Lab Case Data

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Rickliftig
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Joined: Thu Jul 10, 2008 4:50 pm
Location: West Hartford, CT
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Lab Case Data

Post by Rickliftig » Mon Feb 14, 2011 3:11 am

I have been entering lab cases through the chart view. But this does not coordinate with the lab case (and upcoming appointment) that is set up in the appointment view. Almost like they are two separate records. Am I doing anything wrong here?

Version is 7.5.19
Another Happy Open Dental User!

Rick Liftig, DMD FAGD
University of CT 1979
West Hartford, CT 06110
srick@snet.net

openwide
Posts: 56
Joined: Mon Feb 14, 2011 6:16 am

Re: Lab Case Data

Post by openwide » Mon Feb 14, 2011 6:34 am

I was doing the same thing. You need to attach the lab case to the appointment. Click on the appointment you want it to be attached to, click on the lab button (middle left) and either create a new lab case or choose one already there.

atd
Posts: 404
Joined: Thu Mar 27, 2008 2:28 pm
Location: Minneapolis, MN

Re: Lab Case Data

Post by atd » Mon Feb 14, 2011 6:50 am

I train our users to always create the lab case from the planned appointment rather than from the toolbar. That way it is always attached.

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