Open Dental

Hersheydmd

Looks like a fantastic tool, but 300/month is way too expensive. Very few docs will sign up. $99/month like OD will get many subscribers.

Hersheydmd

Data is not encrypted. You should encrypt your portable hard drive. Progress notes are protected in that nothing is ever truly deleted. All changes are saved. Even if you change one word in a note both the original and the new version are saved. To see all previous versions of a note go to "Show" "A...

Hersheydmd

Nevermind. I see it is feature request 11 and it has moved all the way up to spot #4. I wish I had some extra votes to put on it.

Hersheydmd

A physician patient of mine was in today. Said she submits Rx's to pharmacies electronically, through her EHR. Can we do that yet?

Hersheydmd

Sounds too easy. Must implement.

Hersheydmd

Jordan, As you suggested, I updated to the latest version 12.2. I don't know if what you mean by "compression" is actually "resolution". I see that you can change the resolution. I don't see anything in the software about changing the compression. I still get files that are 3-20 times as large compa...

Hersheydmd

I guess this has been put on the back burner.

Hersheydmd

Robert,
It's not just you and Jay. I'm for it too. Moved some votes from another feature request to this one and pledged some dollars too.

Hersheydmd

Thanks Phil. Sounds really simple. Going to try it.

Hersheydmd

Kaspersky is telling me that there are two bugs in MySQL 5.5 prior to v22, and recommends updating to version 5.5.22
http://www.securelist.com/en/advisories ... s&VN=48744
It doesn't seem to be critical. Do you recommend updating?

Hersheydmd

Currently, autonotes allow point and click note generation through a series of popups. I would like to change this to be a series of boxes all on one larger scrollable form. In other words, the user would just stay on one screen without any popups. They could jump around rather than doing the optio...

Hersheydmd

I updated to version 12.1.15.0 and tested Duplex scanning. Scanned two doubled sided pages. Yes it works. But the resulting pdf is more than double the file size compared to scanning with PaperPort. The OD scan resulted in a 4 page 200 dpi, B&W pdf of 197KB. The same scan when done with my PaperPort...

Hersheydmd

There is no right clicking to Run as Admin in Windows XP pro. That doesn't appear until Vista or Win 7.

Hersheydmd

Rebooted. Now it works.

Hersheydmd

I am trying to install 12.1.15 on my winxp pro machine. It gets to a certain point and I get a message: "The installer has insufficient privileges to access the directory: c:\program files\MAKEMSI Package Documentation. The installation cannot continue. Log on as administrator or contact your system...

Hersheydmd

OK, no problem.
I am off this week and planning to update anyway.

Hersheydmd

What is the "unearned income report" and why does OD crash when I try to run it using the "Total Liability" option. (OD v 7.9.17.0) ************** Exception Text ************** MySql.Data.MySqlClient.MySqlException: You have an error in your SQL syntax; check the manual that corresponds to your MySQ...

Hersheydmd

I guess the fact that I had three chairside assistants assigned to me at all times affects my opinion on this. The three of them also shared sterilization duties. But isn't it more efficient to pay them their hourly rate than for the doctor to do the chart entries themself? I mean, assuming you hav...

Hersheydmd

We create an adjustment in the pt's ledger. One for Broken Appt/No Show and one for Cancelled Appt. We set the fee manually each time. I don't think there is a way to save a set fee for the adjustment.

Hersheydmd

Very nice! The next step is to export the result to a file that can be imported into a GoogleDoc mail merge e-mail. I'll try to post instructions by next week. I've been frustrated by OD's ability to give us only one confirmation e-mail, when I would like to send out at least three. One, a "hold the...

Hersheydmd

Good Job!!!

Hersheydmd

Jordan,
Save a tree and save the postage. E-mail us statements instead of sending snail mail. You will also save us having to scan it in and shred.

Hersheydmd

If you want a list of e-mail addresses to send out "hold the date" email reminders to patients who have appointments in the future ("x" number of weeks or days ahead)) that were scheduled at least one month ago, try this query. You can then mail merge the result into a GoogleDoc email template and s...

Hersheydmd

I figured it out. The CurDate() + "#" doesn't work beyond the current month. Don't know why. This solution works and gives appts between 2 wks and 1 month in the future that were scheduled (timestamped) at least 1 month ago. Of course you can set any time range you want for different purposes. /*192...

Hersheydmd

The way I always did it was that the assistant entered the notes throughout the appointment. This can frequently be done while the doctor is out of the room, while waiting for anesthetic to take effect, etc. By the end of the appointment, there is nothing left to do but verify and make any slight c...

Hersheydmd

I modified a query so that it should give me email addresses for all patients who have appointments during the next 30 days. For some strange reason it is cutting off at the end of the current month regardless of how many days are left in the month. If anyone can figure out where I screwed up I woul...

Hersheydmd

I think it simulates mouse input through a USB. So I don't see why not, but I haven't tested it. Patients won't have one, though, if that's what you're asking. No Jordan, I wasn't talking about for patients. I meant for myself. I'd like to able able to add or edit notes from home and sign on a Topa...

Hersheydmd

Is there any way to use the Topaz signature pad through the internet?

Hersheydmd

Can you send someone a Task that will not pop up until a certain date?

Hersheydmd

Jay, this is a super request. Put my last 8 votes on it. But that only brings the total to 9 votes.

Hersheydmd

David,
Unless someone creates a Feature Request, that's not happening.

Hersheydmd

Jordan, you make it sound so simple. Is it?

Hersheydmd

You are right, but unfortunately, that isn't how it is set up. You can only send an e-mail from within OD to a patient with an e-mail address, or to a referral that is attached to the patient, either because they referred the pt to you or you referred the pt to them, and you set up the referral in t...

Hersheydmd

The Monthly & Yearly Production/Income reports, have a last column "Total Income" that is the sum of the "Pt Income" and the "Ins Income". That column is missing from the Daily Production/Income reports. Bug???

Hersheydmd

Jordan,
Thanks for clarifying that. While we are on the subject, is there any way to use the Topaz signature pad through the internet?

Hersheydmd

Jordan, I am using Windows Remote Desktop to remote in to one of my computers. It's password protected, so what is the problem? The connection works really well and fast. The only thing I can't do (which bothers me greatly) is take a Topaz home and sign notes with it. I wish there were a way to use ...

Hersheydmd

This has nothing to do with OpenDental, but I am happy to share my experience with OD colleagues. I only have one in my main op, and do all my restorative, prosthetics, and surgery in that room. I don't hop from room to room, except to do a hygiene exam, or see a quick emergency. When I renovate my ...

Hersheydmd

Norm, Consider getting her a free standing or wall or ceiling mounted microscope. I also couldn't stand wearing glasses & loops for various reasons. Using the microscope has saved my back and improved my dentistry markedly. Yes, it is very expensive, but it is well worth it in terms of her health an...

Hersheydmd

Is there a way to print a task list or individual tasks, other than a screen shot?

Hersheydmd

The assistant is supposed to enter the procedures in the operatory. But that is not always feasible, especially if there is only one computer in the op and it is on the doctors side.

Hersheydmd

Jordan, you are so easily persuaded.

Hersheydmd

Until digital impressions become the norm, we don't see the need. It's just as easy to put the lab slip in the box with the case and ship. If by some chance the package gets lost or the shipping label comes off, the lab slip inside will have who this was from and who was to receive it. Not exactly ...

Hersheydmd

Cheryl, This will give you Progress Notes missing signatures. Not sure if it will work for Group Notes. Maybe someone can modify it. SET @FromDate='2012-01-01' , @ToDate='2020-12-31'; SELECT A.provnum, A.patnum, A.procdate, C.proccode, C.descript FROM procedurelog A, procedurecode C WHERE (A.procnum...

Hersheydmd

Philip, No harm in leaving a broken (no show) appt on the schedule if it is too late to put someone else in. But what about cancelled appointments that aren't immediately rescheduled. You should send them to the unscheduled list so you can book someone else in that slot. What we do is, we first "bre...

Hersheydmd

Jordan, I realize it's not really a bug, it just feels like one. It's more a nuisance and illogical behavior. Anyway, my votes are all tied up on other requests, I don't have any left to add to this one. But I did put a few pesos on it.

Hersheydmd

Fujitsu Lifebook

which one?

Hersheydmd

Moving 'Confirmed' appointments even to another day does not change their 'Confirmed' status. So, any automated confirmation services (say, Lighthouse) and even other staff members will ignore the appointment simply because it is marked 'Confirmed" I agree with you Jay. Even with all the training i...

Hersheydmd

jordansparks wrote:Robert,
What version are you on?

I'm on 7.9.17

Hersheydmd

I don't get that behavior. I had a condition charted last April #18-MO (defective rest). It showed on the graphical chart in BROWN (color I set for conditions). I just added a tx plan for #18-MO composite. The graphical chart changed to RED. I then completed the restoration and the graphical chart c...

Hersheydmd

Are you using the Adjustment window to create the finance charge? If so, you can set the provider to attach the charge to in that window.

Hersheydmd

Here are examples of our three levels of confirmation messages. They go out as both e-mails and as text messages. It works great except that, for now, we have to copy & paste the message into Recall Setup each time. Hoping more users will add their votes to #2197, so that won't be necessary. A) The ...

Hersheydmd

Should we start worrying?

Hersheydmd

We've been using lighthouse 360. I have zero affiliation with the company, but it's incredible. Automated email, text, postcards. As delighted as I've been with open dental, lighthouse has taken us to the next level. It more than pays for itself. Electronic health histories are my last hurdle. We'v...

Hersheydmd

Hi Jordan, Just noticed your comment of 11/19/11 on Request #1718. I think this request is mostly about providing a link for patients to click on rather than providing a wider variety of outgoing message. Just the opposite. What we need is the ability to choose between several different messages, de...

Hersheydmd

NOTE: There is a bug in the code above that causes all running balances that are over $999 to display only the first digit of the number. For example $2,362 would display as 2.00. The final balance displays correctly, only the running balances are affected. I spoke to Nathan earlier and he corrected...

Hersheydmd

Awesome, really!!!

Hersheydmd

Dexis allows you to open in another room, but in read only. You get a pop-up warning you that the pt's x-rays are currently open on another workstation, and you will not be able to save any changes on this one.

Hersheydmd

I think what you get with Dexis is really great software and if you are on the service plan, little oops here and there won't set you back thousands of dollars. We got Dexis because it was the only platform whose service contract was basically accidental insurance for the sensors. Can you really af...

Hersheydmd

I started using Consult-Pro. Excellent for documenting patient education.
I created a Program Link to open the program.
What would be needed to enable the Link to also log me in to Consult-Pro and open or set up a patient?

Hersheydmd

Clicking on the Block Popups button seems to toggle it on and off. One click changes the background color to white, the next click changes it back to grey.

Hersheydmd

http://www.opendental.com/manual/bluebook.html "Until the improvements are made, the Blue Book feature should be used sparingly. The automatic generation of fee schedules can be turned off by unchecking the "Use Blue Book" checkbox. The allowed fees will then continue to update automatically, but y...

Hersheydmd

It's very difficult to know if forms (sheets) have been signed or not without opening each one and scrolling to the bottom. It should show "Signed" in the Signed Box in the progress notes whenever there is a valid signature on the form (sheet), just as it does for the provider's progress notes. This...

Hersheydmd

jordansparks wrote:A better way for you to look at your production/income/overhead is for us to pull amounts from certain QB accounts into OD reports. This is planned as part of the first phase.

I like that idea. That would be neat.

Hersheydmd

Planned sorting logic: 1. All rows sorted by date (but not time). 2. Within each date, rows sorted by type. 3. Within procedures of same date, sort by status, then priority, then tooth number, and finally procedure code. Jordan, This will be much improved. Will this put the appt row above or below ...

Hersheydmd

OK, so I reread the manual, and now I played around with assigning priorities to each procedure, and was able to get them to show in the correct order. I guess the logic does make sense. Order of Rows in Progress Notes The Progress notes is a very complex grid with many different kinds of objects in...

Hersheydmd

Wondering what progress if any has been made in solving this issue? And if so, in what version? I agree with Openwide, the first priority should be to put common things together. He is correct that it makes most sense to put the appointment at the top, then the procedures, then either the scripts or...

Hersheydmd

Pruce Dental wrote:How much does a Florida Probe run approximately?

I bought mine a long time ago, but if my memory serves me correctly, the entire system software and hardware was somewhere around 5 grand. Check their website, it might be listed there.

Hersheydmd

I use the Florida Probe, bridged to OD. I is a bit expensive, and has a learning curve of a few months. But once you get past that, it is a cinch to probe. The data is entered automatically in the chart, while the measurements are announced by the computer. It is a great educational and marketing to...

Hersheydmd

That's feature request #2003. Thanks Jordan. I placed a few votes on it. Hey Jordan, with all the great requests out there, 100 votes don't go very far. Have you ever thought of rewarding long time OD users with additional points? Perhaps add 25 votes each year to a member's available votes. Also, ...

Hersheydmd

The Appointment Audit shows all appointment status changes. Could it also show when and by whom the Confirmed Status changes?

Hersheydmd

babysilvertooth wrote:Thanks!

HOw about one for: Pt's who have spent >$sum for the year.

Put Production in the search field and you'll find many examples at:
http://70.90.133.65:1942/ODQueryList/QueryList.aspx

Hersheydmd

irfan wrote:i hope you meant 1788. im already confused with which one is which

I think he meant 1788. There is no 1744.

Hersheydmd

I currently have Nuance PaperPort 10 scanning,organizing software for non OD stuff. All documents, CE Handouts, notices, etc that come to my office that I want to keep I scan and put into PaperPort file then shred. The reason I'm asking is that my PaperPort version can not be networked, therefore i...

Hersheydmd

Check in the Edit Procedure Code window for each hygiene procedure and make sure "Is Hygiene Procedure" is checked. If you do that you shouldn't have to worry about checking it off at every scheduled appt. It should automatically assign the proceudre and the production to the hygienist when you atta...

Hersheydmd

Try this: SET @FromDate='2011-01-01' , @ToDate='2011-12-31'; SELECT Count(*),pv.Abbr, pc.ProcCode, pc.AbbrDesc, AVG(pl.ProcFee) as '$Ave. Fee' , SUM(pl.ProcFee) AS '$Tot. Prod' FROM patient INNER JOIN procedurelog pl ON patient.PatNum=pl.PatNum INNER JOIN procedurecode pc ON pl.CodeNum= pc.CodeNum I...

Hersheydmd

Right. 235 has nothing to do with QB integration, but I feel that it is the closest to what Howard's entire video was about. A day sheet would be another request that close. QB integration at the level he's talking about is many iterations away. 1788 would be a start, but passing your deposits into...

Hersheydmd

jordansparks wrote:OK, we've been on the new server all day now. The spam seems to have trickled off.

Not really.

Hersheydmd

Request 1788 now has 95 votes on it.

Hersheydmd

In my earlier post I forgot to mention one of the most missed features of QB: PROGRESS INVOICING. i.e. The ability to create a tx plan and then invoice a percentage of the estimate at different stages of tx. This allows the accounts receivable to accurately measure the tx performed to date. Example:...

Hersheydmd

With all due respect to Jordan, I am a huge fan of QB. I used it to run my practice for many years before starting with OD. I was even able to print invoices that mimicked ADA insurance forms. I did and still use QB for cc processing, payroll, e-mail statements (which pts can pay online), online bil...

Hersheydmd

Great video! I've been using QuickBooks for over 10 years. Used to use it for both accounts payable and receivable. Now that I am using OpenDental, QB is just for accounts payable, including payroll. If the two could be linked somehow that would be awesome. There is a PMS called The Complete Exam, t...

Hersheydmd

My luck. LOL

Hersheydmd

Why the extra security for Laboratories compared to any of the other Lists found under LISTS? It isn't highly sensitive information.

Hersheydmd

In SETUP / MODULES you can choose to put broken appointment notes in the COMMLOG instead of ADJUSTMENTS. The Commlog shows in the Progress Notes so that might resolve the issue for you, unless you want it to show in both places. Personally I used to have them go to the COMMLOG, but switched it back ...

Hersheydmd

Question:
If a staff member (who doesn't have Setup Permissions) needs to look up an e-mail address or other information we recorded of a lab, they can't because Laboratories are listed under SETUP and not under LISTS. Is there any reason it needs to be that way.

Hersheydmd

Sounds good and makes a lot of sense, as usual.
Jordan, you are the man!!!

Hersheydmd

Jordan, When you click FIX, what actually happens? Does it just hide the error? How does it know how to fix the error correctly. For example #7, if the appt and procedure dates don't match, does it assume one is correct and change the other one? How does it know which date is correct? What if it sho...

Hersheydmd

Here's another two links to autonote examples:
Autonote for Fillings:
http://www.towniecentral.com/MessageBoa ... 155661&v=1
Autonote for Hygiene:
http://www.towniecentral.com/MessageBoa ... 155663&v=1

Hersheydmd

In the example below, the Recall exam and the Oral Cancer exam notes are default notes that are embedded in the procedures and show everytime that procedure is set complete. The Prophy note was created using Auto Note and selecting different options presented in the note. http://i51.tinypic.com/2nre...

Hersheydmd

And you already ran the fix? #8: Either unhide the provider, or be aware that old income reports will not be accurate. What version? No, I didn't run the fix. I wanted to understand what is causing the errors first. #8- The employee in question worked until 12/31/2010. Does that mean that income re...

Hersheydmd

Any explanations of what causes some of these problems and how to fix or, even better, prevent them from occuring in the first place would be greatly appreciated. 10/24/2011 10:54:30 PM------------------------------------------------------------------------------------------ 1) Claims found with no ...

Hersheydmd

jordansparks wrote:You don't see the little drop-down arrow next to the Statement button?

I guess you must be referring to a "walkout statement." I didn't realize that is what was meant above.

Hersheydmd

sandi wrote:No problem ,thanks. I see there are a few options in the drop down box for printing todays payment which isnt too bad. I am very impressed with OD,thanks.

How do you print just today's payment and not an entire statement? To which drop down box are you referring?

Hersheydmd

When a patient fills out a 5 page paper form, do you really make them sign all 5 pages? No, you make them sign the last page. I suggest putting all the important stuff on the same page as the signature. I also have 5 pages and I make them sign each one. Otherwise where is the proof that they read o...

Hersheydmd

I'm using a Sony Vaio with Windows 7, but I don't see why it should be any different. It's the operating system not the brand of hardware that should be relevant.

Hersheydmd

I modified the Birthday Query to include non-patient and inactive patients, in case I want to send a birthday wish to someone who is not yet or no longer a patient. The list is sorted by PatStatus as well as Birth Day, with all the active patients listed first. /BIRTHDAY REPORT BY MONTH. CHANGE THE ...

Hersheydmd

Hersheydmd

I second that.

Hersheydmd

Thanks. That is logical.

Hersheydmd

Is there any practical difference between a patient that is made INACTIVE vs. one that is ARCHIVED? I'm chartless so, if it refers to where the chart is stored, that wouldn't be relevant to me.

Hersheydmd

Jordan, We are also evaluating the product and one feature in report are we are missing is DaySheet - which gives you overall idea of given days' charges (production / write off / insurance write off ) + insurance payments + daily deposits... Now in this tool we have multiple reports to look though...

Hersheydmd

turn on the options to set complete individual procedures from the progress notes in the chart module setup...i asked for that feature long ago and Jordan implemented it until we found it better to do it like Jordan suggests, but your method of working would work well with turning this back on. The...

Hersheydmd

I'm considering putting in a feature request, but it would be great to get some comment on it first. The request is for a setting that will duplicate the PatNum for each patient into the ChartNumber field, if it is empty. This would make it much easier to use bridges for previous auxiliary software...

Hersheydmd

instead of keeping track if your exam is done by marking it complete, make two new Appt statuses 1)"Need Dr. Exam" 2) "Dr. Exam Complete." Then you go through these in addition to your "Pt arrived" and "Pt Seated" status. This works very well and then you can complete the appt any time during the a...

Hersheydmd

I don't think you're doing it right. You should be marking the entire appointment complete, not individual procedures. But I do undertand your point. We already have a plan to add the notes to TP procs by changing the appointment to "InRoom" or "StartingTx" or something like that. The plan is that ...

Hersheydmd

A problem with default procedure notes, is that they don't show up until you mark the procedure complete and click OK. If you want to edit it you have to reopen it and then click OK again. It would make more sense if the default note showed as soon as you created the procedure with a tx plan status....

Hersheydmd

Try this. I started with Query #328 and modified it. Let me know if it works. /*Production and Income for all patients (with adjustments, insurance income and writeoffs) All by service date (which means the results change as new ins payments are received, except patient payments and adjustments, whi...

Hersheydmd

This sounds kind of interesting. Can someone explain what infopath is and what it can do for us with regard to OD?

Hersheydmd

Go to Setup - Definitions. Open Chart Graphic Colors and set different colors for Existing Other Prov and Referred Out. Open Prog Notes Colors and set different colors for Status Existing Other Prov and Status Referred. Should give you what you want. Leave the Referred Status note and create a new E...

Hersheydmd

Is there any way to use a Topaz at home to sign remotely?

Hersheydmd

David, If a new patient has existing work you will chart it as EO and you probably won't type up any procedure notes for it. All the pre-existing procedures will appear at the top of the chart window without dates attached to them and shouldn't be confused with procedures you referred which will be ...

Hersheydmd

Sorry if I am beating a dead horse here. I guess I have a very unique situation that wouldn't work for most. We rarely give patients walk out statements. We are PAPERLESS and 100% committed to being paperless (only a problem in the lavatory). We don't print a statement unless the patient asks for it...

Hersheydmd

Jordan,
Can anything be done to prevent the spam that is getting posted?

Hersheydmd

Jordan, I agree. We do exactly what you said. If we don't have time to type up and sign the notes, we at least check over all the procedures and make sure the correct procedures are attached to the appointment before the pt gets to the front (we are also paperless, so we don't have charts to pass do...

Hersheydmd

When I access OD from home with Remote Desktop, I can do everything I do in the office, with the exception of using a signature pad. I can sign the notes with the mouse (not ideal and takes a lot of practice), but today I noticed something strange. When I click the Sign Topaz button, and move the mo...

Hersheydmd

Maybe I should have said to mark it complete right after you decide what you're doing. It's perfectly ok, though, if it changes. The assistant is supposed to be constantly updating the changes throughout the appointment, AND doing a final check at the end. No, the patient should not be allowed to g...

Hersheydmd

jordansparks wrote:Newer versions of that table have DateStart and DateStop. Are those the dates you were asking for? I don't think it's quite as important when it was entered.

That will work too.

Hersheydmd

Rick, You'll love it. Google Voice is awesome. I installed the app on my iPhone. When I'm not in the office I use Google Voice to dial my patients and transfer the call to my iPhone or my home phone, and the patient only sees the GV number on the caller ID. When a patient calls me back on my GV # my...

Hersheydmd

Rick, Get a Google Voice number. Then download and install GVdial. There were two threads that gave instructions: http://opendentalsoft.com/forum/viewtopic.php?f=2&t=3060&p=13133&hilit=gvdial#p13133 and http://opendentalsoft.com/forum/viewtopic.php?f=2&t=3060&p=16563&hilit=gvdial#p16563 You'll never...

Hersheydmd

It's amazing how much necessity is the mother of invention. Since I didn't get any help, I figured it out myself. I did a query to find out what num High Blood Pressure is in my database: SELECT * From Diseasedef I found out it is #24. So then I did a query: SELECT PatNum, DiseaseDefNum, datetstamp ...

Hersheydmd

Get a biometric (eg thumbprint) timeclock.
Or install cameras in your office (which are a valuable safety device anyway), and warn them that you can see what time they come in from the video and will take fraud very seriously.

Hersheydmd

We currently mark the appointment "complete" right after seating the patient in order to start getting the notes in order and to finalize all the finances. That gives the assistant the entire appointment time to get it right. I think we should probably be "seating the patient" rather than "setting ...

Hersheydmd

Does anyone have a way to get a report from OD of all patients with a listed medical condition? eg. high blood pressure?

Hersheydmd

Hey Jordan, thanks for looking into it. As you say, it isn't a major issue and I'll just look forward to the new functionality in 11.1

Hersheydmd

this was working fine until today... no the gvdial screen blanks out but no dial. doing it enough times im able to read "login failure" on the gvdial cmd before it closes out. anyone else have those issues? username/password are still correct... i can log in to google just fine and the settings are...

Hersheydmd

Here's another example where a 5 minute appt didn't show up correctly on the schedule. I set up a 5 minute appointment and filled in the time box in the Edit Appt window. The box was not filled in on the appt calendar either in the patient's appt or in my time bar on the left. http://i1204.photobuck...

Hersheydmd

Is there any way to reorder saved tx plans. I've noticed that the priorities can be changed, but the order of the list stays the same. The saved tx plans are listed in order by date. Let's say you have two plans that were made on the same date, but you want the one listed second to be listed first,...

Hersheydmd · Re: Reports jordansparks wrote:Specific version? 7.9.17

jordansparks wrote:Specific version?

7.9.17

Hersheydmd

I think there is a bug in the appt time calculation. I am trying to find an opening for a 10 minute appt: I have two boxes filled in on the left side for the appt length. http://i1204.photobucket.com/albums/bb405/HersheyDMD/OD10minlimexam.jpg But it is including openings that are only 5 min in lengt...

Hersheydmd

this was working fine until today... no the gvdial screen blanks out but no dial. doing it enough times im able to read "login failure" on the gvdial cmd before it closes out. anyone else have those issues? username/password are still correct... i can log in to google just fine and the settings are...

Hersheydmd

Does anyone have a way to get a report of all patients with a particular medical condition? eg. high blood pressure?

Hersheydmd

WORKS GREAT! Just proves how flexible OD is.

Hersheydmd

Unfortunately, there is no UNDO/REDO. There is a Feature Request for it - #155 - that you could vote on. But it only has 1 point and a difficulty level of 9, so there isn't much hope that you'll see it. I think the difficulty has something to do with undoing changes in the database. If you ever work...

Hersheydmd

When you are charting patients, you can chart several teeth that have the same restoration or the same situation at the same time. I.E. If several teeth are missing, highlight all of them and then click "Missing" If several teeth have crowns click all of them together, then click ExistOther, then en...

Hersheydmd

I just discovered that you can assign a procedure a negative fee which led me to a cool solution. CompPerioExam = D0180 = $140 - IsHygiene box not checked (so the procedure and fee are assigned to me) Probing = N0180 = $ 84 - IsHygiene box is checked (so it is assgined to the hygienist); DoNotBillTo...

Hersheydmd

I just started paying one of my hygienists on commission instead of hourly. Normally when I do an exam (D0120 periodic exam or D0150 comprehensive exam) the procedure is assigned to me and she isn't paid on it. The problem is with a Comprehensive Perio Exam (D0180), where she spends time doing the p...

Hersheydmd

Great! Thanks. I can't believe I didn't see that.

Hersheydmd

Is there any way to print out the schedule or one person's schedule by the week or by the month or for several months? I don't mean the appointments scheduled I mean the employee's work schedule from the Set-up Schedule window. If not, is there a query that will generate the schedule for a giving ti...

Hersheydmd

Go to REPORTS.
Under PRODUCTION AND INCOME click MORE OPTIONS.
Choose your date range (you can the FROM and TO dates or use the arrows)
Highlight you hygienist in the list on the left.
Click OK.

Hersheydmd

Got it. Then I am correct in periodically deleting and refreshing my A-Z folder on my backup computer at home to rid it of any image files that I deleted in the office. Thanks for the clarification.

Hersheydmd

Great! I didn't know it worked that way. Thanks for the help.

Hersheydmd

Thanks Jordan.
I just downloaded and started backing up with the CrashPlan Trial version.
I have a question. When you delete a file from a folder, does it get deleted from the backups? If not, and you have to restore the folder all the deleted and unwanted files will be restored.

Hersheydmd

Anyone using online backup? I'd like to start using an online backup service that automatically backs up my files. 1) Which folders should I set to be backed up for OD? 2) Are there any implications related to starting and stopping the MySQL service? Will it work if the service is not stopped? Thank...

Hersheydmd

I use the Remote Desktop Connection built into Window XP and Windows 7. It doesn't cost anything. You work on the office computer's desktop through the internet. I don't have a static IP, but my IP rarely changes (only when I have to reboot the router which is rare). You can get your IP address from...

Hersheydmd

Has anyone switched from using Intuit (QuickBooks) for card swiping to payconnect or xchange?

Hersheydmd

I would suggest attaching it to an actual blank appointment. The appointment can have a dummy provider or show in a dummy operatory so that it's clear that it's not a real appointment. I tried that. But then, the patient get's an e-mail/text reminder/confirmation about an appointment that doesn't e...

Hersheydmd

On occasion I will have a lab case that I need back for me to check or do something and then send it back out again before the patient's next appt. There isn't an actual appointment to attach it to, so I create a patient note to attach it to on the day I need it back. Shouldn't the Appt Module windo...

Hersheydmd

Is there a way to add a default insurance narrative that will appear whenever a particular code is used. For example: Whenever I use code D4910 (perio maintenance) I would like the following narrative to appear: “If periodontal maintenance D4910 is not reimbursable, please pay the alternative benefi...

Hersheydmd

You do have to leave OD running on the computer where you do automatic synch. I think you can log off of OD as long as you still leave it running. It's pretty clear to me that without a program of some sort always running, there would be no possible way to perform a synch. Is your complaint that yo...

Hersheydmd

jordansparks wrote:Check the box for IsDoctor.

Don't see that box (v. 7.9.17)

Hersheydmd

PCI DSS is to the credit card industry as HIPAA is to the healthcare industry — established to protect consumers. ...since June 2005, merchants have been required to follow PCI DSS or face hefty fines in the event of a security breach. If there is fraudulent use of card data, you can be financially ...

Hersheydmd

Hi Jordan. I've spoken to Shannon about this and she passed it on to someone to investigate. Shouldn't the mobile sync keep syncing even if OD is shut down as long as the computer it is set up on is left on? I set up mobile sync on my workstation that is also the MySQL server. I keep that machine on...

Hersheydmd

Is the new feature scanning to a .pdf or is it still scanning to a .jpg?
If you have a scanner that scans duplex, wouldn't that be the same as scanning page 1 and then page 2 of a multipage scan?

Hersheydmd

drg wrote:Try holding the blue phone number link until a window pops up with option to dial, text etc.

It worked. Thanks.
Is the Pharmacies list working? It's not working for me.

Hersheydmd

When accessing the patient's information on my iPhone, there is a blue "dial" next to the phone numbers and the e-mail address is in blue and looks like a link that can be clicked. However, clicking them doesn't do anything. Is it supposed to?

Hersheydmd

Does automatic synchronization only occur if OD is left running? It stops when you log off the program? I have synchronization set-up on my OD server, but I usually close the program when I'm not in the office. Also, I don't see any need to sync every 10 minutes or so. I set mine up to sync only a c...

Hersheydmd

I've searched the forums for a list of the best or suggested supporting hardware and software that works well with OD. I'm ready to make the conversion from Dentrix G4 and I'd like to know what folks are using as far as printers and scanners and other devices that actually support the tasks needed ...

Hersheydmd

Have the receptionist fill out the sheet on her workstation. Then he/she should put a number in the "Show Order in Kiosk" box on the right side of the sheet. Repeat for all the sheets you need filled out. Then close the Patient Forms and Medical Histories window and open the Kiosk Manager. Send the ...

Hersheydmd

jordansparks wrote:In your Computer Management console, right click on the MySQL service, properties. On the login tab, change the user for the MySQL service to be Admin. Then it will work.

Thanks Jordan, I give that a try and let you know if it worked.

Hersheydmd

It's a non-issue for me. I enter everyone by last name first. I don't enter Dr. at all. I use the title field (DDS, MD, etc).

Hersheydmd

Prioritizing the procedures is actually a VERY GOOD IDEA as it will be easier to see your planned work flow. And it will show in the progress notes in the order you want. It will also force the procedures to be listed on the insurance pre-treat estimate in the order you want. You can't group the pro...

Hersheydmd

More details: I have a workgroup, not a domain. I have one Windows 7 workstation in the office that holds the MySQL database. I only have one admin account (for me) and one limited account (for staff) on that workstation. I routinely log in to that workstation from home with RDP using the admin acco...

Hersheydmd

Jordan, I encrypted the MySQL folder and also my Quickbooks data folder. I logged in from home as an admin through Remote Desktop. I was unable to open Open Dental or Quickbooks. I was also unable to start or stop MySQL. I unencrypted the folders and everything worked as usual. Can you encrypt and s...

Hersheydmd

Each procedure that has a billing code has to be entered individually in the progress notes. I complete a note for each procedure and sign or initial it. It takes a drop longer but makes it much clearer to follow. I use autonotes as much as possible. If I work on two adjacent teeth and give anesthes...

Hersheydmd

I stopped using group notes. It was too confusing.

Hersheydmd

I shortened my standard e-mail message to be as concise as possible and still relay the message I want conveyed. An identical message goes to both the e-mail address and the cell phone. Subject: Appt Reminder Text: Dear [NameF], Please confirm your dental appt. [date] at [time]. REPLY by email or se...

Hersheydmd

The data in the database is not encrypted, but you can use Windows to encrypt it. I encrypted the MySQL folder (Properties, Advanced, Encrypt contents...) 1) Does that mean that if someone logs on in SafeMode or with another operating system, they can't copy the MySQL folder (or they can copy it bu...

Hersheydmd

Awesome!

Hersheydmd

http://preview.tinyurl.com/3pkor8e
Watched the video. Interesting. Not spammy.

Hersheydmd

nizarilhamy wrote:I think you better take it to standard mode, in case of crashes on these tools, the data will not erase all your data

I have no idea what you mean. What do you mean?

Hersheydmd

Why not? You can set your screensaver to force a Windows logon before resuming. So when the screensaver kicks in, it should be just like a forced log out. Also, in version 11.0, we have an automatic timed logout. Version 11??? When I click on Update, the latest one to show is 7.9.13. Do you mean 7....

Hersheydmd

In Open Dental there is a security checkbox to close Open Dental whenever Windows logs out. Yes, many users are on a domain, including me. Didn't know about the security checkbox. Just activated it. However, it's not going to help when someone leaves the room and the screensaver or power saver kick...

Hersheydmd

abelee wrote:Have you checked if Post-dated are legal in your State? In Florida, if you accept a post dated check you are out of luck and the State Attorney would not even bother to help you.

In New York, it's legal to write or to accept a post-dated check. It's only illegal to try to cash a post-dated check.

Hersheydmd

It's complicated. We would also have to add features to exclude it from deposit slips, and options for how to show it on the account with the date filters. You don't have to add a feature to exclude it from the deposit slip. We just wouldn't click on it to add it to the deposit slip, same as I do n...

Hersheydmd

When a patient leaves post-dated checks, I would like to enter them into OD with the payment date the date on the check, but it doesn't allow entering a date in the future. Other programs (eg QuickBooks) allow entering a future date, why not OD. I'm left with either entering today's date or not ente...

Hersheydmd

1.And why in Gods green earth is there no search feature when you pull up referrals. I have to scroll through 100s of patients just to get to a specialist referral? Not sure this is what you are looking for but, if you open the referrals window (List/Referrals), and then open up the Referral you ar...

Hersheydmd

jordansparks wrote:It's feature request 1275, which is near the top. I'm sorry, I can't give any estimates on when we will be able to add it.

Jordan there is also an older feature request #1192, which should be merged with 1275. They are essentially the same.

Hersheydmd

It works, but it would be much simpler to just type it into the Select Patient window. There are all those other fields in the Search By box that I never use. How often do you need to search for a patient by their SSN, or Birthdate, or Subscriber ID#? E-mail would probably be more useful than any of...

Hersheydmd

Do you ever receive an e-mail from a patient but you don't know who sent it? Finding a name from a phone number in OpenDental is easy. Just type the phone number into the Select Patient window, and you will narrow the list down to whoever has that phone number (home, work or mobile). Looking up a na...

Hersheydmd

Phillip,
Could you explain how you set up your router for two networks? I'd like to do the same. Is two the limit or can you do three as well? I have a wired configuration with a Netgear router.

Hersheydmd

1. No need to know the carrier for any number. Some patients found it odd when we asked them about the carrier. TRUE 2. No need to keep a track if the patient switched his carrier while retaining his number. TRUE 3. No need to update hundreds or thousands of existing patients' database with carrier...

Hersheydmd

atd wrote:Installing the SDK fixed it for me.

what is SDK and where do you get it?

Hersheydmd

Different strokes for different folks. I pretty much know that if there are several teeth that need fillings, I will start on the upper right (#1) and work my way around until I get to the lower right (#32). It's a system.

Hersheydmd

I think I saw this question here before, but I don't remember the answer. Several procedures on the same day seem to be sorted in order by procedure code. I tried setting times for them in the edit procedure window, but that didn't affect the way they appeared in the chart. Is there any way to set t...

Hersheydmd

What are most users doing with Patient Forms and Medical Histories after collecting them from the Kiosk? I have just been leaving them in the Forms list. Are most users creating PDF files and importing them into the Images folders, or leaving them in the Forms list, and why?

Hersheydmd

So tell me, if you don't use planned appointments, how does anyone know what to schedule the patient for? Either 1) We schedule the next appt in the operatory, or 2) The front desk will just ask what is being done at the next appt (if in speaking distance, in person, otherwise over the intercom), o...

Hersheydmd

I found another free software from Microsoft that can communicate with cellphones over a cable. It is independent of the cell phone brand, you only need to have the driver for your phone installed. It was made by Microsoft for Win XP but I have used it on Win 7 and Vista without any issues. I think...

Hersheydmd

I am chartless and paperless (thanks to OD), but we do have to hold a lot of patients' hands when they are filling out the forms on the laptop, especially their first time.

Hersheydmd

I see the difference. Not enough to be concerned about.

Hersheydmd

Hmm. Since we always used planned appointments, that issue never came up. I guess a simple check could prevent attaching to today's appt. We hardly ever use the "planned appts". I've tried on several occasions, but it doesn't seem to make sense for us. I guess I'm not that good at planning exactly ...

Hersheydmd

DirectX not working here. All Dell Optiplex machines with ATI Radion HD 3450.
To tell you the truth OpenGL looks just fine. Charts are not pixelated.

Hersheydmd

My experience as well. Employees have to be trained and reminded to attach lab Rx to next appt, not to today's appt.

Hersheydmd

DirectX not working here either. All Dell Optiplex machines with ATI Radion HD 3450.
To tell you the truth OpenGL looks just fine. Charts are not pixelated.

Hersheydmd

jordansparks wrote:It is indeed inadvertent clutter. We'll try to track it down. Thanks.

Then it is ok to delete the folder????

Hersheydmd

I just reinstalled windows and upgraded to win7. I noticed a folder inside my Program Files folder called: "MAKEMSI Package Documentation" It contains a subfolder "My Company" which contains a subfolder "Open Dental Software" which contains a file "OpenDental.hta". What is this folder and this file?...

Hersheydmd

Open Dental and Easy Dental use different chart/account numbers to create and find a Patient Dexis Account. Since switching to OD, we have had "Double entry" for each patient in the Dexis Database attached to any appointment that had an Xray taken during it. It makes for a hassle when you want to l...

Hersheydmd

jordansparks wrote:Why not scan them as jpg instead of pdf?

jpeg's take up 10 times more space than pdf's.

Hersheydmd

Hi Rick,

Could you explain, how you set up the automation so that the sheet pops up only when a new patient calls?

Also, could you e-mail me a copy of the jpg (sheet template)? DrRobertHersh@aol.com

Thanks.

Hersheydmd

jordansparks wrote:Oooo. That sounds like fun.

Jordan has a sense of humor ... NICE!

Hersheydmd

PatientFoms have multiple Input Fields available to use. Consent sheets only have one Input Field (ToothNum). Could really use some additional fields, particularly "misc" I used ToothNum in my form, even though the input is not a toothnum. Are there any negative ramifications to doing that? Also, if...

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