On occasion I will have a lab case that I need back for me to check or do something and then send it back out again before the patient's next appt. There isn't an actual appointment to attach it to, so I create a patient note to attach it to on the day I need it back.
Shouldn't the Appt Module window show the status of the case (received or not received) whether it is attached to a Patient Note on that day or an actual appointment on that day? It doesn't. Cases that are attached to Patient Notes don't trigger the "Not Received" flag in the Appt Module window.
Lab cases attached to Patient Note
- Hersheydmd
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Lab cases attached to Patient Note
Robert M Hersh DMD, FAGD
Univ. of Penn 1982
Brooklyn, NY 11234
https://www.facebook.com/pages/Robert-M ... 1471599429
Univ. of Penn 1982
Brooklyn, NY 11234
https://www.facebook.com/pages/Robert-M ... 1471599429
- jordansparks
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Re: Lab cases attached to Patient Note
I would suggest attaching it to an actual blank appointment. The appointment can have a dummy provider or show in a dummy operatory so that it's clear that it's not a real appointment.
Jordan Sparks, DMD
http://www.opendental.com
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- Hersheydmd
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Re: Lab cases attached to Patient Note
I tried that. But then, the patient get's an e-mail/text reminder/confirmation about an appointment that doesn't exist.jordansparks wrote:I would suggest attaching it to an actual blank appointment. The appointment can have a dummy provider or show in a dummy operatory so that it's clear that it's not a real appointment.
Why does the patient note have the Lab Case button? Attaching it to a Patient Note would make the most sense.
Robert M Hersh DMD, FAGD
Univ. of Penn 1982
Brooklyn, NY 11234
https://www.facebook.com/pages/Robert-M ... 1471599429
Univ. of Penn 1982
Brooklyn, NY 11234
https://www.facebook.com/pages/Robert-M ... 1471599429
Re: Lab cases attached to Patient Note
This is an old thread, but unanswered.
When I have a lab case made in a chart with no exisiting future appointment, the case does no appear in the Lab Cases list. Shouldn't it?
When I have a lab case made in a chart with no exisiting future appointment, the case does no appear in the Lab Cases list. Shouldn't it?
Robert Marcus DMD
Univ. of CT '93
Poway, CA
Univ. of CT '93
Poway, CA
- Hersheydmd
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Re: Lab cases attached to Patient Note
I just checked and you are correct. A case due back tomorrow, attached to a pt note, does not show in the list of Lab Cases, and it hasn't triggered the "Not Received" warning.boboffice wrote:This is an old thread, but unanswered.
When I have a lab case made in a chart with no existing future appointment, the case does no appear in the Lab Cases list. Shouldn't it?
I agree with you. It should. It's one of the rare deficiencies in the program.
Robert M Hersh DMD, FAGD
Univ. of Penn 1982
Brooklyn, NY 11234
https://www.facebook.com/pages/Robert-M ... 1471599429
Univ. of Penn 1982
Brooklyn, NY 11234
https://www.facebook.com/pages/Robert-M ... 1471599429