Trojan

fishdrzig · Post by **fishdrzig** » Wed May 20, 2009 4:48 am

Any offices using this with OD?

wjstarck · Post by **wjstarck** » Wed May 20, 2009 7:25 am

We are using it....what would you like to know?

fishdrzig · Post by **fishdrzig** » Wed May 20, 2009 9:37 am

Thanks for asking.
1. Well, I guess what I need to know is if it works seamlessly with OD or are there bugs?
2. Is it worth the money?

I guess just your experience with it, thanks

fishdrzig · Post by **fishdrzig** » Sat May 30, 2009 1:54 am

Bill
Are you out there?

wjstarck · Post by **wjstarck** » Mon Jun 01, 2009 11:44 am

Ah, sorry, missed your repost.

I asked the ladies at the front desk today and they said they are very happy with it. Trojan (the company) is very communicative, and yes, it integrates directly with OD. Just click the Trojan button (it's mid way down the page on the right hand side) in the account module, and fill in the amount to be sent to collections. There is a flat fee of about $13.00 per account sent. No bugs so far.

fishdrzig · Post by **fishdrzig** » Mon Jun 01, 2009 11:47 am

How about the use of the Trojan program for the insurance benefits, this is what I was more interested in? Thanks

wjstarck · Post by **wjstarck** » Thu Jun 04, 2009 8:33 am

Sorry, all we use is the collection aspect.

FWIW, we have used other benefits programs in the past (Insurance Answers Plus to name one) and have always been disappointed. Seems like we were always having to pick up the phone anyways. Now maybe that was because I'm an OMS, so maybe someone else can chime in.

Open Dental

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