Search found 1550 matches

by jsalmon
Tue Mar 24, 2015 1:42 pm
Forum: Advanced Topics
Topic: Problem with Hunspell and 'Nonrestorable'
Replies: 8
Views: 9905

Re: Problem with Hunspell and 'Nonrestorable'

The custom dictionary is case sensitive. Just add the capitalized version. I added Nonrestorable to my dictionary and it no longer underlines it. I don't see how the programmatic scrolling would have any affect on one particular word... You misunderstand. Programmatic scrolling has absolutely no af...
by jsalmon
Sat Mar 21, 2015 11:37 am
Forum: Advanced Topics
Topic: What hashing function is used for passwords?
Replies: 2
Views: 4553

Re: What hashing function is used for passwords?

It's MD5, hold the salt (hehe). You can check it out for yourself in our source code: Userods.EncryptPassword()
I'm assuming you want the non-eCW algorithm.
by jsalmon
Fri Mar 20, 2015 1:00 pm
Forum: Advanced Topics
Topic: RAID 1 Setup - BIOS/Chipset or Windows 7 Pro
Replies: 4
Views: 8684

Re: RAID 1 Setup - BIOS/Chipset or Windows 7 Pro

We've had many customers with bad experiences using RAID set ups on their server. RAID is not a backup solution and should not be relied on for backups or disaster recovery plans. With that in mind, if this is just a beefy workstation set up, I would suggest going through the ASUS BIOS. Open Dental ...
by jsalmon
Fri Mar 20, 2015 10:12 am
Forum: Advanced Topics
Topic: Database copies
Replies: 15
Views: 16888

Re: Database copies

Bug "MySQL version was stored incorrectly sometimes due to computer locales. This was causing automatic backups to be made every time Open Dental was launched" fixed and will be released with v14.3.37 and v15.1.16
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
by jsalmon
Thu Mar 19, 2015 2:46 pm
Forum: Advanced Topics
Topic: Database copies
Replies: 15
Views: 16888

Re: Database copies

I've checked the preference table this morning and mentioned that 5,5 was stored in the backed-up DB instead of 5.5 (see earlier post). Your query returns 5,5 in the backups done today (5 of them so far) and 5.5 in production so far, but it will change as soon as someones connects on the computer(s...
by jsalmon
Thu Mar 19, 2015 12:56 pm
Forum: Advanced Topics
Topic: Database copies
Replies: 15
Views: 16888

Re: Database copies

That's good. That's the versions that we are expecting within Open Dental. Now comes the question as to how it's stored within the preference table. Hopefully there is a visible character or anomaly getting saved into the database so that we can find the culprit. Lots of times it has to do with lang...
by jsalmon
Thu Mar 19, 2015 9:05 am
Forum: Advanced Topics
Topic: Database copies
Replies: 15
Views: 16888

Re: Database copies

I see that the version number is converted to a float in the code (prefL.cs - floatVersion=PIn.Float(thisVersion.Substring(0,3)) then back to string. I guess this is where we have the problem. That's verifying your MySQL version. What are the results of the following query for you? SHOW VARIABLES L...
by jsalmon
Wed Mar 18, 2015 5:41 pm
Forum: Advanced Topics
Topic: Database copies
Replies: 15
Views: 16888

Re: Database copies

That might be. Are they of storage type InnoDB instead of MyISAM by any chance? I vaguely remember something about a mixture of InnoDB tables and MyISAM tables will sometimes try to back up and convert them. I'll have to look again when I get back in the office.
by jsalmon
Wed Mar 18, 2015 12:41 pm
Forum: Advanced Topics
Topic: Database copies
Replies: 15
Views: 16888

Re: Database copies

Sounds like you're getting the "Your database will now be converted..." message every time you launch your compiled version of OD which will automatically make a backup because it thinks there are schema changes that are needed. You might have messed up the assembly info versioning or played around ...
by jsalmon
Mon Mar 16, 2015 4:58 pm
Forum: Main Forum
Topic: How long is six months?
Replies: 4
Views: 5144

Re: How long is six months?

I'll give you my programmatic perspective. Keep in mind that I don't deal with claims or insurance companies every day so this might not be that helpful. I've never added "months" to a date and considered the days portion (e.g. the 183 days mentioned previously). The only time I consider the days po...
by jsalmon
Sat Mar 14, 2015 3:45 pm
Forum: Advanced Topics
Topic: DrTech's Plugin
Replies: 40
Views: 63153

Re: DrTech's Plugin

I just remembered that it is included in the OpenDentalCustListener folder due to being required to run the Patient Portal
by jsalmon
Fri Mar 13, 2015 9:13 am
Forum: Main Forum
Topic: New York State Dentists...
Replies: 7
Views: 7803

Re: New York State Dentists...

I agree. I can't imagine that the bill will not get signed. Nevertheless, we are still working frantically to meet the deadline just in case.
by jsalmon
Fri Mar 13, 2015 9:07 am
Forum: Developers
Topic: Select table row with checkBox
Replies: 5
Views: 7803

Re: Select table row with checkBox

Is there any way to duplicate what I've done in an ODGrid? Not currently. You would have to add a lot of functionality to the ODGrid to get a physical check box in the grid. Let me rephrase that, it would be EASY to get the check box in the grid, it would be HARD to associate the check box to the o...
by jsalmon
Wed Mar 11, 2015 8:02 am
Forum: Main Forum
Topic: Method Overwrite
Replies: 3
Views: 4217

Re: Method Overwrite

That's because there is no such HookAddCode called "FormContactEdit.Load_end". You need to make a hook request for us to create it for you. Heed the second part of my post where I tell you to submit a hook request to the Developers forum: Then, once you've got the sample compiling and working, you c...
by jsalmon
Tue Mar 10, 2015 9:20 am
Forum: Main Forum
Topic: Method Overwrite
Replies: 3
Views: 4217

Re: Method Overwrite

You'll want to get familiar with our plugin framework first: http://www.opendental.com/manual/plugins.html Then, once you've got the sample compiling and working, you can submit a plugin / hook request on our Developers forum thread for the Contact Edit form that best helps the plugin you are trying...
by jsalmon
Fri Mar 06, 2015 4:20 pm
Forum: Main Forum
Topic: Storing images in database
Replies: 8
Views: 9042

Re: Storing images in database

brozena wrote:Better or worse than DFS?
Phew, I would imagine worse. That is a LOT of data (size wise) to be replicating (depending on how many images you store in the db and how large they are).
by jsalmon
Thu Mar 05, 2015 9:53 am
Forum: Main Forum
Topic: New York State Dentists...
Replies: 7
Views: 7803

Re: New York State Dentists...

We passed our certification a while ago but there have been some additional requirements that have recently been put into place that we as a software company are being required to meet in addition to what we were expecting and it is taking more time than anticipated. Luckily enough, we were notified...
by jsalmon
Thu Mar 05, 2015 9:12 am
Forum: Main Forum
Topic: Custom statement
Replies: 2
Views: 3332

Re: Custom statement

I think they are still documenting it but I'm pretty sure there is a preference somewhere (probably in Account Module Preferences window) where you enable it. Then it probably uses the first custom statement sheet in your list? The official documentation will show up as a link next to the line item ...
by jsalmon
Wed Feb 25, 2015 7:04 am
Forum: Developers
Topic: Select table row with checkBox
Replies: 5
Views: 7803

Re: Select table row with checkBox

An example of how you can manually do such a thing is in FormSheetImport.cs The real magic of it all is in gridMain_CellClick() and the FillGrid().
by jsalmon
Sat Feb 21, 2015 12:21 am
Forum: Developers
Topic: Multi drugs on same prescription
Replies: 6
Views: 15397

Re: Multi drugs on same prescription

To change the sheet framework or adding desired fields on it are to be done from code side or hust i have to work on sheet setup module? Code side. I make an custom sheet that is an already copy of the rxsheet therefore from what settings i had to make so that it will open instead of internal sheet...
by jsalmon
Thu Feb 19, 2015 12:08 pm
Forum: Developers
Topic: Installer query
Replies: 1
Views: 3942

Re: Installer query

To use our trial installer with your rendition you'll first need to compress your files into an executable with a tool like MakeMSI. Then download one of our trial versions and extract the trial.exe to a folder. Navigate to Release | Open Dental Setup and delete the Setup.exe and replace it with the...
by jsalmon
Thu Feb 19, 2015 9:39 am
Forum: Main Forum
Topic: EPSDT checkbox on ADA 2012 claim form
Replies: 1
Views: 3639

Re: EPSDT checkbox on ADA 2012 claim form

This would be a relatively easy feature request to implement an indicator for the printed claim form since we already have it working for electronic (5010) claims (completed request #1466). For other users, to indicate EPSDT from within the claim edit window, go to the Misc tab | Special Program com...
by jsalmon
Thu Feb 19, 2015 9:05 am
Forum: Advanced Topics
Topic: DrTech's Plugin
Replies: 40
Views: 63153

Re: DrTech's Plugin

"C:\Shared Projects Subversion\EHR\EHR_14_3\EHR\xEHR.csproj : error : The project file could not be loaded. Could not find a part of the path 'C:\Shared Projects Subversion\EHR\EHR_14_3\EHR\xEHR.csproj'. C:\Shared Projects Subversion\EHR\EHR_14_3\EHR\xEHR.csproj" The EHR project is purposely left o...
by jsalmon
Tue Feb 17, 2015 4:47 pm
Forum: Main Forum
Topic: claim status
Replies: 4
Views: 5357

Re: claim status

ospdental wrote:How do I submit a feature request?
Within Open Dental, go to Help | Request Features
http://www.opendental.com/manual/featurerequests.html
by jsalmon
Fri Feb 13, 2015 11:20 am
Forum: Developers
Topic: Renaming formopendental
Replies: 5
Views: 10358

Re: Renaming formopendental

It is on the same form .? No, it's located in OpenDental > Data Interface > PatientL.cs This is because you can change the current patient selected from all over the program and we need to update the main title of the application with that patient's information. This class was just a nice central l...
by jsalmon
Fri Feb 13, 2015 8:59 am
Forum: Developers
Topic: Renaming formopendental
Replies: 5
Views: 10358

Re: Renaming formopendental

PatientL.GetMainTitle()

Note that it already has a conveniently placed hook: :D

Code: Select all

Plugins.HookAddCode(null,"PatientL.GetMainTitle_beginning",parameters);
by jsalmon
Fri Feb 13, 2015 7:27 am
Forum: Main Forum
Topic: procedure codes list
Replies: 1
Views: 2637

Re: procedure codes list

That is actually feature request #3520
http://www.opendental.com/manual/featurerequests.html
by jsalmon
Thu Feb 12, 2015 9:04 am
Forum: Main Forum
Topic: email will not authenticate
Replies: 4
Views: 5197

Re: email will not authenticate

You might try changing your port in OD from 587 to 465
by jsalmon
Mon Feb 09, 2015 11:38 am
Forum: Main Forum
Topic: Canceled, unscheduled appt still showing in mobile web
Replies: 4
Views: 4854

Re: Canceled, unscheduled appt still showing in mobile web

Verified this bug and added it to our bug tracker for versions v15.1 and v14.3.
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
by jsalmon
Wed Feb 04, 2015 7:16 am
Forum: Main Forum
Topic: Clinics selection in V 15.1.6
Replies: 2
Views: 3473

Re: Clinics selection in V 15.1.6

The clinic column should not be showing for you. I'll submit this as a bug.
by jsalmon
Tue Feb 03, 2015 4:55 pm
Forum: Advanced Topics
Topic: NHIND? NNHIND?
Replies: 2
Views: 4761

Re: NHIND? NNHIND?

Those are basically "folders" or "stores" where certificates are stored. We added some code in v14.3.31 and v15.1.6 to automatically add those stores to your computer if they aren't present already. Typically these folders will get added the first time you receive an encrypted email from a third par...
by jsalmon
Tue Feb 03, 2015 4:52 pm
Forum: Main Forum
Topic: Changing format of dates in the payment report
Replies: 4
Views: 5215

Re: Changing format of dates in the payment report

Changing it in the Clock, Language, and Region settings within Windows will change a vast majority of dates within Open Dental.
by jsalmon
Tue Feb 03, 2015 4:50 pm
Forum: Main Forum
Topic: SMS reminders in Canada
Replies: 13
Views: 14250

Re: SMS reminders in Canada

We have been actively researching alternative solutions for sending text message to and from patients. Our requirements that we are using are:
  • two way text from the main office phone number
  • reasonable rates
  • good reputation
  • US and International, not just International
  • no hardware
by jsalmon
Mon Jan 26, 2015 9:04 am
Forum: Main Forum
Topic: Windows 10
Replies: 15
Views: 20105

Re: Windows 10

We did not request an early release of Windows 10 for testing. I can't imagine they will drastically change things around like they did from 7 to 8 so it should be fine.
by jsalmon
Tue Jan 20, 2015 2:59 pm
Forum: Main Forum
Topic: Tooth chart condition indications
Replies: 4
Views: 5665

Re: Tooth chart condition indications

Can someone please point me to the list of requested features already in queue for Open Dental future releases. All feature requests can be found or made by simply going to Help > Feature Requests within Open Dental. http://www.opendental.com/manual/featurerequests.html I am interested in seeing if...
by jsalmon
Mon Jan 19, 2015 12:01 pm
Forum: Developers
Topic: OD Not responding after Windows update (win 8.1)
Replies: 10
Views: 16755

Re: OD Not responding after Windows update (win 8.1)

My post on this thread is usually what it is:
viewtopic.php?f=1&t=5680
by jsalmon
Mon Jan 19, 2015 10:44 am
Forum: Developers
Topic: OD Not responding after Windows update (win 8.1)
Replies: 10
Views: 16755

Re: OD Not responding after Windows update (win 8.1)

What screen do you get to before it becomes unresponsive?
by jsalmon
Mon Jan 19, 2015 10:43 am
Forum: Advanced Topics
Topic: Potential bug in Middle Tier
Replies: 4
Views: 6521

Re: Potential bug in Middle Tier

That version of Open Dental worked fine for me around that code that you are having problems with. My guess is that there is something our database maintenance tool needs to clean up or warn you about to go manually fix. You should run DBM from your server to save time because lots of queries will b...
by jsalmon
Mon Jan 19, 2015 9:51 am
Forum: Main Forum
Topic: Changes to "Procedure Codes"
Replies: 3
Views: 4037

Re: Changes to "Procedure Codes"

I can't guarantee what happens for really old codes (prior to 2010), but since I've worked here we've been good about moving codes to the "Obsolete" category when the CDT deprecates them. The example you used of D1204 was "automagically" moved to the Obsolete category back in Open Dental v12.4.30 du...
by jsalmon
Sun Jan 18, 2015 1:00 pm
Forum: Main Forum
Topic: Changes to "Procedure Codes"
Replies: 3
Views: 4037

Re: Changes to "Procedure Codes"

dqadri wrote:The question, is with upgrades and updates to new CDTs, will OD revert my modifications back to their original settings?
No
by jsalmon
Fri Jan 16, 2015 12:07 pm
Forum: Main Forum
Topic: DBSWIN Program Link
Replies: 5
Views: 6117

Re: DBSWIN Program Link

Have you tried entering the path of the file to open (the .exe file) in the DBSWin program link? I don't think that will work because it is an internal bridge and the "path of file to open" field should be ignored. That is why I suggested creating a second "custom" one (basically it can't have an I...
by jsalmon
Fri Jan 16, 2015 9:05 am
Forum: Main Forum
Topic: DBSWIN Program Link
Replies: 5
Views: 6117

Re: DBSWIN Program Link

I'm not familiar with a way to automatically open DBSWIN with the current program link. You could (in theory) create a second custom program link that simply launches your DBSWIN exe that way you don't have to leave Open Dental. The bridge to DBSWIN simply writes to an import file which DBSWin autom...
by jsalmon
Thu Jan 15, 2015 11:05 am
Forum: Main Forum
Topic: Winbook tablet
Replies: 1
Views: 2778

Re: Winbook tablet

I doubt using a 7" screen will be very enjoyable because the program was designed for desktops. If it has the full version of Windows 8.1 then you can just follow our typical installation instructions to get a feel for how it works on the tablet. http://www.opendental.com/manual/installworkstation.h...
by jsalmon
Wed Jan 14, 2015 9:48 am
Forum: Developers
Topic: Multi drugs on same prescription
Replies: 6
Views: 15397

Re: Multi drugs on same prescription

You'll need to change the entire sheet framework on how it handles sheets of type SheetTypeEnum.Rx and add any additional Rx sheet field items that you'll need. I highly discourage trying to do this.
This is feature request #200
by jsalmon
Mon Jan 12, 2015 9:09 am
Forum: Developers
Topic: App crash
Replies: 2
Views: 4804

Re: App crash

Or make sure that you have a printer installed. If you don't have a physical printer, turn on the built in Windows XPS printer or install a free pdf printer.
by jsalmon
Fri Jan 09, 2015 4:29 pm
Forum: Main Forum
Topic: Missed and cancelled appointment codes
Replies: 4
Views: 5530

Re: Missed and cancelled appointment codes

This has been a popular topic for the beginning of 2015. We are going to start working on it soon. It is request #3684
by jsalmon
Tue Jan 06, 2015 9:16 am
Forum: Main Forum
Topic: New York State Dentists...
Replies: 7
Views: 7803

Re: New York State Dentists...

It's the same as it was last month when you asked. We're ready to certify and are getting it scheduled. It will be done before March.
viewtopic.php?f=1&t=5684&p=24759&hilit=epcs#p24759
by jsalmon
Mon Jan 05, 2015 1:09 pm
Forum: Main Forum
Topic: Change the Referral Specialty List
Replies: 1
Views: 2957

Re: Change the Referral Specialty List

It's currently hard coded. Feature request #1361 is to make it customizable.
by jsalmon
Wed Dec 31, 2014 2:04 pm
Forum: Developers
Topic: Appointment Calender
Replies: 1
Views: 3360

Re: Appointment Calender

Assuming you are referring to the little calendar in the upper right of the appointment module, you'll either have to get tricky with manipulating Microsoft's System.Windows.Forms.MonthCalendar control because it doesn't have a built in way to change the background color or you'll have to write a pl...
by jsalmon
Wed Dec 24, 2014 7:27 am
Forum: Main Forum
Topic: Storing images in database
Replies: 8
Views: 9042

Re: Storing images in database

Thanks for bringing this to our attention. It turned out to be a potential problem in quite a bit of places in the program. We are still in the middle of fixing them.
by jsalmon
Wed Dec 24, 2014 7:17 am
Forum: Developers
Topic: Connecting application
Replies: 17
Views: 19093

Re: Connecting application

The middle tier just isn't really designed to do what you're wanting to do. I don't really know how to help you much more than I have.
by jsalmon
Fri Dec 19, 2014 9:01 am
Forum: Developers
Topic: Connecting application
Replies: 17
Views: 19093

Re: Connecting application

How are you running your middle tier service? Are you debugging in visual studio or are you manually running your own in IIS.
That will determine which ServiceMain.asmx is being looked at and that will determine where you need to put the OpenDentalServerConfig.xml
by jsalmon
Wed Dec 17, 2014 7:05 am
Forum: Main Forum
Topic: Slow initial delay(Network) on workstation
Replies: 14
Views: 22130

Re: Slow initial delay(Network) on workstation

You are very welcome. I'm just glad it was my first suggestion that did the trick (brushes shoulder off).
by jsalmon
Wed Dec 17, 2014 7:03 am
Forum: Developers
Topic: Connecting application
Replies: 17
Views: 19093

Re: Connecting application

Is your OpenDentalServerConfig.xml sitting in the same directory as your ServiceMain.asmx? After pasting it there with the correct settings inside, have you recycled your IIS application pool that contains your OpenDentalServer app so that your incorrect db connection settings get refreshed? Is MySQ...
by jsalmon
Tue Dec 16, 2014 1:17 pm
Forum: Main Forum
Topic: Carbonite Backup
Replies: 2
Views: 5254

Re: Carbonite Backup

OD support has told us carbonite is not supported...I don't understand how the backup software needs to be supported? It all has to do with how the backup software backs files up. Do they rename them, move them, lock them, before "backing them up"? Depending on how they back up the files greatly af...
by jsalmon
Tue Dec 16, 2014 9:39 am
Forum: Main Forum
Topic: Getting a .NET error when choosing database
Replies: 5
Views: 6503

Re: Getting a .NET error when choosing database

Tech support told us we need to update to windows 7 or 8, we are still running XP professional.... Back in April 8, 2014 Microsoft dropped support for XP. The biggest problem with that is you are no longer getting security updates and other potentially essential updates. we have occasionally now si...
by jsalmon
Tue Dec 16, 2014 9:03 am
Forum: Advanced Topics
Topic: Print Preview Unhandled Exception
Replies: 5
Views: 10270

Re: Print Preview Unhandled Exception

Install a printer or set the Windows XPS printer as your default printer. The reports use the printers to get margins and such so they know how to best make your print preview look.
by jsalmon
Tue Dec 16, 2014 9:01 am
Forum: Developers
Topic: Connecting application
Replies: 17
Views: 19093

Re: Connecting application

The middle tier gets its connection settings from a config file: 6. Download this file (right click, Save As): OpenDentalServerConfig.xml, and place it in the application directory of Open Dental on the middle tier server. Edit the file (right click, "Open with..." Notepad) to set the usernames and ...
by jsalmon
Thu Dec 11, 2014 12:54 pm
Forum: Developers
Topic: Connecting application
Replies: 17
Views: 19093

Re: Connecting application

Thanks for your valuable reply. Can you share sample on how data (DtoGetTable) looks like before serializing and passing into ProcessRequest method of OpenDentalServer.ServiceMain ? I could but something tells me you are wanting to pass it a query and that's not how the web methods work. E.g. DtoGe...
by jsalmon
Wed Dec 10, 2014 1:23 pm
Forum: Main Forum
Topic: Storing images in database
Replies: 8
Views: 9042

Re: Storing images in database

I'm not aware of any current problems with loading the images module when storing images in the database while using middle tier (which is actually what we recommend users do when using the middle tier) other than .pdfs will not load correctly. I'll submit a bug ticket and see if we can duplicate th...
by jsalmon
Wed Dec 10, 2014 7:30 am
Forum: Developers
Topic: Connecting application
Replies: 17
Views: 19093

Re: Connecting application

1. The Open Dental database is hosted at dentist's server or Open Dental has centralised location for database? 2. Does Open Dental has some web service so that outsiders can interact with dentist's database? 3. If yes, then by default this service is enabled for all dentist? 4. Can we insert data ...
by jsalmon
Wed Dec 10, 2014 7:14 am
Forum: Developers
Topic: Connecting application
Replies: 17
Views: 19093

Re: Connecting application

If they want the middle tier (typical small offices do not use the middle tier) then yes they would run the web service side by side with yours. Once one web service is running on a web server it is extremely easy to add additional services. There are probably other options but I wouldn't recommend ...
by jsalmon
Wed Dec 10, 2014 7:11 am
Forum: Main Forum
Topic: Electronic Rx
Replies: 2
Views: 5430

Re: Electronic Rx

Request #3000 - "Electronic Prescribing of Controlled Substances (EPCS)" is practically done and we just need to certify with our NewCrop rep. I'm not sure what the increase in price will be. I can't guarantee that bridge to this Schein product will be completed before March (assuming it is even pos...
by jsalmon
Tue Dec 09, 2014 11:42 pm
Forum: Developers
Topic: Connecting application
Replies: 17
Views: 19093

Re: Connecting application

sunnyag wrote:The OpenDentServer project is the middle tier in source code?
Correct. This page gives a good breakdown of how it works with Open Dental.
http://www.opendental.com/manual/middletier.html
by jsalmon
Tue Dec 09, 2014 12:04 pm
Forum: Developers
Topic: Connecting application
Replies: 17
Views: 19093

Re: Connecting application

This is a loaded question and I will eventually write a full response to your post as soon as I have the free time to address it. The short version is you'd have to expose their MySQL service and directly query it with a MySQL connector of sorts (php has one, etc) or create a mediator like you menti...
by jsalmon
Mon Dec 08, 2014 6:02 pm
Forum: Main Forum
Topic: Slow initial delay(Network) on workstation
Replies: 14
Views: 22130

Re: Slow initial delay(Network) on workstation

It's probably timing out when trying to access your Images Share on your server. This is most commonly caused by DNS conflicts. If you are using a UNC path for your images folder (e.g. \\server\OpenDentImages\) You might try using something like (\\192.168.1.1\OpenDentImages\) obviously replacing th...
by jsalmon
Wed Dec 03, 2014 12:26 pm
Forum: Main Forum
Topic: Error with home restore
Replies: 4
Views: 5253

Re: Error with home restore

The table with the duplicate key needs to be repaired. Give us a call and we can help you with it.
by jsalmon
Wed Dec 03, 2014 7:04 am
Forum: Main Forum
Topic: Lab Slips
Replies: 3
Views: 4605

Re: Lab Slips

For HIPAA reasons we don't try and help you send your labs via unsecured email. You're probably asking for feature request #428. We have just finished implementing secure email for v14.4 and are in the process of testing it.
by jsalmon
Wed Nov 26, 2014 8:06 am
Forum: Main Forum
Topic: Reprint Credit Card Receipts for PayConnect
Replies: 3
Views: 5025

Re: Reprint Credit Card Receipts for PayConnect

Not currently. It would be a feature request to build it into Open Dental (assuming it is possible to get the information from DentalXChange). Maybe you can log into your pay connect account in order view / print the transaction from the history in there?
by jsalmon
Mon Nov 24, 2014 4:07 pm
Forum: Advanced Topics
Topic: Which .tmp files are safe to delete?
Replies: 2
Views: 4658

Re: Which .tmp files are safe to delete?

That is a strange coincidence that the non-temp and temp files equate to the same amount of data. Are you sure it isn't your backup software creating them and then just failing to rename / delete them when it is done? The easiest way to know is to take a look at what the .tmp files start with. If it...
by jsalmon
Fri Nov 21, 2014 8:55 am
Forum: Main Forum
Topic: Backup
Replies: 4
Views: 5321

Re: Backup

Often times it has to do with a file currently in use or with higher permissions than what permissions your user has that launched Open Dental. We often just suggest running Open Dental as an administrator and that will fix the issue 85% of the time. I sometimes like to stop sharing the OpenDentImag...
by jsalmon
Thu Nov 20, 2014 12:04 pm
Forum: Developers
Topic: Hook requests - OpenDental.FormLogOn & FormSecurity
Replies: 7
Views: 8177

Re: Hook requests - OpenDental.FormLogOn & FormSecurity

You can debug the middle tier with any OS (to my understanding). I debug it all the time using Windows 7 (and now 8 ). Just make sure to set your solution to start up multiple projects at once. Then the settings in the OpenDentalServerConfig.xml file will be used located in the OpenDentalServer fold...
by jsalmon
Thu Nov 20, 2014 9:52 am
Forum: Developers
Topic: Hook requests - OpenDental.FormLogOn & FormSecurity
Replies: 7
Views: 8177

Re: Hook requests - OpenDental.FormLogOn & FormSecurity

Also, I recall reading somewhere that you do not add hooks to OpenDentBusiness, then some time later I may have read that starting 14.x this may be allowed (don't remember the x). I have no experience with ASP (except of course following the instructions to run OD as a web service), am I correct to...
by jsalmon
Wed Nov 19, 2014 12:15 pm
Forum: Developers
Topic: Preventing reverse engineering and protecting IP
Replies: 6
Views: 7490

Re: Preventing reverse engineering and protecting IP

What are your suggestions and recommendations for protecting code? For plugins, I would hands down say obfuscating your dll is the way to go. There are many free dll obfuscators but you might want to invest some money into one because they are usually only $60 - $90 and give many varieties of obfus...
by jsalmon
Thu Nov 13, 2014 3:03 pm
Forum: Developers
Topic: Timestamp on Payment or PaySplit
Replies: 7
Views: 9319

Re: Timestamp on Payment or PaySplit

As for adding this information to the tables, updating or modifying the database is very dangerous and complicated... Agreed. I would imagine, if anything, we would simply add a new date time column called something along the lines of DateTStamp thus leaving the old ones alone but adding this extra...
by jsalmon
Thu Nov 13, 2014 2:58 pm
Forum: Main Forum
Topic: Insurance
Replies: 1
Views: 3212

Re: Insurance

Would seeing the number of patients subscribed to the plan be sufficient? If so, just go to Lists > Insurance Plans and you'll see a Subs column which is how many patients are subscribed to the plan. There is a good possibility that there is a user query in our query examples page that has better in...
by jsalmon
Thu Nov 13, 2014 2:50 pm
Forum: Developers
Topic: Timestamp on Payment or PaySplit
Replies: 7
Views: 9319

Re: Timestamp on Payment or PaySplit

I can definitely ask but I wouldn't plan on this change happening any time soon mainly because this type of a change does not directly affect users but instead only improves the code "under the hood". You might be able to get a rough idea on the time based on the PaymentCreate audit log entries. How...
by jsalmon
Wed Nov 12, 2014 7:09 am
Forum: Main Forum
Topic: Images in Sheets
Replies: 5
Views: 6975

Re: Images in Sheets

That is exactly as it is intended to work. It is basically giving you a way to put the image that shows up when you hover over appointments dynamically into sheets. Pat Image section on http://www.opendental.com/manual/sheetsfields.html Image Category: Select the Images category where the images are...
by jsalmon
Tue Nov 11, 2014 5:54 pm
Forum: Main Forum
Topic: Patient Field Defs
Replies: 2
Views: 3466

Re: Patient Field Defs

They can only be destroyed if they are not in use (basically they can't be deleted). You should be able to rename them at any point in time. This is a good time to mention feature request #297 which is to hide and re-order pat field defs (hide would solve your "delete"). BTW, you actually made me la...
by jsalmon
Thu Nov 06, 2014 1:09 pm
Forum: Advanced Topics
Topic: French in Quebec
Replies: 1
Views: 4076

Re: French in Quebec

Our distributed translations were donated to us via Open Dental users who translated the software themselves. If you know anyone in Quebec that already has Open Dental translated in French and is willing to share those translations with us, we will gladly add them to our downloadable list of languag...
by jsalmon
Fri Oct 31, 2014 8:55 am
Forum: Main Forum
Topic: Feature Request System
Replies: 3
Views: 4690

Re: Feature Request System

I update it every single day but haven't been doing the "In Progress" status on requests in progress at all. I didn't know anybody was paying attention to those, I will start to do that from now on. I always assumed people were just going to our next versions page to see what is going to be in the n...
by jsalmon
Thu Oct 30, 2014 5:42 pm
Forum: Main Forum
Topic: Patient Portal & eServices
Replies: 12
Views: 11350

Re: Patient Portal & eServices

Thanks for posting your URL. I see you are not at the most recent version of 14.2 and need to update because we had a recent bug fix in 14.2.38:
"WebServiceLander.asmx web reference was pointing at an invalid URL"
by jsalmon
Thu Oct 30, 2014 11:23 am
Forum: Main Forum
Topic: Patient Portal & eServices
Replies: 12
Views: 11350

Re: Patient Portal & eServices

Alternatively, you can also get their by going to your EHR dashboard > Grant Online Access > Setup menu item in top left of the Patient Portal window for the specific patient.
by jsalmon
Thu Oct 30, 2014 11:21 am
Forum: Main Forum
Topic: Patient Portal & eServices
Replies: 12
Views: 11350

Re: Patient Portal & eServices

KevinRossen wrote:I'm using version 14.2.37.0.
For that version it's Setup > EHR > Patient Portal button in the lower left.
by jsalmon
Wed Oct 29, 2014 1:08 pm
Forum: Main Forum
Topic: multi page sheets
Replies: 6
Views: 7033

Re: multi page sheets

Great News - this update has brought us back to webforms! This may be a known issue (I know 14.3 is beta) but when printing a completed multipage sheet, it's only printing page 1, not able to get page 2 to print. Wonderful! It very well may be a known / already fixed issue. When on our beta version...
by jsalmon
Wed Oct 29, 2014 12:45 pm
Forum: Main Forum
Topic: recall/unscheduled lists, and patients with same name
Replies: 7
Views: 6857

Re: recall/unscheduled lists, and patients with same name

Correct, not the unscheduled list. That list needs a makeover pretty bad. I added a comment regarding discerning patients with the same name on the feature request #3097
by jsalmon
Wed Oct 29, 2014 8:20 am
Forum: Developers
Topic: Newbie At Building from Source - Couple Questions
Replies: 8
Views: 18862

Re: Newbie At Building from Source - Couple Questions

Keep in mind I've seen it to where the sgen.exe.config file does not exist in folders that it is required for the actual fix to occur. You might do a search for sgen.exe and make sure there is a corresponding sgen.exe.config. Then it'll probably work.
by jsalmon
Wed Oct 29, 2014 7:02 am
Forum: Main Forum
Topic: recall/unscheduled lists, and patients with same name
Replies: 7
Views: 6857

Re: recall/unscheduled lists, and patients with same name

The confirmations list, for example, does provide enough information to distinguish between patients of the same names, like their ages... The recall list can show the age much like KevinRossen mentioned. You decide what columns you see and what order they are in with the RecallList display fields:...
by jsalmon
Tue Oct 28, 2014 2:20 pm
Forum: Developers
Topic: Newbie At Building from Source - Couple Questions
Replies: 8
Views: 18862

Re: Newbie At Building from Source - Couple Questions

Your first two "issues" are because you are using Visual Studio Express (not full version) and they do not support web service projects. Open Dental will still work just fine so you can just ignore those errors or purchase Visual Studio and it will start to work. And here's the error list in the log...
by jsalmon
Tue Oct 28, 2014 9:21 am
Forum: Developers
Topic: Newbie At Building from Source - Couple Questions
Replies: 8
Views: 18862

Re: Newbie At Building from Source - Couple Questions

I don't think you have to redistribute your source code, but you cannot sell "your version" of the software unless you change a vast majority of it (you can read the GNU licence for more detail on that). If you're just going to be tinkering around with it for personal usage feel free and please do. ...
by jsalmon
Thu Oct 23, 2014 11:53 am
Forum: Developers
Topic: How does OpenDental know what patient image to show
Replies: 2
Views: 4555

Re: How does OpenDental know what patient image to show

It just displays the picture from the image category that you have flagged as the "Patient Pictures" folder.
http://opendental.com/manual/definitionguidelines.html
by jsalmon
Wed Oct 22, 2014 1:48 pm
Forum: Main Forum
Topic: multi page sheets
Replies: 6
Views: 7033

Re: multi page sheets

I just uploaded the new Web Forms framework this morning which should be able to display multi-paged sheets and will visually show URLs that take advantage of our ability to " Link Multiple Web Forms Together " http://opendental.com/manual/webforms.html That web page will be getting updated very soo...
by jsalmon
Wed Oct 22, 2014 9:15 am
Forum: Advanced Topics
Topic: CDT code license
Replies: 5
Views: 9378

Re: CDT code license

...would sending CDT codes as part of insurance claims to insurance companies be considered as distributing codes? I would say no. Keep in mind that I'm not an expert on legalities. Personally I'd be offended if I paid for something and then couldn't use it for the sole purpose of why I bought it i...
by jsalmon
Mon Oct 20, 2014 1:19 pm
Forum: Main Forum
Topic: Internal Notes in sheets
Replies: 4
Views: 5876

Re: Internal Notes in sheets

So what is the internal note on a referral slip? It's actually a generic internal note for any kind of sheet (not just for referrals). It's simply there in case you want to write down a short note specifically for that particular sheet. Why does it not show up in the chart (it would be a good idea)...
by jsalmon
Thu Oct 16, 2014 11:16 am
Forum: Main Forum
Topic: DentalXchange question
Replies: 18
Views: 34073

Re: DentalXchange question

We are currently in the design phase with DentalXChange to better automate the retrieval of ERAs.
by jsalmon
Thu Oct 16, 2014 11:11 am
Forum: Main Forum
Topic: Supply Inventory Module
Replies: 4
Views: 5871

Re: Supply Inventory Module

are there any plans to update this feature A generic answer to this generic question is there are always plans to update every feature within the software. Historically, in regards to this particular part of the program, it got overhauled in v12.4 and then we reduced the number of clicks it takes t...
by jsalmon
Wed Oct 15, 2014 7:44 am
Forum: Main Forum
Topic: Sheet Output Defaults
Replies: 4
Views: 5704

Re: Sheet Output Defaults

I shall add "printing" as a keyword to that request to help others find it easier!
by jsalmon
Wed Oct 15, 2014 7:39 am
Forum: Advanced Topics
Topic: Print Receipt
Replies: 1
Views: 3608

Re: Print Receipt

The closest thing we have at this time is an invoice. http://opendental.com/manual/invoice.html Otherwise feature request #1596 could help make that possible unless you want this in addition to typical statements then you'll need to request a way to have multiple "statement" sheets to choose from be...
by jsalmon
Tue Oct 14, 2014 12:33 pm
Forum: Main Forum
Topic: Sheet Output Defaults
Replies: 4
Views: 5704

Re: Sheet Output Defaults

Interesting, I hear this complaint a lot but no one seems to take the time to vote / comment on similar feature requests which is where we go to gauge what people want to see next. E.g. feature request #3244 "Referral letter paper copies setting." http://opendental.com/manual/featurerequests.html Gr...
by jsalmon
Mon Oct 13, 2014 9:12 am
Forum: Developers
Topic: autocodes?
Replies: 1
Views: 3722

Re: autocodes?

I'd recommend adding this as a feature request much like #1717 "Autocode conditions for age under or over. Allow setting the number."

Just thinking about going into detail to explain how to add this programmatically gives me a headache.
by jsalmon
Tue Oct 07, 2014 9:03 am
Forum: Advanced Topics
Topic: CDT code license
Replies: 5
Views: 9378

Re: CDT code license

For entering CDT codes manually in procedure list, is buying A D A CDT code book for that year sufficient for satisfying licensing needs required by A D A for usage of codes in the OD? As long as you aren't redistributing the codes to others I believe that should be more than sufficient. Think of i...
by jsalmon
Sat Oct 04, 2014 7:06 am
Forum: Main Forum
Topic: OD on a wide screen
Replies: 21
Views: 42659

Re: OD on a wide screen

CochiseCaring wrote:...Under the BBcode help section it says the picture 'must already exist on the internet'. This is a problem, since the image currently only resides on my computer...
A lot of people use photobucket or dropbox or other image sharing sites just as an FYI.
by jsalmon
Sat Oct 04, 2014 7:03 am
Forum: Advanced Topics
Topic: CDT code license
Replies: 5
Views: 9378

Re: CDT code license

My best guess is that they just buy the book with that year of codes in them and then manually enter all the information into our procedure code list section: http://www.opendental.com/manual/procedurecodes.html Or, you can sign up for support, get on a live version and push a button to automaticall...
by jsalmon
Fri Sep 26, 2014 3:32 am
Forum: Main Forum
Topic: OD on a wide screen
Replies: 21
Views: 42659

Re: OD on a wide screen

I bet it's just going to show the same screen, mainly pointing out the fact that we often waste real estate on the right hand side of main modules. This is true and we know people have been wanting us to go back through and "dock" things that comprise each window / module better but (programmaticall...
by jsalmon
Mon Sep 22, 2014 8:14 pm
Forum: Main Forum
Topic: Lost my data
Replies: 3
Views: 4233

Re: Lost my data

Hello dentalconsulting, When was the last time you upgraded your version of Open Dental? Often times an automatic backup is made when you upgrade Open Dental. You have absolutely no back ups at all? Backing up patient data is critical, as well as a requirement for HIPAA compliancy. We supply a tool ...
by jsalmon
Sat Sep 20, 2014 3:13 pm
Forum: Developers
Topic: Questions regarding claimpayment and payment tables.
Replies: 2
Views: 4210

Re: Questions regarding claimpayment and payment tables.

1. If I sum PayAmt(payment table) for a given time period will that give me everything a patient has paid? Well... in a way, yes. But be careful because their might be payments in the table the your office has entered that wasn't really made by a patient? E.g. you have a non-patient "patient" calle...
by jsalmon
Sat Sep 20, 2014 2:45 pm
Forum: Main Forum
Topic: Patient Portal Web Server
Replies: 1
Views: 2784

Re: Patient Portal Web Server

I doubt it. It would need access to the .NET framework. In theory you might be able to get it to work with some magic from something like Mono:
http://www.mono-project.com/docs/web/aspnet/
by jsalmon
Fri Sep 19, 2014 11:33 am
Forum: Main Forum
Topic: Web Service Layer
Replies: 14
Views: 12904

Re: Web Service Layer

Bug "Middle tier, changing the status of an appointment from the Appts module was causing an error." fixed and will be released with v14.1.24 and v14.2.30
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
by jsalmon
Fri Sep 19, 2014 10:37 am
Forum: Main Forum
Topic: Web Service Layer
Replies: 14
Views: 12904

Re: Web Service Layer

Thank you for the exception text and information, I see where the bug is now. I'll add it to our bug tracker as soon as I can figure out how exactly to describe what exactly is going wrong. Somehow something has set the list of plugins to null which is causing a problem when Plugins.HookAddCode() ge...
by jsalmon
Fri Sep 19, 2014 10:12 am
Forum: Advanced Topics
Topic: Program Links Parameters
Replies: 1
Views: 4025

Re: Program Links Parameters

We've had this subject brought up before by other developers. Every workaround I can think of turns into a nasty hack. I went ahead and created an entry in our proposed features list for this new parameter. We've even had customers ask for the opposite side of the fix which would be to rename the fo...
by jsalmon
Thu Sep 18, 2014 9:10 am
Forum: Main Forum
Topic: Billing & Collections 3rd Party
Replies: 6
Views: 10820

Re: Billing & Collections 3rd Party

drmaximus wrote:Does dentalxchange support ERA's
They do but you have to do a little manual dance because they do not automatically download reports for you. See the "Troubleshooting" section at the bottom of this page:
http://opendental.com/manual/claimsERA835.html
by jsalmon
Thu Sep 18, 2014 9:07 am
Forum: Developers
Topic: Cannnot tab through new patient setup
Replies: 8
Views: 10300

Re: Cannnot tab through new patient setup

:arrow: The two fields that I cannot tab to would be the Address 2 (which we use for apartment numbers) and the Title (mr. ms. dr.) which we use for statements. Works fine for me. You are probably on an older version of Open Dental. Upgrade to at least the current stable version of v14.2. Hopefully...
by jsalmon
Wed Sep 17, 2014 7:12 am
Forum: Main Forum
Topic: Billing & Collections 3rd Party
Replies: 6
Views: 10820

Re: Billing & Collections 3rd Party

It'll probably get much easier once you start using electronic EOBs if your clearinghouse supports it.
http://opendental.com/manual/claimsERA835.html
by jsalmon
Fri Sep 12, 2014 11:15 am
Forum: Main Forum
Topic: Referral of multiple procedures
Replies: 1
Views: 2723

Re: Referral of multiple procedures

There is not a way to link multiple procedures to the same referral. I think this would be a great feature request and was surprised that it wasn't already present. You should also consider adding a feature request that will group the referral entries within the Patient Information sections througho...
by jsalmon
Fri Sep 12, 2014 9:08 am
Forum: Developers
Topic: Writing audit trail
Replies: 5
Views: 7582

Re: Writing audit trail

When a plugin calls, I presume the security context is automatically inferred. But when calling from outside a plugin, I wonder if that will work (e.g. are there apis to authenticate the "user"?) Correct, plugins get lucky and don't have to worry about much. Calling the dll from the outside introdu...
by jsalmon
Thu Sep 11, 2014 10:28 am
Forum: Developers
Topic: Writing audit trail
Replies: 5
Views: 7582

Re: Writing audit trail

Are these meant to be called only by opendental "plugins" or also outside programs? They are really meant to be called by plugins. However you could in theory call them from external programs because you are right, it is simply a dll. The MakeLogEntry method resides inside the OpenDentBusiness.dll ...
by jsalmon
Wed Sep 10, 2014 2:17 pm
Forum: Developers
Topic: Writing audit trail
Replies: 5
Views: 7582

Re: Writing audit trail

I an writing an auto-confirmation code for our practice that integrates with opendental. The integration is limited. We only want to do two things. So I'm not sure how you are "integrating" so that might be helpful to know. For example, my answer if you were integrating with a plugin would simply b...
by jsalmon
Wed Sep 10, 2014 10:32 am
Forum: Developers
Topic: Adding new column to deposit slip printout
Replies: 3
Views: 4991

Re: Adding new column to deposit slip printout

jsalmon wrote:...or you could add an OutputText field...
It doesn't exist. It would be a feature request for us to create it or you could manipulate the code and create it yourself.
by jsalmon
Wed Sep 10, 2014 7:49 am
Forum: Developers
Topic: Daily Producion and Income Report Sort order
Replies: 6
Views: 16537

Re: Daily Producion and Income Report Sort order

...sorted base on the patient's appointment completion, rather then... Well, I guess you got kind of got close to what you were asking for. You actually sorted it by the last time the procedure row in the database was / is manipulated. So your results will change as soon as someone goes in and chan...
by jsalmon
Wed Sep 10, 2014 7:28 am
Forum: Developers
Topic: Adding new column to deposit slip printout
Replies: 3
Views: 4991

Re: Adding new column to deposit slip printout

It would either be a feature request for us or you could add an OutputText field for all corresponding deposit items that you wanted:
E.g. depositItem01 and you would make paymentType01, etc.

Programmatically you'll want to take a look at SheetFiller.FillFieldsForDepositSlip()
by jsalmon
Mon Sep 08, 2014 3:16 pm
Forum: Developers
Topic: Daily Producion and Income Report Sort order
Replies: 6
Views: 16537

Re: Daily Producion and Income Report Sort order

Programmatically it's very unlikely. Even if someone did in fact do something like this, we would have no way of knowing it.

If someone paid us to do something like this for them in a custom query it will be found here:
http://opendentalsoft.com:1942/ODQueryL ... yList.aspx
by jsalmon
Mon Sep 08, 2014 1:42 pm
Forum: Main Forum
Topic: Another Canadian Insurance issues
Replies: 2
Views: 3537

Re: Another Canadian Insurance issues

What? Most carriers in Canada don't accept claims with work done on the vestibular surface?! What do they expect you to do instead, submit the claim with an incorrect surface? My gut reaction to this post was to make sure that your tooth nomenclature is set to use FDI Notation. (You should double ch...
by jsalmon
Wed Sep 03, 2014 12:55 pm
Forum: Main Forum
Topic: multi page sheets
Replies: 6
Views: 7033

Re: multi page sheets

Can you allow all of the input type fields to show on every sheet type? Yes. It will have to be a feature request and it is far more complicated than you'd imagine. As is now in version 14.3, I can only choose between the "patient form" type or "medical history" type sheets formats and loose many o...
by jsalmon
Mon Sep 01, 2014 4:57 pm
Forum: Main Forum
Topic: Problems with sigplusnet.dll
Replies: 1
Views: 3787

Re: Problems with sigplusnet.dll

Make sure that .NET 3.5 is installed. I forget the other specific requirements it has off the top of my head but I remember that the .NET framework tends to solve the sigplusnet.dll exceptions. The dll we use has an explicit requirement of the 3.5 framework. Sometimes you have to uninstall them and ...
by jsalmon
Wed Aug 27, 2014 11:17 pm
Forum: Main Forum
Topic: What "feature level" of DirectX does OD use?
Replies: 3
Views: 5378

Re: What "feature level" of DirectX does OD use?

Is there even such a thing as a feature level below 9_1? http://msdn.microsoft.com/en-us/library/windows/desktop/ff476876(v=vs.85).aspx#Overview I was happy to read that Windows 8 seems to have kept its backwards compatibility: Windows 8 extends the Direct3D 11 API with Direct3D 11.1. Direct3D 11.1 ...
by jsalmon
Wed Aug 27, 2014 6:55 am
Forum: Advanced Topics
Topic: Rx fills in wrong DPS with clinics
Replies: 6
Views: 7113

Re: Rx fills in wrong DPS with clinics

No worries. There are like 50 different places to set clinics for various things it seems. Its frustrating for lots of users with only a few clinics because most of the places in the program aren't automated in regards to setting a clinic. Offices with lots of clinics would get mad at us, especially...
by jsalmon
Tue Aug 26, 2014 1:19 pm
Forum: Advanced Topics
Topic: Rx fills in wrong DPS with clinics
Replies: 6
Views: 7113

Re: Rx fills in wrong DPS with clinics

You probably don't have the clinic set correctly for the patient then?
http://opendental.com/manual/patientedit.html
(lower left of the window)
by jsalmon
Mon Aug 25, 2014 5:25 pm
Forum: Advanced Topics
Topic: Rx fills in wrong DPS with clinics
Replies: 6
Views: 7113

Re: Rx fills in wrong DPS with clinics

The only thing related to clinics in sheets would be the address (static text fields). Everything else should be tied to providers. Open up your sheet def, double click on your DPS field that you feel is not filling out correctly and let us know why sheet field type it is and what the name of the fi...
by jsalmon
Thu Aug 21, 2014 11:48 pm
Forum: Main Forum
Topic: Need help with medical ins. claim
Replies: 2
Views: 3619

Re: Need help with medical ins. claim

I'm going to be of no use at all for these types of questions. When I was helping program these code systems all I could think of to myself was "I'm so glad I'm not a doctor". This is how it all looks to me: Hungry Man ICD 9 502.00 - PB & J Sandwich 502.10 - PB & J Sandwich, Jelly Spread With Knife ...
by jsalmon
Thu Aug 21, 2014 11:28 pm
Forum: Main Forum
Topic: Relationship field
Replies: 1
Views: 2879

Re: Relationship field

It feels like forever since I looked at immunization code. And Stage 3 of EHR is just around the corner :cry: Off the top of my head, it should go like this: Patient A - son Patient B - dad Patient A is selected. You are now adding "family members" of said patient, thus wanting to indicate the relat...
by jsalmon
Thu Aug 21, 2014 11:10 pm
Forum: Main Forum
Topic: Selecting pt via email
Replies: 2
Views: 3260

Re: Selecting pt via email

Yeah you probably just need to update your version of Open Dental. I added this back in June of 2012. 8)
http://www.opendental.com/manual/patientselect.html
(The last search filter on the screenshot)
by jsalmon
Thu Aug 21, 2014 9:01 am
Forum: Main Forum
Topic: Web Service Layer
Replies: 14
Views: 12904

Re: Web Service Layer

Give us the exception text as well. Also, are you using any plugins? The middle tier doesn't work with plugins until v14.3:
Plugins now supported in Middle Tier.
http://opendental.com/manual/version14_3.html
by jsalmon
Wed Aug 20, 2014 8:01 pm
Forum: Main Forum
Topic: Web Service Layer
Replies: 14
Views: 12904

Re: Web Service Layer

The forum is a fine place to submit bug reports. Sometimes they can spawn lengthy discussions of their own so I'd recommend starting a new thread for each bug in the Developers forum. I've created a ticket for our debugging department to look into the issue you mentioned above.
by jsalmon
Tue Aug 19, 2014 8:50 am
Forum: Main Forum
Topic: progress order in charts
Replies: 5
Views: 5566

Re: progress order in charts

KevinRossen wrote:
sam-I-am wrote:...custom Chart Views is one my favorite features.
It was fun to write too :D
by jsalmon
Mon Aug 18, 2014 3:30 pm
Forum: Main Forum
Topic: Problem regarding signatures and amounts
Replies: 12
Views: 11860

Re: Problem regarding signatures and amounts

I just saw a commit go through for this issue. Looks like it will be released with v14.2.26:
Signatures were being invalidated by Middle Tier sometimes.
http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
by jsalmon
Fri Aug 15, 2014 11:39 am
Forum: Main Forum
Topic: 2nd Carrier in sheets
Replies: 2
Views: 3487

Re: 2nd Carrier in sheets

Currently [carrier2Name] is the only field supported. I just saw a feature request come through that I'm assuming was by you and that was the correct thing to do. We have to add new fields like this for users because having a user defined way to do it would be extremely complicated to write.
by jsalmon
Fri Aug 15, 2014 9:03 am
Forum: Main Forum
Topic: Yet Another Server Question
Replies: 4
Views: 5318

Re: Yet Another Server Question

This is not the opinion of Open Dental, this is just my personal opinion from my experiences with both OS: I would go with Server 2012. It's quick and light on its feet. The only frustrating part is the fact that they moved things around (yet again). Once you get used to the layout it's a relatively...
by jsalmon
Wed Aug 13, 2014 10:47 am
Forum: Main Forum
Topic: Problem regarding signatures and amounts
Replies: 12
Views: 11860

Re: Problem regarding signatures and amounts

Is there any reason ISS might interfere? When I do database queries everything seems to check out. If this is the problem are there any alternate configurations that someone can recommend? Any help or ideas will be appreciated. Very much yes. The web service has to make lots of data manipulation du...
by jsalmon
Wed Aug 13, 2014 7:04 am
Forum: Main Forum
Topic: progress order in charts
Replies: 5
Views: 5566

Re: progress order in charts

Depends on what version you are at. Most recent follows the logic in the "Order of Rows in Progress Notes" section of this page:
http://opendental.com/manual/showtabchart.html

Currently there is no way to change the ordering (except clicking on the column titles after the module has loaded).
by jsalmon
Mon Aug 11, 2014 9:18 am
Forum: Main Forum
Topic: Opendental.preference doesn't exist
Replies: 4
Views: 5003

Re: Opendental.preference doesn't exist

My best guess off the top of my head is that the restore made has an extra folder in the way. E.g.
C:\mysql\opendental\opendental\preference.*
When it HAS to be something like...
C:\mysql\opendental\preference.*
by jsalmon
Mon Aug 11, 2014 9:15 am
Forum: Main Forum
Topic: Opendental.preference doesn't exist
Replies: 4
Views: 5003

Re: Opendental.preference doesn't exist

That's not good. Could be a lot of things so calling support will be the quickest way to get up and running.
by jsalmon
Fri Aug 08, 2014 9:09 am
Forum: Main Forum
Topic: Problems regarding appointment status
Replies: 1
Views: 2779

Re: Problems regarding appointment status

Most common way to fix these issues is to run database maintenance: http://opendental.com/manual/databasemaintenance.html If that doesn't help we always recommend upgrading to the most recent stable and running database maintenance again in case the bug was already fixed. http://opendental.com/manua...
by jsalmon
Thu Aug 07, 2014 8:57 am
Forum: Main Forum
Topic: Staff ROSTER/Scheduling
Replies: 3
Views: 3888

Re: Staff ROSTER/Scheduling

Employee and provider scheduling:
http://opendental.com/manual/schedule.html
by jsalmon
Fri Aug 01, 2014 11:01 pm
Forum: Developers
Topic: Custom Button Add to Confirm List Form
Replies: 4
Views: 6018

Re: Custom Button Add to Confirm List Form

It's probably just hiding behind something on the form now that I look at a screenshot of the confirmation list window. You shouldn't use the exact location of my button add code because I just made something up. You should move it relatively next to whatever you want it to show up next to like I me...
by jsalmon
Fri Aug 01, 2014 9:07 am
Forum: Developers
Topic: Custom Button Add to Confirm List Form
Replies: 4
Views: 6018

Re: Custom Button Add to Confirm List Form

Your code looks fine from what I can see, it's probably just not getting hit if it's not getting added to the form. Do you have your plugin enabled in program links? Does a break point get hit if you put it in your plugin code and launch the confirmation list window? Now that you are inside your cus...
by jsalmon
Thu Jul 31, 2014 9:33 am
Forum: Developers
Topic: Custom Button Add to Confirm List Form
Replies: 4
Views: 6018

Re: Custom Button Add to Confirm List Form

You should use the ContrChartP class as an example to follow because it has good things like finding other controls on forms so that you can put your button next to other buttons relatively instead of hard coding some location into it. Other than that, it's very simple: The calling method from Plugi...
by jsalmon
Sat Jul 26, 2014 12:15 pm
Forum: Main Forum
Topic: Printing Daily Payments Sheet
Replies: 7
Views: 7194

Re: Printing Daily Payments Sheet

ujjwal singh wrote:...How can he do that other than using the user query options.
I thought you were asking for a way other than using something like #792.
by jsalmon
Fri Jul 25, 2014 8:57 am
Forum: Main Forum
Topic: Printing Daily Payments Sheet
Replies: 7
Views: 7194

Re: Printing Daily Payments Sheet

What are you trying to do with the report then, maybe that will help me find the solution you're looking for.
by jsalmon
Thu Jul 24, 2014 11:41 pm
Forum: Main Forum
Topic: Printing Daily Payments Sheet
Replies: 7
Views: 7194

Re: Printing Daily Payments Sheet

1) If any user does not belong to IT Background and, he wants to export the daily payment list. How can he do that other than using the user query options. We have a friendly daily payments report that should be easier than trying to use a user query. http://www.opendental.com/manual/reportdailypay...
by jsalmon
Fri Jul 11, 2014 8:52 am
Forum: Main Forum
Topic: New icon on Appointment view
Replies: 3
Views: 4155

Re: New icon on Appointment view

I don't know what the E stands for but I bet the I is for HasIns. You want to look at your appointment view setup which will tell you what you set up to show in the lower right corner of appointments:
http://opendental.com/manual/appointmentviews.html
by jsalmon
Wed Jul 09, 2014 10:10 am
Forum: Developers
Topic: Preview the Electronic Prescriptions module
Replies: 9
Views: 13180

Re: Preview the Electronic Prescriptions module

the link to the screen shots is it correct? I'm just going to make an assumption that you are referring to screenshots on this page? http://www.opendental.com/manual/electronicrxcreate.html If that is the case, then yes, to my knowledge that is the most recent screenshots of the eRx environment tha...
by jsalmon
Mon Jul 07, 2014 2:56 pm
Forum: Main Forum
Topic: unscheduled apointment list
Replies: 6
Views: 6955

Re: unscheduled apointment list

It's feature request #624
http://opendental.com/manual/featurerequests.html

Any workaround that I can think of ends up with the window closing and having to do some crazy appointment dance which I don't want to recommend.
by jsalmon
Mon Jul 07, 2014 8:50 am
Forum: Main Forum
Topic: Want to separate EFT's from insurance checks on report
Replies: 2
Views: 3772

Re: Want to separate EFT's from insurance checks on report

We had some other users complain about that so we enhanced it for version 14.3
"EFT payments separated on the Daily Payments Report. "
http://opendental.com/manual/version14_3.html
by jsalmon
Sun Jul 06, 2014 1:09 pm
Forum: Developers
Topic: Compile Errors with VS2010 & V12.3.52 in Release build
Replies: 3
Views: 7045

Re: Compile Errors with VS2010 & V12.3.52 in Release build

You could download 2012 express? :| ?did I just say that out loud? I've read about people hacking their way through 2012 solutions to connect to them in 2010. Open Dental has a lot of web service action going on so I don't know how bloody the battle would be to "down-vert" the solution to 2010. I q...
by jsalmon
Sat Jul 05, 2014 12:55 pm
Forum: Developers
Topic: Compile Errors with VS2010 & V12.3.52 in Release build
Replies: 3
Views: 7045

Re: Compile Errors with VS2010 & V12.3.52 in Release build

Error: Mixed mode assembly section on:
http://www.opendental.com/manual/sourcecode.html

The plethora of OpenDentBusiness.dll errors are because OpenDentBusiness never compiled correctly thus the other projects that are referencing it cannot find its compiled dll.
by jsalmon
Sat Jul 05, 2014 12:50 pm
Forum: Developers
Topic: Preview the Electronic Prescriptions module
Replies: 9
Views: 13180

Re: Preview the Electronic Prescriptions module

Jay wrote:can it do NON-CONTROLLED substances at present? if so, how?
I didn't help write it so I don't know the definite answer to this but I'm pretty sure it can:
http://www.opendental.com/manual/electronicrx.html
by jsalmon
Thu Jul 03, 2014 12:30 pm
Forum: Developers
Topic: Preview the Electronic Prescriptions module
Replies: 9
Views: 13180

Re: Preview the Electronic Prescriptions module

Effective March 27, 2015 it will be mandatory for New York State practitioners, excluding veterinarians, to issue electronic prescriptions for CONTROLLED and NON-CONTROLLED substances. See item 6. http://www.op.nysed.gov/prof/pharm/pharmelectrans.htm Is OD able to do this? Open Dental cannot do con...
by jsalmon
Mon Jun 30, 2014 1:50 pm
Forum: Advanced Topics
Topic: Protecting PHI on Laptops
Replies: 1
Views: 3724

Re: Protecting PHI on Laptops

We do not have such a feature built into Open Dental. We tell users to encrypt their hard drives because no one can get into Open Dental without knowing your password thus the PHI is protected in our aspect. We cannot (well... not feasibly) protect your physical MySQL database for you so we recommen...
by jsalmon
Thu Jun 26, 2014 10:57 pm
Forum: Main Forum
Topic: Open Dental Localization and Calendar
Replies: 10
Views: 15093

Re: Open Dental Localization and Calendar

I'm very shocked to see Microsoft say something like this in their msdn: Currently, the PersianCalendar class is not an optional calendar for any culture supported by the CultureInfo class and consequently cannot be a default calendar. It seems that lots of people use the PersianCalendar class to ca...
by jsalmon
Thu Jun 26, 2014 5:20 pm
Forum: Main Forum
Topic: Open Dental Localization and Calendar
Replies: 10
Views: 15093

Re: Open Dental Localization and Calendar

I'm lazy and I'm just going to leave the thread here. It absolutely started off as a thread that belongs on the main forum but took a sharp turn into advance land when the claim that Windows doesn't support the native Iranian (Jalali) calendar came into play. :shock: (mind blown) I don't have time t...
by jsalmon
Mon Jun 23, 2014 9:24 am
Forum: Advanced Topics
Topic: Open Dental 12.1 with Mono on Linux
Replies: 7
Views: 21453

Re: Open Dental 12.1 with Mono on Linux

I forgot to mention that I took a couple hours this weekend and tried to look into how hard it would be to get the 3D tooth chart working with mono. Needless to say it's going to be a pretty big pain. I ended up on this web site called Axiom that allows DirectX code in mono. Whatever I do it looks l...
by jsalmon
Fri Jun 20, 2014 10:56 am
Forum: Advanced Topics
Topic: Quebec (ACDQ) fee schedule
Replies: 8
Views: 14956

Re: Quebec (ACDQ) fee schedule

We just got the codes from the ACDQ. We'll be working on adding them to our list of available fee schedules soon:
http://opendental.com/manual/canadafeeschedules.html
by jsalmon
Thu Jun 19, 2014 9:03 am
Forum: Main Forum
Topic: Referral button
Replies: 13
Views: 12968

Re: Referral button

It is overriding features in the main binary through the DLL?????????? Jason? I guess you could put it that way. Its pretty amazing what you can do with our plugin framework: http://opendental.com/manual/plugins.html This page is where I like to hang out the most when I'm writing my plugins: http:/...
by jsalmon
Wed Jun 18, 2014 7:01 am
Forum: Main Forum
Topic: Referral button
Replies: 13
Views: 12968

Re: Referral button

Is there a list of these QKCs? - I can't find them in a search - seems like they would be useful to have. No there isn't. There just isn't enough to condone having a list of them. This thread has pretty much all that I can think of on it: http://opendentalsoft.com/forum/viewtopic.php?f=1&t=1810&p=1...
by jsalmon
Wed Jun 11, 2014 2:47 pm
Forum: Main Forum
Topic: Shortcut to Images Folder?
Replies: 5
Views: 4897

Re: Shortcut to Images Folder?

I'll see if I can't think up of an alternative solution for you but so far everything I think up can fail at one point or another and I can't stand creating scripts (or the like) where there's an unknown possibility of failure.
Sorry to keep raining on your parade btw :D
by jsalmon
Wed Jun 11, 2014 12:48 pm
Forum: Main Forum
Topic: Shortcut to Images Folder?
Replies: 5
Views: 4897

Re: Shortcut to Images Folder?

Also, that's not going to always be accurate. Lets say you misspell the patients name, oops!, or have non-alphabetical characters in their name. Now their AtoZ folder path is different than their "real name". The only way to absolutely get their path is the following: The 'ValueString' in the prefer...
by jsalmon
Sat Jun 07, 2014 7:55 pm
Forum: Developers
Topic: Hook Request - Signals
Replies: 0
Views: 3505

Hook Request - Signals

Plugins.HookAddCode(this,"FormOpenDental.ProcessSignals_end",sigList); Allen, since I need access to sigList, it can't be at the absolute "end" of the method. It has to be at the end of the try block. I don't think the name needs to be renamed because who will ever care about failed signal processi...
by jsalmon
Thu Jun 05, 2014 3:39 pm
Forum: Main Forum
Topic: Where is "Dentist Name or Practice Title" stored?
Replies: 3
Views: 4057

Re: Where is "Dentist Name or Practice Title" stored?

preference table where the PrefName column is set to 'PracticeTitle'. The actual value will be in the corresponding ValueString column.
by jsalmon
Mon Jun 02, 2014 10:21 am
Forum: Main Forum
Topic: emailing multiple patients at once
Replies: 3
Views: 5882

Re: emailing multiple patients at once

So there isn't a way that I'm aware of for sending out generic emails in bulk like newsletters and such. Our users usually only email in bulk for things like statements, recalls, confirmations, etc. This is feature request #728.
by jsalmon
Mon Jun 02, 2014 9:37 am
Forum: Main Forum
Topic: Attaching an attachment to every email
Replies: 1
Views: 2417

Re: Attaching an attachment to every email

This sounds like feature request #523: "Email templates allow attachments to be part of the template."

http://opendental.com/manual/featurerequests.html
by jsalmon
Mon Jun 02, 2014 9:31 am
Forum: Main Forum
Topic: Failed email address
Replies: 1
Views: 2394

Re: Failed email address

We fixed this in 14.2.9: "Edit email message send button was changing the email status to sent even if the email failed to send."

http://opendentalsoft.com:1942/ODBugTra ... sions.aspx
by jsalmon
Thu May 29, 2014 12:35 pm
Forum: Advanced Topics
Topic: cannot create a file when that file exist
Replies: 4
Views: 7500

Re: cannot create a file when that file exist

We haven't changed the file creation code for quite some time, have you tried running Open Dental as Administrator? You might have better luck calling us so that we can get connected to the computer and troubleshoot in detail.
by jsalmon
Wed May 28, 2014 2:10 pm
Forum: Advanced Topics
Topic: cannot create a file when that file exist
Replies: 4
Views: 7500

Re: cannot create a file when that file exist

What version of Open Dental are you using? What clearinghouse are you using?
by jsalmon
Wed May 28, 2014 10:57 am
Forum: Advanced Topics
Topic: Conversion from ver 6.4 to ver 13.2
Replies: 3
Views: 5376

Re: Conversion from ver 6.4 to ver 13.2

Upgrades are free if you're on support: http://opendental.com/order.html I highly recommend getting back on support if you aren't already because a lot has changed from v6.4 to v13+ We have "one time incident" fee(s) that are quite expensive for users not on support but these do not include software...
by jsalmon
Fri May 16, 2014 11:06 am
Forum: Main Forum
Topic: upgrade from version 6.4 to version 13
Replies: 3
Views: 4388

Re: upgrade from version 6.4 to version 13

We do things like this all day long. Give us a call and make sure to have an hour or so set aside because this takes a while to do. Also, make sure all workstations have .NET 3.5 and 4 installed.
by jsalmon
Fri May 16, 2014 9:01 am
Forum: Advanced Topics
Topic: Conversion from ver 6.4 to ver 13.2
Replies: 3
Views: 5376

Re: Conversion from ver 6.4 to ver 13.2

We do upgrades like this every day. There are several steps that need to happen in a very specific order otherwise your upgrade is going to take all day. I'd just set aside a good 3 - 4 hour block where no one will need to use Open Dental at which time you can call us up and we'll help you make the ...
by jsalmon
Thu May 15, 2014 2:08 pm
Forum: Main Forum
Topic: Appointments disappearing
Replies: 4
Views: 5226

Re: Appointments disappearing

Updating couldn't hurt in my opinion. Our audit trail keeps getting better and better so if it doesn't solve the issue simply by upgrading it will probably be much easier to look at the audit logs and see what is happening or who is manipulating your appointments. However, I did have an office blame...
by jsalmon
Thu May 15, 2014 8:48 am
Forum: Developers
Topic: How to add practice logo to Statement, Receipt, Invoice.
Replies: 9
Views: 16718

Re: How to add practice logo to Statement, Receipt, Invoice.

I think you might need to do a little more homework before altering our source code by the sounds of things.

http://msdn.microsoft.com/en-us/library ... .110).aspx
by jsalmon
Wed May 14, 2014 12:19 pm
Forum: Developers
Topic: How to add practice logo to Statement, Receipt, Invoice.
Replies: 9
Views: 16718

Re: How to add practice logo to Statement, Receipt, Invoice.

MigraDocHelper.DrawBitmap() is probably what you want to use in that particular part of the code.
by jsalmon
Wed May 14, 2014 8:08 am
Forum: Developers
Topic: How to add practice logo to Statement, Receipt, Invoice.
Replies: 9
Views: 16718

Re: How to add practice logo to Statement, Receipt, Invoice.

Ah yes, then you want to get your C# magic on in FormRpStatement.CreateDocument(). That's located in OpenDental > Forms Reports. 8)
by jsalmon
Mon May 12, 2014 9:31 pm
Forum: Main Forum
Topic: Reminder after making appointments SIX MONTHS in future
Replies: 8
Views: 7639

Re: Reminder after making appointments SIX MONTHS in future

It's got date range filters. It even has the option to only show all appointments, only recalls, or all but recalls. I'm not sure if that gets it down to "exactly" what you want, but it probably gets you darn close.
by jsalmon
Mon May 12, 2014 9:25 pm
Forum: Main Forum
Topic: email template question
Replies: 1
Views: 2602

Re: email template question

Generically: not that I'm aware of.
Certain sections: yes, like recalls and billing: http://www.opendental.com/manual/recallsetup.html http://www.opendental.com/manual/billing.html
by jsalmon
Mon May 12, 2014 9:20 pm
Forum: Main Forum
Topic: Biometric Time and attendance System for OD
Replies: 5
Views: 10598

Re: Biometric Time and attendance System for OD

I'm pretty sure I saw this on the feature request system just fyi guys. I'd like this feature at HQ. I think it'd be pretty slick to sit down at my workstation and have everything logged in and clocked in by the scan of a card / fingerprint.

If only there were more hours in the day...
by jsalmon
Mon May 12, 2014 9:17 pm
Forum: Main Forum
Topic: Setting procedure time units to zero
Replies: 2
Views: 3062

Re: Setting procedure time units to zero

You can't have procedure codes set to zero. If you had an appointment with only procedures with lengths of zero on it, it would be a total length of 0 minutes long thus you wouldn't be able to see it on the schedule... If you're curious about the logic of how procedure code times are treated when ad...
by jsalmon
Mon May 12, 2014 9:10 pm
Forum: Developers
Topic: How to add practice logo to Statement, Receipt, Invoice.
Replies: 9
Views: 16718

Re: How to add practice logo to Statement, Receipt, Invoice.

There's currently a feature request out there to move statements, receipts, and invoices to our sheets framework which would make them completely customizable for all users.
http://www.opendental.com/manual/featurerequests.html

Or are you asking how to do it programmatically?
by jsalmon
Mon May 12, 2014 2:07 pm
Forum: Main Forum
Topic: Inactive medications
Replies: 5
Views: 5632

Re: Inactive medications

Right, the patient might still be taking it today (I think this was the reasoning) so it will still be considered active until the stop date has passed. We say this in our manual: If the stop date is prior to today's date, the medication is considered inactive/discontinued. http://opendental.com/man...
by jsalmon
Fri May 09, 2014 9:48 am
Forum: Advanced Topics
Topic: Can we query the EOB?
Replies: 1
Views: 3930

Re: Can we query the EOB?

We only store it in it's raw format in the etransmessagetext table. Every time you open an 835 within Open Dental we "reprocess" the message in order to display it. This saves us from having to create a complicated db schema.
by jsalmon
Fri May 09, 2014 9:43 am
Forum: Main Forum
Topic: Appointment Book Date Display
Replies: 1
Views: 2529

Re: Appointment Book Date Display

There should be big bold letters above the calendar representing what day you are looking at. Where are you wanting the date to display on the appointment book itself?
Also, if you hover over any appointment, the bubble will show the current day.
by jsalmon
Thu May 08, 2014 11:52 am
Forum: Main Forum
Topic: OD Crashing
Replies: 2
Views: 3948

Re: OD Crashing

It means that there is a DateTime value stored within your database that C# cannot understand. Most commonly it happens when a value of "0000-00-00 00:00:00" is in the cell which is a completely valid date to MySQL but an invalid date to C#. We have fix as part of our database maintenance that conve...
by jsalmon
Wed May 07, 2014 10:01 am
Forum: Main Forum
Topic: Saving EOP
Replies: 18
Views: 19091

Re: Saving EOP

Oh wow, that's a pretty good question. I'm only familiar with how Open Dental digests and displays the results of 835s, not how to indicate to your clearinghouse to send them to us. I heard that some carriers don't support 835s yet which is kind of depressing. I'll ask around here to see if anyone k...
by jsalmon
Tue May 06, 2014 5:11 pm
Forum: Main Forum
Topic: OD email Recall issues
Replies: 15
Views: 16098

Re: OD email Recall issues

A lot of times email providers will host two different kinds of SSL (or TLS) for SMTP on different ports. Open Dental can usually talk with either, but some seem to throw a tantrum every now and again. You might Google what SSL SMTP ports are available for your email provider and try the other port ...
by jsalmon
Mon May 05, 2014 10:04 am
Forum: Main Forum
Topic: undo a delete
Replies: 2
Views: 3367

Re: undo a delete

We can help you do that. Give us a call because it's going to require running a custom query that I don't feel comfortable posting on the forums because if misused, it could wreak havoc.
by jsalmon
Mon May 05, 2014 9:58 am
Forum: Main Forum
Topic: Irritating Behavior - Default Note
Replies: 6
Views: 10002

Re: Irritating Behavior - Default Note

Correct, this was part of our v14.2.9 release: "Procedure edit notes text box was automatically scrolling to the bottom of the note upon load." http://opendentalsoft.com:1942/ODBugTracker/PreviousVersions.aspx We had people complaining that it changed from defaulting to the top of the note to the bo...
by jsalmon
Mon May 05, 2014 9:04 am
Forum: Developers
Topic: .net 4.5.1?
Replies: 2
Views: 4042

Re: .net 4.5.1?

It doesn't seem to support Windows XP. Even though XP is a deprecated OS, we still have a plethora of customers using it. Therefore, I don't see us upgrading Open Dental as a whole to 4.5.1 without a dire need.
by jsalmon
Fri May 02, 2014 12:02 am
Forum: Main Forum
Topic: Saving EOP
Replies: 18
Views: 19091

Re: Saving EOP

You can download and print them. More functionality is currently being worked on. But so far it's pretty sweet. The guy working on the project is pretty stoked about the whole ordeal. It's fun listening to him describe it all. It should make your life mucho easier. Hopefully no front desk workers lo...
by jsalmon
Thu May 01, 2014 5:09 pm
Forum: Advanced Topics
Topic: Error
Replies: 9
Views: 22515

Re: Error

In case you need detailed steps for finding Adobe plugin settings:
http://helpx.adobe.com/acrobat/using/di ... at-xi.html