Search by email Address

For users or potential users.
Post Reply
User avatar
B.Thomas
Posts: 160
Joined: Mon Jul 23, 2007 11:00 pm

Search by email Address

Post by B.Thomas » Tue Dec 08, 2009 12:06 am

Is there any way to look up a patient by their email address?

It has come to my attention that when we send out mass emails some are rejected because of an invalid email address. Either we entered it wrong or the account has been cancelled. In either case, the patient's name doesn't show on the returned email, just the email address. So I want to look up whose address it is and can't figure out how.

User avatar
jordansparks
Site Admin
Posts: 5743
Joined: Sun Jun 17, 2007 3:59 pm
Location: Salem, Oregon
Contact:

Re: Search by email Address

Post by jordansparks » Tue Dec 08, 2009 5:57 am

Hmm. I guess the only way I can think of is a query.

Code: Select all

SELECT * FROM patient WHERE Email='john@yahoo.com'
Jordan Sparks, DMD
http://www.opendental.com

SmilingPatient
Posts: 32
Joined: Mon Nov 16, 2009 11:38 am
Location: Des Plaines, IL
Contact:

Re: Search by email Address

Post by SmilingPatient » Wed Dec 09, 2009 2:18 pm

This is something we search for all the time...

Jordan, can you add it to the Select Patient Dialog box? BTW, is that box customizable at all? Right now there's Last Name, First Name, Birthdate, etc... Email would be very useful...

Let me know and I'll be happy to add it to the Requests lists...
Alex Botvinnik, Operations Officer
alex@smilingpatient.com
___________________________________________________
Smiling Patient Dental Care - The Smile Studio
www.SmilingPatient.com

User avatar
jordansparks
Site Admin
Posts: 5743
Joined: Sun Jun 17, 2007 3:59 pm
Location: Salem, Oregon
Contact:

Re: Search by email Address

Post by jordansparks » Wed Dec 09, 2009 3:23 pm

Yes, the columns in the patient select window are totally customizable. See the Display Fields feature. The search boxes at the right are not customizable, and the request would be to add email as a search box and also as an available column.
Jordan Sparks, DMD
http://www.opendental.com

SmilingPatient
Posts: 32
Joined: Mon Nov 16, 2009 11:38 am
Location: Des Plaines, IL
Contact:

Re: Search by email Address

Post by SmilingPatient » Wed Dec 09, 2009 6:09 pm

Thanks. #1145 has been added...

88% of our patients have an email address. We are constantly communicating with them and very occasionally, patients email us questions or requests without adding their names! This would be very very helpful :)

Thanks!

Alex
Alex Botvinnik, Operations Officer
alex@smilingpatient.com
___________________________________________________
Smiling Patient Dental Care - The Smile Studio
www.SmilingPatient.com

User avatar
jordansparks
Site Admin
Posts: 5743
Joined: Sun Jun 17, 2007 3:59 pm
Location: Salem, Oregon
Contact:

Re: Search by email Address

Post by jordansparks » Fri Dec 11, 2009 8:35 am

Until then, you could use a query.
SELECT LName,FName FROM patient WHERE email = 'joe@msn.com'
Jordan Sparks, DMD
http://www.opendental.com

Post Reply