V 7.1.20
I have an error on a few patients where the ins remaining says $0 when the pt has only used like $125 out of $1000 for the year. I think what is happening is that the calculations are taking the entire family's payments into account by mistake. Anyone else had this error?
Ins Remaining Error
Re: Ins Remaining Error
ok, figured out where the problem is:
max of $1000 was correctly entered in the individual column and not family, and the deductible was $50 under individual, but $0.00 was entered in the deductible under the family column also and that was when the calculations were wrong. When I remove the $0.00 in the family column and leave the $50 is the individual, the estimates now correctly show the $125 used, the $450 used and the $425 remaining.
This should be prevented by having the program not calculating by family when the family max is blank or 0 even when the deductible line has 0.00 entered...
max of $1000 was correctly entered in the individual column and not family, and the deductible was $50 under individual, but $0.00 was entered in the deductible under the family column also and that was when the calculations were wrong. When I remove the $0.00 in the family column and leave the $50 is the individual, the estimates now correctly show the $125 used, the $450 used and the $425 remaining.
This should be prevented by having the program not calculating by family when the family max is blank or 0 even when the deductible line has 0.00 entered...