Overlapping display items

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teamhowey
Posts: 39
Joined: Fri Apr 09, 2010 12:44 pm

Overlapping display items

Post by teamhowey » Fri Apr 09, 2010 12:53 pm

I heard great things about Open Dental and have download and installed the trial version and demo database. Seems to working fine, but some of the options on the screen seem to be overlapping. On the treatment planning page, in the "Show" box with the check boxes, it looks like their should 5 checkboxes on top and then 5 under the fees. But the labels of the boxes are overlapped and there are only 3 visible check boxes on top and 4 under fees. Same type of thing happens on the charting. Any suggestions on what we need to change to fix this?

nathansparks
Posts: 172
Joined: Mon Aug 04, 2008 12:39 pm

Re: Overlapping display items

Post by nathansparks » Fri Apr 09, 2010 3:00 pm

Yeah, everything looks bad, as if the program is wearing shoes that are too small and toes are poking through the leather...right? Well, you might have a very large display where you have the resolution very high (or in native resolution, which by itself is great) and so you set your DPI set to a greater number than the usual 96 because you could no long clearly see your icons as your eyes have worn out from the terrible strain of looking into mouths all day.

Solution? Set your DPI back to normal and restart your computer. YOu can have your screen resolution as high as you like, but if you increase your DPI settings, the fonts become larger and no longer fin in their buttons/columns. From our company internal help files:
The Windows display font size setting has been changed from the default, so now the button text and other text in OD does not fit inside the controls. It typically looks like the bottom 1/3 of some rows is cut off. Change your DPI back to 96, (in XP it is under display settings) and then restart your computer if necessary.

Windows Vista: Control panel, personalization, At the very left, there is a link to Adjust Font size Dpi.
Windows 7: Control panel, personalize, Display, At the very left, there is a link to Set custom text size Dpi. Use 100%

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jordansparks
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Re: Overlapping display items

Post by jordansparks » Fri Apr 09, 2010 4:28 pm

New laptops seem to be shipping with 125% dpi because they are cramming so many pixels onto the screens. If they continue moving in that direction, we'll have to adapt some day. But for now, just set it back to 100% dpi to get the same effect. And if everything is just too small to read, you can lower the resolution a little.
Jordan Sparks, DMD
http://www.opendental.com

teamhowey
Posts: 39
Joined: Fri Apr 09, 2010 12:44 pm

Re: Overlapping display items

Post by teamhowey » Mon Apr 12, 2010 3:28 pm

Yes this worked great.

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