Recall Reminders

[savvy]

We haven't printed any recall cards since the OD Recall has been revamped.
Before we do, I have a couple of questions:

1) Will patients that have had cards printed in the past (let's say, already sent 3), but have not yet completed a scheduled appointment have a card printed?
I ask this question because it appears there are only three sequential postcards listed in Recall Setup.

2) If the above patients do get a card printed, will it be the first card message or the third?

3) Is there a way to "zero" the number of cards sent and start fresh.......everyone get the first card message?

4) Is there a code such that the patient's recall interval can be printed on the card?

5) Is there a code that will print the patient's last hyg visit date on the card?

Thanks.

Cheers!!

[jordansparks]

1,2. It's the third or more card that uses that message and number of days. So if you set it at 365, then they will continue to get a card, year after year.
3. I would have to think hard about that. Late afternoon is not a good time for me to try to answer that.
4. No.
5. No. Remember, we haven't moved those cards over to the Sheets framework yet, so there are just a few available variables.