Open Dental

drtech

Entering itemized insurance payments: Entry speed has been improved because the Enter key now causes the cursor to jump to the next cell to the right. There is also a new column called Allowed. The numbers entered in that column will flow automatically into the allowed fee schedule. Is this like a ...

drtech

HD failure is never fun...

drtech

not sure, how they both got added, but they did...i think maybe my "special types" for prophy was removed to none and that might have messed it up before i put it back. Also, I have a existing pt who had prophy's before, but who just had SRP tx. The code is listed as a trigger in the perio recall, b...

drtech

also, it does not seem that the times are synchronized properly on non prophy/perio types. I set a follow up recall for endo pt for 1 day after for call backs, and then i changed the date to 6 month follow up to check if they have a crown down, then resycronized. It didn't reset the date to 6 months...

drtech

i figured out it does set it, the prefs information just doesn't get reloaded from the database and therefore it doesn't take effect until it is reloaded or you restart OD. Second problem is that if a pt has perio and prophy recalls (because they have had prophies in the past as well as perio tx) th...

drtech

1)I can't get my prophy recall type to hold the "Special type" of prophy in the setup window. If you select it from the drop down box it doesn't save it....so my "schedule recall" button isn't working at all because no recall type has a type of prophy. Also, is there a way to get rid of a recall typ...

drtech

I think it would be very useful to have a pop up bubble as you move the mouse over each 3d tooth to give a history. It could show the date and abbreviation of tx planned and completed treatment. the tx planned procs could also show the tx plan priority. The restoration graphic could also mirror the ...

drtech

This one gives you the tx plan amt too... CREATE TEMPORARY TABLE tempused( PatPlanNum mediumint unsigned NOT NULL, AmtUsed double NOT NULL, PRIMARY KEY (PatPlanNum)); CREATE TEMPORARY TABLE tempplanned( PatNum mediumint unsigned NOT NULL, AmtPlanned double NOT NULL, PRIMARY KEY (PatNum)); CREATE TEM...

drtech

beta V6.0 and after you goto Setup | Recall Types and double click on prophy. Change the "procs on appt" down in the lower box to a newly created code like i described above. Then you you click the "Schedule Recall" button in the "Appointments for _________" window, it will attache that procedure. I...

drtech

hey great work on getting the other recall types in the list. Can we get the recall list to order by column by clicking on column headers?

drtech

what we did was make a new code called 6MR with the code D1110-6MR and then assigned that to the recall button auto code inserted. Then for all future appts we use the schedule recall button and for prophys we just scheduled recently we put it in by hand. This allows you to see the 6MR appt from the...

drtech

i am trying to put a back ground image on a referral slip, but it seems to not be using the custom copy and only using the built in uneditble version....is this a bug or am i doing something wrong?

drtech

Dymo LabelWriter 400, $99 -we have 2 and they work flawlessly
http://www.tigerdirect.com/applications ... &CatId=243

and then order labels from e-bay for like 10% of the cost of a retail store.

drtech

well, you could turn the paper 180 degrees and use at least one more quarter.

drtech

not yet

drtech

actually, I think you can do it directly from OD now since a few versions ago, someone added a laser label feature...check that out drforlano (I haven't tried it)

drtech

Yes, I just tried it out for the 1st time, and all drawings from all patients seem to be showing up combined on all my patients. In other words, once I draw it, it doesn't go away even if I change patients. 6.0.1.0

drtech

Pros: - you get to test out and use the latest features in your office and then post on this board if you find any problems. Cons: -there may be a few bugs or a few things that don't work quite as expected, but overall you should have no problems. Jordan is very quick about making any critical fixes...

drtech

yes, I just confirmed this suspicion I had that it didn't work from when I tried it yesterday on 6.0.1. The buttons hide and unhide correctly with the checkbox in module setup, but with the buttons showing, they don't work anymore when clicked.

drtech

i think that is by design, but that could be a feature to add into the program to automatically change to the top status.

drtech

I found a problem with the new prov change prompt when moving appts. It shouldn't ask if the provider is the same and it is doing that right now, and also it should have a yes/no rather than yes/cancel. I can make these changes if approved.

drtech

sounds good, I will look forward to trying it

drtech

yes, we don't want anyone to fall through the cracks, but I would like to be able to use the "endo follow up" to be able to be a "Care call" (calling to check on pts who had big procedures) type list and make sure it gets done. Of course it would be best to have one place to look and not seperate as...

drtech

hey, i am really excited about the multiple recall statuses! how do you come up with a list for example of everyone due for "endo follow up", for example or the other status rather than just the normal recall list window?
(beta v6.0.1)

drtech

yes this happens if our office quite often and then I have to figure out again how to turn it back on.

it is in the Setup | Auto Codes | Composite/Amalgam setup window. Uncheck the box that says "Do not check codes in the procedure edit...."

drtech

yes, I would like to see it in the chart and family module and be able to edit from both places, if we just add both "TO" as well as "from" referrals in the chart module grid below the teeth and make it open on a double click, I think that would work too.

drtech

I think we need to add a referral button to the main tool bar to be able to quickly add a referral and then the corresponding referral sheet instead of having to go find it in the family module.

drtech

Hey, great addition to have the time tracking for appointments. Question: 1) How do you choose where to indicate pt has arrived, seated and gone? (I didn't see a way yet, although maybe i just missed it) We currently use confirmed statuses in our office for this and wondering if we could assign cert...

drtech

I know the error was fixed in v 5.8.? something and for all v5.9 beta versions. After we upgraded to 5.8.16 i think it was and ran database maint tool it fixed the problem.

drtech

ok, I'll try to mess with it

drtech

thanks, except I am having trouble opening up the project. C#2008 is telling me it can't convert this c#2005 file...am I doing something wrong or should I install c#2005 for this project?

drtech

i found a "bug" or just by the current design the way it works, if you save a tx plan when the fees are not listed (which I very rarely do) then the fees are all saved as $0 on the saved tx plan even when you turn the fees back on to be viewed.

drtech

my two cents...I do not like vista one bit

drtech

Jordan, I was wondering what software you are using to act as the update server for OD. (What does the program connect to at:http://70.90.133.65:1942/WebServiceCustomerUpdates/Service1.asmx?) I wanted to experiment with one of my own to update stuff from my home to the office. Is this some kind of F...

drtech

yes, we use claim connect and it works from anywhere

drtech

you can send claims from as many computers as you like...they are all connected ...not like some systems where you can only do it on one computer.

drtech

yes, it is almost certainly with a video card. I have yet to nail it down to what card/driver/etc..., but on one of my 13 systems, the screen flickers...but only when two copies are running on dual monitors...

drtech

Yes, we use an extra column on the schedule labeled notes just like Rickliftig. We put all kinds of dated notes for patients by clicking the "NOTE for patient" button in the other appointments window. We use this most for follow ups on certain days, etc... Then we have a dummy pt called "Note, Offic...

drtech

hum...i will have to investigate it then

drtech

I just found out if you check or un-check the "Show Family Comm Entries" in the account I get an exception. v5.8.2

drtech

yes, I believe that way my addition long ago, but was unneeded when the account was remade. The "Show Extra Detail" check in the show tab in the account took it's place. I never returned it's function to that box. Since it is already there, you could make that pref control the "Show Extra Detail" bo...

drtech

I take that back...mine is printing DD/MM/YYYY also!

drtech

I bet it has to do with your windows language settings or something. mine is printing MM/DD/YYYY

drtech

after running the DB maint. tool with V5.8.2, the problem is gone it seems.

drtech

I would not recommend, Jordan has said before this is not the best idea(but you better let him explain why)

drtech

i would love that...i have always wanted like a graph that shows your goals and then your actual production & collection each month as incentive builder...

drtech

When we make custom labels and try to print them w 5.8.2 and exception occurs for all items in the drop down menu, the default one works fine if you just click the label button on the toolbar.

drtech

great...can't wait to try out the sheets

drtech

I seem to be getting an exception trying to add a referral to test out the new referral sheet in the 5.8 alpha version...

drtech

I would like to improve the lab case tracking by being able to see all created lab cases instead/or in addition to appointments with lab cases attached. This way you can manage all the lab cases. I am thinking having two tabs in the window currently used in the appt module, one for appts with lab ca...

drtech

just wait for v5.8...Jordan just finished custom labels and they are working in the development version! Soon you should be able to create custom appointment labels too

drtech

I seem to be having trouble with two claims still showing on the report that have been paid already. (Using v5.7.15) One person had two insurances the other only one. Both are marked received, have a payment and a write off, there are no extra estimates on the procedures, the date is entered on the ...

drtech

same here, we write the appt info on the back of our business cards

drtech

I have no idea if this is what he is thinking, but I think the worry is probably coming from thinking that the more patients you have the more "cluttered" the database will be. This used to be a bigger concern, but with MySQL being a very efficient database this really isn't a concern as with old da...

drtech

ok, I won't post anything related to this feature then.

But does my vision and logic sound like what you would work towards or do you have different ideas to make it better?

drtech

yes, I remember talking with you about this when you first made it and you said it would be difficult to do. My goal is just to make it work better for real use (just ideas). We have lots of supplies entered now and lots of different suppliers. So without knowing what supplies come from what supplie...

drtech

I want to enhance the supply/inventory module to allow for searching of supplies from all suppliers at once and also to view all orders at once instead of the supplier by supplier style that is currently used. Anyone else using this feature and/or have more suggestions?

drtech

thanks, I will keep that in mind as I try to make additions that everyone can use and wants most of the time...
btw, what did you do to increase the speed of the chart so much in v 5.7.15? it made is so much faster!

drtech

yes, the 4th option will give you the best color, but for my internet it is too slow for normal work. Now if i need to look at x-rays then you have to use that. I usually work with the #2 color setting or the one with the calculator for notes, checking the schedule, etc. the 3D tooth chart works fin...

drtech

Jordan, I just got back to work on coding a bit and noticed you decided to can the payment plan panels in favor of more space for the individual patient balances. I liked them, but if you don't then I can live without most of them. I do like the fact that you but the payment plan grid due $ in bold ...

drtech

it used to do that to me....but now logmein works great with the 3D teeth. Just trial and error through a few different 3D settings in the graphics setup and see if it works for you.

drtech

Jordan,
I was just looking over your work on the sheets and all I can say is wow!! It looks really good. I think a lot of people are going to love this and it will make so many things easy to customize. Keep up the great work!

drtech

I am using DentalSenders right now for e-mail reminders. It seems to work very well. For 3 days we tried the text messages but had to turn that off because we got tons of complaints from patients that they are charged for text messages and wanted to be removed. You can deactivate them individually, ...

drtech

make a billing type for "Family or NO BILL" and then set them to that type. When you run statements, just include all except that billing type.

drtech

family module, bottom row, double click on that area and you can insert referrals to and from.

drtech

Is your server Windows or Linux? How many client computers do you have in the office connecting to this server?

drtech

np...I will test it on the newest soon and try to fix it on 5.8 if I can find it...I don't think people are likely to do that anyway as usually you would put the appt on the unscheduled list. I only found it because i was deleting a test appointment

drtech

5.7.3 is what I am running currently at the office, i haven't upgraded to the newest beta yet... System.NullReferenceException: Object reference not set to an instance of an object. at OpenDental.ContrChart.RefreshModuleScreen() at OpenDental.ContrChart.ModuleSelected(Int32 patNum) at OpenDental.For...

drtech

If you delete a broken appointment and then go to another module (chart) it crashes.

drtech

i don't think it is possible right now, but I would love to be able to customize this as well!

drtech

i just signed up...

will this send reminders for pt's with "notes" on the schedule? will have to see about this one.

drtech

We found a bug. Unhandled exception if you try to change the date on a perio exam. V 5.7.3

drtech

no, sorry, I might be able to sometime this summer... can you give an example of exactly what you would want it to look like?

drtech

I got a #2 suni sensor a few months ago for just that...emergency and endo...but I have to admit, I haven't used it a whole lot yet...just been too busy seeing pt's to really figure it out! But I have tried it a few times and it seems to work fine, the only problem is the mount is made for BW's, so ...

drtech

anyone have an advanced mysql query to do this?

drtech

ahhh...i didn't know about the ALT trick, thanks!

drtech

you lost your quick add buttons? What version were you coming from? I have had mine in since v3.6 or so and they are all still with me on v 5.7beta.

drtech

push print screen on your keyboard with the treatment plan open. Then go to the images module and click paste. It will put a copy there. You can do this with anything on your screen, even if not in OD. We do it all the time to image CareCredit #'s for pts instead of trying to write down the whole lo...

drtech

Could someone help me with a command to find and remove all the unchecked "" that we placed in progress notes and them my staff never got rid of them? Now that I want to try to use the "" to find incomplete notes, the report has 34 pages of old ones from back in 2005.

drtech

2 bugs...one duplicated and 1 not sure of: 1) I think I have isolated a bug in the PPO Fee calculations. When you change an code (like surfaces on a filling) the PPO fee is inserted rather than the normal fee. 2) It seems that sometimes it puts in the PPO fee instead of the standard fee on some new ...

drtech

That is to be used for specifying credit types for that patients, As in A, B, or C (shows on the appointments) ...we need to include this as part of the account module too in my opinion...something I am planning on doing sometime soon

drtech

most everything translates to languages depending on the language selected in windows, so try it and it should convert for you.

drtech

can't do that now, but it is planned...

You can place an image with logo and information on letters...
http://www.open-dent.com/manual/miscsetup.html
...look at the image and the description is at the bottom under Communication Files

drtech

sure thing

drtech

ahhh, that makes since...it is the subscribed tasks as well, I thought it was only the in-boxes. So, what is the function of the inbox? Just to indicate where to reply to and from?

drtech

Trying out the pop-up tasks, wondering how you intended it...Are all tasks supposed to pop up on all computers or only tasks in in-boxes where that user is logged in? I think the way it is working right now, too many tasks pop up. My staff is already complaining at me after using it for one day. :p ...

drtech

yes, I figured it was for speed and efficiency...can I make it part of the "data sheet"? do you mean include it as part of the business layer so everything is returned with one call? I will look at it too and try to see what exactly you mean.

drtech

Jordan, Question...did you want the ins benefits to not show on the account for speed or another reason or is that a bug? (that maybe I introduced yesterday when I compiled 5.7.) Been using it at the office today and hadn't had a chance to look at the code, but it doesn't show up until you mouse ove...

drtech

I fixed the credit type on the appt not showing. I also moved over the text one pixel so you could see the I with the credit type better, but I found out today that that make it too hard to see the I when there is no credit type, so I will fix that soon here and post the update.

drtech

good idea on the tabs, that would help with the space issue

drtech

I think a special driver or program will have to be installed with the web version for that to work, but that should be the idea... (I don't really know...Jordan will have to answer that) Jordan, I have a question.... Is that still going to limit our ability to go to linux and run the web version......

drtech

you can only submit to the head branch...Jordan has to back-port it if he thinks it is a necessary change for a previous version.

drtech

you need to change your user line to: User=root Also, you don't have to uninstall/re-install if this happens in the future. Here is what I do and it works well for the couple of times this has happened to me: 1) install SQLyog (http://dev.mysql.com/downloads/mysql/5.0.html#downloads) 2) BEFORE you r...

drtech

Drtech, I AM using Logmein, but it is too slow for my liking. Mike, Well, then that is a good reason to use the thumb drive!...i'm sure you have already tried this, but turn down the quality of the logmein screen and make sure you have at least DSL internet on both ends...then it seems to work at r...

drtech

I think instead of thinking of it as clutter, think of it as a great starting point and if you want to change the description, then you can just change it. (or is that locked and are you not able to do that yet?) Personally, I haven't even started using the med list because i havn't taken the time t...

drtech

Jordan, I was just getting back to a bit of coding and knew that you had taken some of the stuff I put in the statement a month or so ago to check for ins plans and reporting that info or not on the floating balance section. Previously I hadn't seen your note in the comments of the code about doing ...

drtech

you change the setting in the text formatting options of VS...but I don't know where it saves that so that everyone will have the same settings

drtech

yes, I have linux servers set up and do use them for my office system. However I am using the windows version on a few of my relative's computers to keep them backed up and it seems to be working fine. I don't know if they are still updating the windows version (deltacopy), but it does work on XP, d...

drtech

Looks good....it will make it much easier to add in families and assign ins to them! We have found many times the kids were entered and then someone forgot to attached ins to them.... 1) In our office it works best for families to come at the same time and for one doctor to see one member and the ot...

drtech

right, it does not allow you to directly use the templates, you would have to copy them out of the OD letter window...a workaround for sure. (But it does automatically place the patient's address and general salutation to the clipboard when used, so after the document opens, just hit paste and the p...

drtech

use the stationery function and it will archive it in your images for you... place a blank document form in your data path and specify the exact name in Setup |Misc, then on the down arrow of the letters click the stationery button. It will automatically place a copy in you images folder and open th...

drtech

make sure there are no old ins estimates attached to any procedures. I have found this to cause problems. Maybe Jordan could add that to the dB Maint tool? (removal of estimates from ins plans no longer active)

drtech

just use Logmein.com to one of your computers at the office...this saves a lot of hassle of thumb drive transfers and it is always up to date!

drtech

ok, it had nothing to do with Open Dental.....I just had to update my NPI # with dentalExchange, the clearinghouse.... problem solved

drtech

Jordan, that line is in my file and has the NPI, but dentalexchange is still sending me a message that we have recently sent claims w/o NPI's....so I am calling them now to find out what the deal is....

drtech

double click on the actual grid location in the family module where it says referred from near the bottom. It was moved out of the patient edit window for space reasons.

drtech

I just got a message from MetLife I think it is that says our e-claims don't have our NPI # on them. I thought for sure I set this up last year actually thought it was working, but throughout the year I got a few messages that asked us about our NPI, but I thought they were just automated messages. ...

drtech

1) Go with Open Dental. That is the only one you will actually get "full support." Between this forum and Jordan himself (the main programmer) you will get all the software help you need. We used Dentrix for over 12 years and never once had a request added to the program. With Open Dental, sometimes...

drtech

another report of speed:
- my account module is less than a second and same with procedure codes...

so what is it that would cause such a slowdown in some databases Jordan? You mentioned an index or column...is that when a database reaches a certain size it needs faster indexing or something?

drtech

right, there is no printing with the free version, only if you pay. But if you still want free and are a little savvy, (they really do make it pretty easy) you can download a program from logmein called HAMACHI. https://secure.logmein.com/products/hamachi/vpn.asp?lang=ent It will allow you to set up...

drtech

yes, I already tried this setup over the internet, for direct access and it was REALLY slow. logmein (FREE) (or TS i guess, but I haven't ever used it) is much better solution at the moment from a remote location.

drtech

We love OD, you will not be disappointed. We used to use Dentrix for 12 years, and I have used Total Recall for 5. I used Mogo, & Eaglesoft all before at other offices, as well as tried out many other "trial" programs from other places, and Open Dental is second to none overall. You can't beat the f...

drtech

I saw the 2 proposed methods for Calculating Writeoffs before receiving payment: 1. Create an alternate production and income report that uses date of service rather than date of payments when calculating writeoffs. We should be able to do this quickly. 2. Count writeoffs immediately upon completion...

drtech

Not any more. We used to use this option before the account module change, but now we use it the way it was intended. The new estimates and math works great for us now. It is fine by us to go ahead and change the behavior to take out those estimates and whatever else you need to do. While we are on ...

drtech

That is big! We have a couple of 24" widescreens and they work really well for our front desk.

drtech

make sure you don't have an old ins estimate attached to the procedure

drtech

put quotes "" in your auto notes instead of your XX and then run the report for "Incomplete Procedure Notes." It will flag all notes with the "" still there that have not been finished.

drtech

Yes, Logmein is the best I have found. If you are on v5.5 (maybe earlier, don't remember when the last graphics changes were) or greater, play around with 3d graphic modes and you can get it to work now with Logmein. Used to, I had to disable and go to the simple tooth chart too, but now it works if...

drtech

I agree. Jordan said it was the best way to do it though, I forget why. In v5.7 there will be another payment plan display with that balance at the top so it should be clearer. I wish though that there was some way to do it without zeroing out the regular balance and just have a separate "Due" total...

drtech

The best thing is to have someone set up and rsync backup system for you. (It can be with Linux or Windows). The way it works is that it backups up everything to another computer in your office and/or to a remote computer over the internet quickly and securely. I have mine set up so I get a full, ac...

drtech

We found many times before we wanted to see exactly what was printed for a patient because you don't know for sure that procedures or payments were in fact included on a particular statement, they could have been added/deleted after it was printed. This way you can see what they actually got if ther...

drtech

I just had that happen to me today too. I will see if I can address that problem.

drtech

and as of v5.6, there are actual buttons on the procedure edit window (when you double click the procedure) to allow you to change the surfaces just like you do when you first enter the procedure and not have to reach for your keyboard. Then OD will automatically pop up a window asking if you would ...

drtech

correct...i forgot about that we were not using the adjustments. I would be fine using an adjustment if we could have an option not to show the broken appointment adjustment on the statements. I would be fine having it in the account, but just not show normally, maybe a checkoff in the statement opt...

drtech

Yes, we use a 2 Letter/Numeral system as well (eg. A1, C5 etc) and have thought about needing that as well. That should be an easy addition I think, and then we would just need to increase the size of the square box on the appointments to be able to show 2 characters.

drtech

ahhh, that's where it went This is a fairly major issue in our office. We had the same problem as jamesx2 before I added that in. Appointments were broken on the schedule and then the patients would show up when we already scheduled someone else because they never really broke the appointment! Someh...

drtech

we use a task list for a "short call list", but it certainly could be better, as it is not self updating doing it that way...works just like a paper list used to though...

drtech

ok... do you have a better idea? The problem we have is when you are looking at the account you cannot see when the patient made their last payment(if they are only paying on payment plans.) It does not show without going to the payment plan window, so It is very confusing if a patient is current on...

drtech

Yes, I put that back in for v5.7 again

drtech

i mean on the grid directly on the account, so when you glance at the account you can see the most recent payment on a plan without opening the payment plan window. I was thinking one line below the payment plan the payment was made for the most recent payment (not all the payments just for space re...

drtech

We had lots of trouble with breaking appointment inadvertently until I added a pop-up question box to ask the user if they really did want to break the appt....but I just tested breaking an appt now and it doesn't ask anymore!(v5.6.11) So i guess that addition was lost somewhere. If it is OK with ev...

drtech

pretty normal depending on you photos and scan dpi settings....

drtech

thatODguy... when you say you don't use insurance estimates, do you mean you are using the "balances don't subtract insurance estimates" option in the Setup | Misc window or you just don't have any estimates calculated at all? You should be able to still use them and have the program work for you bi...

drtech

ahh....that will save us lots of time. Thanks for bringing this up. We routinely change SRP fees manually depending on difficulty, but if I can add different codes with lower fees but the ins claim will still print the regular code, that is great.

drtech

One other thing I think would be really helpful would be to include payments...or maybe just one for space (the most recent) to show in the payment plan grid on the account. Right now, it is not really clear the last time the pt made a payment if they have payment plans without double clicking on t...

drtech

:p that button means break or cancel an appointment.....

if you want to put breaks in your schedule, then double click on the employee schedules (edits all schedules actually) below that button and edit your schedule there.

drtech

I would like to add the billing type and credit type to the account module since it is fairly important to see that in the account. :p I don't know exactly where yet... thinking since there isn't anything down below on the right side, how about moving down the "Questionnaire" & "Send Transaction to ...

drtech

I posted a changed in v5.7 head that incorporates payment plans into the totals at the top of the account module. Before it was just to easy to miss the patient actually does owe the office $. Just trying it our of office now (I added it back to my v5.6) and everyone seems to like it...just wanting ...

drtech

This is true about remote access seemingly diminishing the need for a web version.... I find it hard to believe a web version could be as capable as a desktop version, but with technology always changing, anything is possible! With logmein and such, it basically is web accessible to us. Would the we...

drtech

i didn't think about sorting...

what exactly does it mean to to move towards heirarchical entries? Each entry has a certain type or category or something?

drtech

I have been getting an unhanded exception if I leave the log on window up without logging on more than about a minute or so. (I know it happens when you first start the program, but I don't think it does if you just log off and leave the window up.) beta v5.6.11 System.NullReferenceException: Object...

drtech

Overall, I am really liking the reworked account module. Works great for PPO esp and my favorite is viewing the entire family together. I have one think I would like to change or else have an option in the viewing of writeoffs. Currently the ins payment and writeoff is added together for one credit....

drtech

yes, we started doing that too and found it to be a little trouble on the deposit slip

drtech

from your backup if you don't have one, it's not easy. You would have to have some manual database work...only Jordan could do that for you... but...why go back? Familiarity? No features are ever "lost," and things only get better as time goes on. We are already using v5.6 in our office and it is wo...

drtech

right click it and then select delete

drtech

right click it I think

drtech

good, that is what I already did

drtech

hum...it still shows that payment made on the date the payment comes in on mine (beta v5.6.

Now, it does show this same amt on the claim date too, but just for info. The actual subtraction from the account is the date the payment is received.

drtech

it is not visible anywhere, only calculated when you create a recall appointment, but that would be nice to see it at a glance

drtech

You can't assign individual tasks to users, only task lists. you would right click on "Restock Minibar" and subscribe. if you want to make it work, you make a tasklist called "Debbie" (employee's name), subscribe them to this list and then put a task in there called "Restock Minibar" It certainly wo...

drtech

HA Good luck on the Hygeinist!!! :) I like that one. For non repeating tasks, just make a task list (with their name) for all your people and then assign the task to that list. Then have that user subscribe to that list with their name. I don't know about repeating tasks and dated ones. Jordan and I...

drtech

Jordan, NEW payment plans seem to work great...but I think there is an error on the conversion of some old payment plans. Here is what I have found. I have about 5 accounts with previous payment plans. These people have paid off the entire payment plan and should have a $0 balance. Now, their accoun...

drtech

what kind of info are you wanting? (example)

drtech

e-mail should now be easy to use on the main toolbar as of v5.4 and above

yes, the show tab could use some minor improvements...as of late, I noticed that the "show individual teeth" options doesn't seem to be working...anyone else having this problem?

drtech

I think I fixed those dymo labels in 5.6...the same thing was happening to us, but now that I am on 5.6 it works great....and so far the payment plans are working great...upgrade now if you haven't already. PayPlans and PPO calculations are much better. once you upgrade, report back here if the labe...

drtech

yes, changing the appt from the chart is the same as changing it from the appt book. It will adjust the same if you change procs.

multiple planned appts are on the future list, but as Jordan has said before, I don't think it is high on the priority list unless lots of people ask for it!

drtech

yes, I think those are fairly doable...i will look into adding that for v5.7 another thing for moving broken appts. I want it to stay broken if you move it around the schedule on the same day, and to reset to scheduled again if you move it to another day. Also to disable the auto provider switching ...

drtech

I am sure you already are aware of this, but ever since the php software was upgraded I can't stay logged in...

I like the new look!

drtech

"Wording on statements needs to be changed slightly for "balances do not subtract ins" option." - known issue

I made a update on the wording a week or two ago in the 5.7 head branch if you want to port this back to 5.6. in from rpstatement.

drtech

...if all your patients have planned appointments like there are supposed to......(which doesn't always happen)

drtech

Nate, I understand...Our office had the exact same questions when we first changed over. Everyone originally thought there were double payments entered since it showed up twice. Give it a little time though and I think you will like it. It was decided this was good to have for chronological listings...

drtech

Yes, I vote for improvement in this section soon...(as well as unscheduled and planned tracking...if we could make those lists work together a little better and also be able to jump directly to charts from the lists and go right back to where you left off.)

drtech

Jordan, Wondering what your plans are for the payment plan balance once that section is complete. Are you going to add the payment plan balance to the account balance and that way it will show in the "Due Now" and "What You Owe Now" lines for patients? That seems logical, but didn't know if you had ...

drtech

in 5.7 there will be more helpful details and ability to change colors of that new ins payment line and colors between sent and received claims and pre-auths.

drtech

goto Setup | Misc and uncheck "Print Simple Statements" in the upper right. This must have somehow gotten checked. This is a modification of the regular statement I used in our office that really just hides things we found confusing to our patients and tried to make it simpler. Starting with v5.6 th...

drtech

nice improvements

and it works very fast now

drtech

just a note on the backups...I am not sure with what version this started, but is is on the current beta v5.6 that I am using....you can now exclude the images folder to keep your backups very small still if that is the only reason you are staying on 3.8 (I would upgrade as there are so many new thi...

drtech

on one of my computers running Firefox...all the images for emoticons, and buttons, indicators on the phpBB here load slowly and individually...I can't figure out why..as they load the cells even change size. On IE it is instant and on other computers with Firefox it is instant as well... anyone hav...

drtech

i don't think there is a way to hide it. You should have three columns. Charges, Credits, Balance, just as in the account module. Now what is different is it won't show the individual patient balance separate outside of the grid, because it isn't needed...it shows in the running balance. Is that wha...

drtech

Change one capitalization at the end or it will crash. Corrected: SET @FromDate= '2007-01-01', @ToDate='2007-12-31'; SELECT definition.ItemName,procedurecode.ProcCode, procedurecode.Descript,Count(*), AVG(procedurelog.ProcFee) AS $AvgFee, SUM(procedurelog.ProcFee) AS $TotFee FROM procedurelog,proced...

drtech

i guess I should try that on the holder. Anyone have a good holder to use with files in for endo?

drtech

I agree. Don't put up with that.

drtech

i have found it is because there is an ins estimate left on the procedure. Open the procedure and delete the now unused ins estimate and that will fix the problem.

drtech

I use Open Office on all our computers. It works great and makes so much more sense when you are equipping multiple computers (use it at home too and save $$$) The only two dissadvantages are: 1)as listed above the mail merge does not work(if you really need this, get an older, cheap copy of MS Word...

drtech

drtech

Future Versions:
"An option to show large tasks without wrap so that more tasks can be seen."

I was thinking maybe a default of showing 3 lines and then it stops wrapping and you can see the rest with a tooltip on mouse over?

drtech

I think it is $800 or $1000 for the software from suni

drtech

nevermind....i found it in accountB

drtech

yes, i just recently got one sensor with out the software and it works great. I really haven't used it much for regular situations because I am having problems with holders any advice on what holder to use with a suni sensor (and plastic shield?) The setup that came with the sensor just seems to tea...

drtech

I am trying to add in colors of the account grid for ins payment etc...

I can't seem to find where the colors are set? can you point me to the correct location to put in the definition colors?

drtech

Ok, testing out my newly added code for statements today, I found one of my logic statements to be flawed. I am trying to detect if there is insurance involved, but I forgot that the guarantor may not have ins even though others in the family do. Can somebody give me a proper if statement for true o...

drtech

I posted and change for the option to auto select entire family, and it works some of the time, but not always, so I have more work to do on that

drtech

Converted my live database today and working with the beta a few suggestions that I know have been mentioned before: 1)it seems we may need to hide the write offs and payment details from showing twice as I think that is confusing (once on claim and once on payment)...don't know on which one it woul...

drtech

Jordan, just posted update to the statement summary. Check it out and if you approve, if we could add it back to 5.6 sometime tonight I would greatly appreciate it so i can try it out tomorrow

or actually, I will just add it in my local copy, so no hurry

drtech

I am including a shortened version of this in the new Aging Balance description

drtech

I posted a change to the balance labels on the statement to the head branch.
I will make further changes and make one option match the account wording for "balances don't subtract ins" with the last line reading "After Insurance" and another option to not show the ins pending or after ins at all.

drtech

never mind...i see you already included that on known issues: yes, I wasn't done with the words on the statement, so I can change those in the head version and you can port back if you like. what about doing this to match the statements? (owed now and balance switched on the regular view) http://www...

drtech

Very glad v5.6 is ready for testing! first thing i noticed... payment plans... I thought a summary was going to show on the statement? From what I can see, it still decreases the balance but then doesn't make it clear there is a payment plan and or terms (besides the line one line in the main grid)....

drtech

premier1888: The Bold balance view is my addition to the program and yes, Jordan, I know you never liked my addition :p I don't think it is actually all to do with the balance view. I think something else is wrong. Look at the fees $60 charged, $60 paid by ins, and then write off of $17 which would ...

drtech

click the "Add image to post" link at the bottom of the text box to post a reply instead of using the buttons at the top.

drtech

XP Pro..

I very much dislike Vista...nothing but trouble for us on our 2 computers with it.

drtech

Yes, I thinking it would always show, just different wording except for if(!Stmt.HidePayment) {
What is that and do we need to include that?

You could change the text for the payment plans too, maybe add a line if you think that would be helpful for a complete summary.

drtech

I second the motion, also showing the due date and double click access to the edit recall window to be able to make notes and changes if needed.

drtech

Yes, i was wondering if we were going to have those on there. You can go ahead and work on it...I posted a change to put in the aging different view this morning. It is functional, but not done as I need to put in when to not show it and put in the shading like my example. Anyway, go ahead and I won...

drtech

ok...i will get it done

drtech

OK, so that above is just a photoshop edit, so I will see if I can make it happen in the code in the next day or so. If you can do it easily, then go ahead b/c it will prob take me a while.

drtech

I suppose a bit smaller, but I still think it should stand out the most. I that would be fine to change the text to shorten it.

drtech

Ok...works now, I was sure I used a clean 5.5 trial data base and updated that yesterday, but must not have been current. Sorry for the trouble

OK, how about the statement more like this:

drtech

thanks

drtech

I clicked the don't ask me again when you change surfaces and it auto updates the code, but I would like to have that feature again. Where do you change it back

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