Separate patients from insurance plans they are no longer attached to

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msmfd
Posts: 3
Joined: Mon Feb 22, 2021 8:32 am

Separate patients from insurance plans they are no longer attached to

Post by msmfd » Mon Feb 22, 2021 9:15 am

I have been working on cleaning up our insurance database. The only thing I have not been able to accomplish is find a way to detach patients from plans they are no longer using. Because of this, I am not getting a realistic number of subscribers shown with each insurance plan. Does anyone know of a way to do this?

joes
Posts: 115
Joined: Tue Aug 13, 2019 12:41 pm

Re: Separate patients from insurance plans they are no longer attached to

Post by joes » Mon Feb 22, 2021 10:50 am

We don't currently have a way to do this, but there is a request for a feature that would allow users to disassociate insurance plans from subscribers after the plan is dropped. If you would like to vote for this Feature Request, click on "Request Features" in Open Dental's Help menu and search for Request #11973. Please see the following manual page for more details on Feature Requests: https://www.opendental.com/manual/featurerequests.html

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