20Dental/AxInterop.AcroPDFLib.DLL
----------------------------------------
System.Data
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
MySql.Data
Assembly Version: 6.2.4.0
Win32 Version: 6.2.4.0
CodeBase: file:///C:/Program%20Files/Open%20Dental/MySql.Data.DLL
----------------------------------------
System.Transactions
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
Oracle.DataAccess
Assembly Version: 2.112.2.0
Win32 Version: 2.112.2.0
CodeBase: file:///C:/Program%20Files/Open%20Dental/Oracle.DataAccess.DLL
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.EnterpriseServices
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/WINDOWS/assembly/GAC_32/System.EnterpriseServices/2.0.0.0__b03f5f7f11d50a3a/System.EnterpriseServices.dll
----------------------------------------
CDT
Assembly Version: 7.4.1.0
Win32 Version: 7.4.1.0
CodeBase: file:///C:/Program%20Files/Open%20Dental/CDT.DLL
----------------------------------------
Tao.OpenGl
Assembly Version: 2.1.0.4
Win32 Version: 2.1.0.4
CodeBase: file:///C:/Program%20Files/Open%20Dental/Tao.OpenGl.DLL
----------------------------------------
Tao.Platform.Windows
Assembly Version: 1.0.0.4
Win32 Version: 1.0.0.4
CodeBase: file:///C:/Program%20Files/Open%20Dental/Tao.Platform.Windows.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

[sandi]

Happens and has hapenned to me since 7.2 on 20 minute appointments even. Seems to be no solution to problem? Just press x instead of cancel to continue using program.

[jordansparks]

Not enough info to duplicate. If you think you can make it happen while you have us on the phone, then call us. We probably will need a copy of your database.

[sandi]

Ill forward on my database to support for the 10 minute bug, I used the compiled version but am on support now so have upgraded to the latest foreign release today. I also had much more worryingly a patient dissappear in front of my eyes whos chart is gone yesterday. They are not listed under archived or desceased or inactive patients. Hopefully get to the bottom of it. Thanks for all help in advance.

[jordansparks]

All "deleted" patients are still in the database with a status of "deleted" just in case. Don't worry. It's impossible to truly delete a patient.

[sandi]

Thanks, I have backups anyway so can go back just worrying. Il forward on tomorrow thanks.

[sandi]

Turns out the patient is archived so just unarchived them so not end of the world.

[sandi]

Database sent to Luke. Im having alot of glitches lately since upgrading from the compiled to supported version. Having other problems also detailed in email. Thanks for help