insurance not sent

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Toothdr97
Posts: 88
Joined: Mon Jun 18, 2007 3:59 pm
Location: Mason, Ohio
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insurance not sent

Post by Toothdr97 » Wed Dec 31, 2008 3:40 am

Has anyone had issues with "unsent" insurance claims that really have been sent? I have several that show unsent but they are actually sent. When I run the unsent inusurance claims I get a long list but then I check them and they actually have been sent. Is this some kind of bug?
Oh, and Happy New Year to everyone
Cathy

nathansparks
Posts: 172
Joined: Mon Aug 04, 2008 12:39 pm

Re: insurance not sent

Post by nathansparks » Wed Dec 31, 2008 3:11 pm

Yeah, usually this is caused by an estimate attached to the procedure in question. It can happen if you create a procedure and then drop an insurance. You can get it off the list by double clicking the procedure and deleting the estimate.

Toothdr97
Posts: 88
Joined: Mon Jun 18, 2007 3:59 pm
Location: Mason, Ohio
Contact:

Re: insurance not sent

Post by Toothdr97 » Wed Jan 07, 2009 6:59 am

Thanks a bunch, it worked

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