Confirmed Status when appt is moved

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Hersheydmd
Posts: 700
Joined: Sun May 03, 2009 9:12 pm

Confirmed Status when appt is moved

Post by Hersheydmd » Fri Feb 18, 2011 11:28 am

Jordan,
I noticed that when we move an appointment off the Unscheduled List to a new appointment, the status of the appt doesn't change. If it was previously confirmed it remains confirmed. I vaguely remember that some time in the past it used to reset to NotCalled whenever an appt was moved. Was that an intentional change and if so why? I would think it would be better if it reset.
Robert M Hersh DMD, FAGD
Univ. of Penn 1982
Brooklyn, NY 11234
https://www.facebook.com/pages/Robert-M ... 1471599429

atd
Posts: 404
Joined: Thu Mar 27, 2008 2:28 pm
Location: Minneapolis, MN

Re: Confirmed Status when appt is moved

Post by atd » Fri Feb 18, 2011 2:52 pm

A user brought this up to me recently also - but she was referring to when an appointment is rescheduled to a different day. It would be great if the status was reset in both situations.
I don't think clearing the status automatically has ever been a feature - when I asked a couple years ago the answer was it was a training issue.

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