How can I remove insurance payments without a claim?

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afeuer
Posts: 93
Joined: Tue Aug 26, 2008 8:45 pm

How can I remove insurance payments without a claim?

Post by afeuer » Tue Apr 28, 2009 6:41 pm

I had an insurance claim and attached payment. I decided to delete the claim and accidentally left the insurance payment. Now whenever I click on the insurance payment i get an error. Is there any way I can manually delete the insurance payment?

Thanks for you help,

-Adam
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Debbie OD Support
Posts: 70
Joined: Thu Feb 26, 2009 9:11 am
Location: Salem, OR
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Re: How can I remove insurance payments without a claim?

Post by Debbie OD Support » Wed Apr 29, 2009 7:45 am

Try running a database maint. Got to Tools | Database Maint. then close Open Dental and reopen it should get rid of it.
Debbie
Open Dental Support
971-239-1150
service@opendent.com
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afeuer
Posts: 93
Joined: Tue Aug 26, 2008 8:45 pm

Re: How can I remove insurance payments without a claim?

Post by afeuer » Wed Apr 29, 2009 6:55 pm

Thanks! that worked.
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