Open Dental

Rickliftig

As threatened, I just installed a tablet for use in the office with Open Dental. Love it. here's the skinny: My ops would not really work well with two monitors. I have other issues with placing two monitors also. Privacy (what happens when the hygienist or asst leaves the previous chart on the scre...

Rickliftig

Jordan and all - I got this idea from a guitar website that I frequent. I'd like to see this as a sticky. I will copy it to Dental Town This is a list of significant and frequent questions about Open Dental. Many questions are asked repeatedly. Please feel free to add your own favorite threads. I ha...

Rickliftig

I've been using Emdeon for about five years with no issues. $0.24 per claim I believe. There was a thread on the forum about six months ago with the same topic.

viewtopic.php?f=1&t=2502&p=10522&hilit=claims#p10522

Rick

Rickliftig

http://www.flickr.com/photos/40082944@N06/?saved=1 Voila - after about twenty minutes of futzing, I finally resorted to use the url button and not the image button. Joe - it wasn't you, Flickr's interface is as clunky as it gets. I couldn't get the image to show either (and I re-uploaded it to my a...

Rickliftig

savvy wrote:Come on Rick, have some sensitivity......

Everytime I see an Intellident screen shot, it brings a tear to my eye.
It's been six years since I lost her, but the pain and sorrow still lingers on.
There will never be another one quite like her.

She burned me - Now my heart belongs to Jordan

Rickliftig

Just tried the new version 7.2.4.0 - the flags are much better. Anyway the "ins waiting to send box can be bolded? The colored exclamation point really doesn't show well. A filled box would also work well.

Thanks!

Rickliftig

I had posted this about a year ago - this seems like a good time to re-post. This is a screenshot from my old PM program Intellident for Windows c. 1999) - note that the background color and the color of the patient name is customizable. There is a series of flags on the side that can be clicked on ...

Rickliftig

Some thoughts: I like the circle for confirmed status. But the small rectangular box for insurance gets obscured by the border highlight when that pt is selected. The boxes are way too narrow . I'd like to see these boxes wider or have the option of circles. I'm also still pushing to have different ...

Rickliftig

Cool- sounds like the six programmers are being put to work!

Rickliftig

You could always generate a jpg of the file (there area a lot of free convertors on the internet) and use them as a single document or as a background where data fields can be superimposed. It's not as direct as entering in your document into a fully-editable sheet, but it works just fine. Also, sin...

Rickliftig

Joe and all : One direction (for my office) I am about to embark on is the use of a tablet. As you know, a lot of the PM gurus recommend two screens per op: I for one, don't have the room for this - There are light poles in the way, x-ray heads, etc. Directly over the patient are two bays of fluores...

Rickliftig

Joe - i think I'll just add: how much I enjoy this type of brain-storming. It sounds like your office has a lot of personnel coming and going. All of the flags and charts keep everyone on the same page. This has also been the case in my office. Even though it's small, I have two people splitting fro...

Rickliftig

Joe - Thanks for the thorough and informative post! And yes - you are anal <VBG>, but that makes you a great dentist (just the other end of the tube, y'know). I have found that since I am now able to properly file all of the info on a patient has made me anal, too. When I need the info or the histor...

Rickliftig

Just added an appointment definition field - interesting - a little convoluted to do without a good reason. As you develop this idea more, it is going to be more and more useful. I really like the idea of flags and color to give a visual cue to the staff. Anybody have any ideas on how they'll use it...

Rickliftig

I just started playing with this option AND the five minute increments. This will be a nice addition to the program. But I'm trying to find the usual box with "called, left message, uncalled"

Rickliftig

----------------------- W on Graphical Tooth Chart: A paint type for watch. Guardians: For Pedo offices, guardians can be assigned to children. Examples are Mother, Father, Stepmother, Stepfather, Grandmother, Grandfather, Sitter. The names of the guardians can show in the Family module and Appointm...

Rickliftig

I have had several instances where staff members have made an entry in the chart and attempted to change it by deleting it. Then of course, they try and duplicate the entry causing double billing, insurance claim, etc. How feasible would it be to be able to undelete an audit log entry? IOW, the entr...

Rickliftig

This may be all too obvious, but - are you running at gigabit speed on your network? It has been an issue here at times.

Rickliftig

I hate spam.

Rickliftig

Bill - it's likely spam. Rick

Rickliftig

fishdrzig wrote:Rick

How do you get the pics from the Pentax Optio W80 into OD? Sounds like something I would like to do, figured I'd ask

Super -easy - Import into images through the USB cable - The camera looks like a removable drive to the computer. Even easier would be a wireless SD card.

Rickliftig

Bill - I forgot what feature request it was, but I think this could be handled pretty easily if the patient name could be color coded. In this case, obviously "red". But I can see this being used for other statuses: when you're covering for another Dr. and you only see that patient once; shared pati...

Rickliftig

I'm in agreement with Jorge - keep it simple. These electronic records are far better than your paper records could ever have been. One thing I have started to do is on new patients, is take photos of the arches, smile and face - very handy. I am using a Pentax Optio W80 which cost about $175 (Leste...

Rickliftig

If I post the referred work after it is completed in the specialist office as 'exisiting other" then the procedure does not record the correct date that the procedure was completed in the specialist office and the endo on tooth #19 in your example would be listed at the top of the list in the proge...

Rickliftig

Thanks!! Ok..for another charting question... under the "enter treatment" tab in the chart..the "referred" tab...you use this AFTER? the work has been completed right?...you don't use this to track what is currently referred out right?...if you want to look up stuff outstanding in the chart you use...

Rickliftig

My office has two front desk (split duties) and several p/t hygienists. I have isolated the front desk security and the chart security. The biggest issue has not been alteration with malicious intent, but well-meaning boneheaded alterations such as: "Oh, I didn't mean to delete that, I'll just add i...

Rickliftig

So my question of the day has to do with tooth numbers which are attached to images. That's as it should be, but then the number isn't used at all. Would it be possible to list the number adjacent to the image in the image list and have it show on the chart as a procedure?

Feature request?

Rickliftig

Sure Robert - you can easily do this. 1) set up a procedure code for example, "open margin" to be N4001 2) Set the paint type to "filling light" 3) make sure treatment area is set to "surface" 4) Override the standard color by clicking on the color box and choose what ever you like. Remember that bu...

Rickliftig

Hi Robert - Welcome to Open Dental. One of the ways I handle this is by using the 'Draw' function. It's on the tabbed list at the top of the treatment plan box. So when a new (or exisiting) patient comes in with an open margin, I will scribble that area in red or magenta(using my wonderful artistic ...

Rickliftig

Savvy-0
I just saw the difference. The one link that you were able to access was https: (secure) as opposed to http:. I wonder if it's an anti-spam program or virus protection program that you have running in the background?

Rickliftig

savvy wrote:I guess I'm odd man out......
I'm logged on to Google and still get the above notice (as per 4:46pm Pacific Time)

Probably due to the USC programmer who saw your tagline.

Rickliftig

I've started posting some of my info sheets onto Google docs. Maybe there's a way to share the rdl files there. Then you can do some Youtube videos!

Rickliftig

I wonder if it's dependent on being already 'signed in'?

Rickliftig

More of my Info Sheets - More to come. #3 - You broke a tooth http://docs.google.com/document/edit?id=1OON92EyJYNRAAq9dv7YAJtQG3dyV1SkEUmWE22nCUpY&hl=en&authkey=CKCZ6lI Broken Tooth #4 - Adult Decay http://docs.google.com/document/edit?id=1lAD6aLhw_FPcabD82NT2pVkAnn_W6jTUT5hitfkzVR8&hl=en&authkey=CI...

Rickliftig

I cut and re-pasted the URL in the first post. Funny thing, I was able to get Google to give me two different addresses for the file - who knows what that's all about?

Rickliftig

hmm-- works for me. I assume you are logged into a Google account?
Anyone else try it?

Rickliftig

#2 FAQ - Crowns https://docs.google.com/document/edit?i ... y=CKfc2pAM

Rickliftig

I'm going to try to upload a few of my forms and info sheets to Google Docs. For now, you'll have to click on the link to access it. Maybe we can have some discussion on sharing our own (non-copyrighted) forms and allowing for suggestions/edits. #1 Pulpits and RCTs http://docs.google.com/document/ed...

Rickliftig

I'm starting a new thread - Uploads will be hosted on Google Docs

Rickliftig

It would be a pleasure to upload the files and develop a few new ones. Jordan, is there anyway we can set up a file section, or do you have an ideas on linking to another site like I have done with Flickr?

I'll trade info files for HudLite integration any day! Looks like a very sweet program!

Rickliftig

And I need to add - Although very good (DNS), even 99% speech recognition leads to one error in 100 words - that's often a chart note. You don't even want to consider having your staff train on DNS --- I mean, you REALLY don't want to even consider this! When you think about what we do in dentistry,...

Rickliftig

[/quote]can you use dragon naturally speaking directly with Open Dental?[/quote]

Yes - but now I only use autonotes as do my hygienists.i'll probably be putting up a video about it on youtube in the next several weeks.

Rickliftig

I had a chance to play with Easynotes Pro for a few minutes this am and it seems to be a good match for this type of added functionality. I'll keep y'all in the loop as I massage the menus and see how well the staff accepts it.

Rickliftig

Just thought I'd show you the alert on the appointment book. They're hard to miss.

Rickliftig

afeuer wrote:I was able to decipher all the fields, but you might want to upload a higher resolution picture if anyone else wants to use your list. It took two of us squinting to figure out a few of the items.

-Adam

Actually, you've just been spending too much time in front of the computer

Rickliftig

Adam - Here is my full disease list - always subject to change

Rickliftig

So do you use the diseases section for anything? Do you always type the full list of diseases under the medical urgent section? If that is the section that you always put those things it would seem that a check list would be appropriate there like the medication list and the diseases list. I've spe...

Rickliftig

On our setup, we enter in conditions like this into the "Medical Urgent" Box on the chart. The color is set to red in (I believe) Setup->Definitions->Misc Colors->Chart Module medical.

It shows brightly on the daily schedule and in the chart.

best,

Rick

Rickliftig

Oh yeah - Karen's Replicator is a must have. Also, we use Logmein all the time to access the system from home.

Rickliftig

And how much do I have to pay you for all those incredible post op and instructional forms you have integrated into OD.. I believe a large pledge for that feature (exporting/importing sheets) is in order. Actually, my forms are .jpg images of word files. That's how I can have the nice formatting, e...

Rickliftig

I agree 100% about msword - it really is a good program these days. almost as good as the DOS days!. I also use QB. My acct can easily import my data and work with it as necessary. QB needs a re-write, desperately, it's clunky, too - but it's universal. It also does payroll. I have Dropbox on all of...

Rickliftig

Ok I understand how the sheets are good, but to help out those who still maximize the merge abilities of word could you not have a way to take the letter merge generate a pdf that is stored in the patients file? Have you tried something as simple as CutePDF writer? It's a driver that looks like a p...

Rickliftig

Feature Request time! So here's what I envision for my system: A group of sheets known as Cue Sheets and accessed via button(s) from the scheduling and account pages. There would be a cue sheet for 1) a new patient 2) an emergency appointment 3) a phone entry into the commlog 4) your idea here By us...

Rickliftig

The big issue with small form factor (sff) is the onboard video card. If you are using it for open dental only or the occasional photo, no problem, but if you run a graphic intensive program (like digital xray) or a second monitor, a video card will be needed. The problem is that these video cards a...

Rickliftig

Glad to hear that my experience in CP/M is still relevant!

Rickliftig

http://www.youtube.com/watch?v=Fzk3Ued9SaQ

Rickliftig

Okay - easy enough to create an interactive pdf form, store it on the server and have the program setup button (ie. new patient) open up that form. Then it needs to be manually saved and imported into Open dental. It's not much more efficient than writing this down on paper. Now, if a sheet could be...

Rickliftig

jordansparks wrote: Every time it chimed, it broke my concentration.

Sounds like my office!

Rickliftig

I like the popup blocker! But I think it needs to go one step further. I think if the button turned red when the blocking was on, it would be more obvious. And, if you could block the popup, but keep the chime, you would be aware that a message had been received.

Rickliftig

In what sheet can the [patimage] field be used? It is 'grayed out' in everyone that I can find.

Rickliftig

We use a paper encounter form now for a new patient (WDA - the Patient Record T320TI). On it you record name. address, phone etc, but then there is branching for CC: ie) pain? broken filling? if so, where? how long? etc. I was playing with Acrobat Pro and the new patient forms. This got me thinking:...

Rickliftig

[youtube]<object style="height: 344px; width: 425px"><param name="movie" value="http://www.youtube.com/v/IGoY8e8PudE"><param name="allowFullScreen" value="true"><param name="allowScriptAccess" value="always"><embed src="http://www.youtube.com/v/IGoY8e8PudE" type="application/x-shockwave-flash" allo...

Rickliftig

The title says it all.

http://www.youtube.com/watch?v=foGjxJqZWZ4

Rickliftig

OK- Finally got one out the door. This was produced using Camtasia - incredible program. Enjoy and I'd be happy to hear your comments.

http://www.youtube.com/watch?v=IGoY8e8PudE

Rickliftig

jr Certainly good questions. I read that one of the western states just passed a ruling that charts need to be kept for thirty years! Between my Dad and myself, we had over fifty years of records to deal with. The pre-1980 ones have been shredded, and the records from 1980-2000 will be left in the d...

Rickliftig

afeuer wrote:I was in elementary school when that computer was new...

Aw heck - I knew G.V. Black and Horace Wells personally... Used to use an Abacus in the office (we had two in each op - one for the assistant an one for the patient)until they ruined it with version 1012.13

Rickliftig

I think the new way makes more sense.

Rickliftig

This morning we were compulsively scheduling out through 2011: I printed the schedule (from the scheduling module) and realized that the report could really use a heading with the year in nice bold type. Also, my front desk remarked about a month view. I know that at one point a month view had been ...

Rickliftig

David - finally got it to work (all the versions (and the stars) aligned). Looks great. Simple and clean. Thank you!

Rick

Rickliftig

Kenny - Jordan makes some excellent points. There area also a bunch of other good comments on another thread that were just posted. My point again, is make sure the staff is on your side because they can really smooth the transition.

Rickliftig

Kenny - My advice is to get comfortable with your staff and their systems and the patients. Once you settle in, you can introduce them to the concept of Open Dental. Remember, your initial goal is to start making money and paying off your loan and establishing yourself as an equal to the previous ow...

Rickliftig

Thanks for such a good audit trail, Jordan. My front desk was trying to figure out how an appointment got moved into a strange day - "Had to be the program, of course" - Nope, it was the hygienist and the front desk on 12/28/2009 from 11:37 am - 11:52 am. And I've got the proof! It also helps me fig...

Rickliftig

Jordan - that would make sense to put in the PPO fee, but you're right, it's not the expected behavior. Maybe the fee could highlight in a different color, or a pop-up could be configured to alert the office that this was the case?

Rickliftig

I use dropbox all the time for other programs, like word files and small backups - it's a great utility. However, my Open Dental database is about 70 Megabytes and the Images come to about 2 gigabytes at this time, so I think it would be inefficient at these capacities.

Rickliftig

Jordan - I noticed while working on a new sheet that there is now a text width indicator( vers 7.0.27). That's extremely handy. Can you similarly incorporate a text height indicator?

Thanks

Rick

Rickliftig

Dare I add that my presentation was MUDL'd?

Rickliftig

Jim - IMHO - one step at a time. Just because it's computerized, doesn't mean it will be easier. I'm seeing a very clear divide between those under fifty and over fifty as far as comfort level with computerized forms, etc. In my near future, I will put the SOF and HIPAA forms on a tablet, but it wil...

Rickliftig

Jim - I suggest you call up Open Dental and let them do a trial conversion on your data. That way, you can play with a database, names and procedures/treatment plans that you are familiar with. Then just play in the sandbox for several weeks until you get the hang of it.

Rickliftig

I got the video 3/4 done - and it's so boring! It sounded like a lecture on occlusion 101. I need to make it tighter... powerpoint is very limiting.

Rickliftig

And then we need a the hack for when we forget our password!

Rickliftig

see the thread "Convert word to .jpg"

I wonder if there's anyway to merge these two threads?

Rick

Rickliftig

Dave - Certainly! I'll be getting them together over the next few weeks and will see if I can find a venue for them. (they are constantly evolving)

best,

Rick

Rickliftig

And Here's a sample of the sheet on Adult Decay:

Rickliftig

Creating and formatting a document in sheet form is not very convenient. I found a utility (Office convert word txt) (http://www.officeconvert.com) that takes an MS Word file and converts it into a .jpg. This preserves formatting, fonts and color. The .jpg can be dropped into a patient letter sheet ...

Rickliftig

An old computing joke was that the Norton Utilities were not named for Peter Norton, but instead, for Ed Norton (Art Carney), the sewer worker and Ralph Kramden's (jackie Gleason) best friend on the classic show, "The Honeymooners".

Rickliftig

Thanks! I was using the wrong form.

Rickliftig

Hi Jordan - The present search box from the online help menu works well, but it can be difficult to find certain (specific) terms. For example, today I was searching on how to use the radiobutton feature of a form and it's nowhere on the index list. It is however referenced on the sheets page. (On a...

Rickliftig

Ask and ye shall receive...

Rickliftig

Maybe it's just the dentist mentality Jordan. We're all control freaks, we know the importance of always having a backup plan (ie) spare handpiece, two autoclaves, backup vacuum pump), we like gadgets (ie. a server/network switch and cabling). And nobody wants to be the first and nobody wants to be ...

Rickliftig

Interesting circumstance today. We are working through 4 quads sc/rp on a patient. By mistake, the first appt. was entered as a 4341(sc/rp) instead of 4355 (debridement). I changed the procedure code, but not the note and no entry was shown in the audit log (chart). It does however show in the audit...

Rickliftig

hmmm -- edible fields for those of us who eat, sleep and drink dentistry? (couldn't resist exploiting your typo, Dave) <G>

Rickliftig

The only bank in my area (Hartford CT) that is offering the service (AFIK) is Citizen's Bank. Here's the link: http://www.citizensbank.com/small-business/checking/ezdeposit.aspx Now that tax season is over, I may be changing, but I need to get a few more details. As Jordan had mentioned (and my acco...

Rickliftig

Working with it a little more - I notice that the computer is having a tough time keeping up with the movements of the pen. If i draw VERY slowly, I can get a smooth line

Rickliftig

Since the implementation of DirectX, I find it's a lot more difficult to sketch and draw with my graphics tablet (in Open dental).The line created is "granular" and has to be drawn more slowly. Any ideas on how to improve this? Different mode in OD maybe or am I missing a resolution adjustment avail...

Rickliftig

Check with you bank to see if they accept the deposit slip. My #%@^@! branch of Bank of America does not - (Of course, these slips are a real money maker for them.) I know one office that has installed a dedicated check scanner which sends the check images over the internet. No visit needed - I am v...

Rickliftig

Wow - lots to think about.... Fortunately, I have been too busy working on patients to do much IT thinking lately! (the barn pays for the house so build a nice barn!)

Rickliftig

Jordan - I had left Open Dental 7.0 open on my 'development computer' (running windows 7.0) and when I looked back about an hour and a half later, there were some funky directx errors. The cancel, continue box from OD was on the screen and there was an error message on the lower right (from windows ...

Rickliftig

Bill -

This is very interesting... so an offbeat question here... does it work? If I post to other sites with a linkback to my webpage, will Google pick up on that?

Rickliftig

We use pop-ups to alert us about these accounts.

I'd actually prefer a 'razzy' sound or maybe a 'klaxon horn' when these accounts were accessed.

Rickliftig

Fred - thanks so much for the detailed reply - looks great! maybe I'll chance another $150 bill.

Rickliftig

There certainly have been some weird posts on the forum Jordan. Always interesting to see when they joined and at what time they posted. Some of the spam is coming from the other side of the world (IMHO). These two came through at roughly the same time. Very weird. I can't figure out the motivation ...

Rickliftig

Jordan - Not to sound patronizing, but first, all of us would like to join in extending a big, "Thank You!" for all you have done, and are doing. Second, I think that you may be right in more ways than you know. I have a bold prediction, but I think that I'll be proven correct. I believe that electr...

Rickliftig

No more malpractice - no more DEA registration - no more licensing fees - no more hazardous waste disposal fees - the list goes on and on..... WE need a top ten list of things you won't miss about clinical dentistry! My vote: Gomer: "Hey Doc - howz it hangin', That filling you put in came out!" Doc:...

Rickliftig

I see your point here, Jordan - Adobe is the way to go - looks like you can find a copy of Acrobat 9.0 Pro in the $135 range, but I didn't see any references to purchasing licenses. Also, I'll have to check out that seller - it could be an upgrade or grey market disk.

Rickliftig

Hmmm...looks like our subtle plot worked....

Congratulations! It would be a much easier profession if we didn't have to deal with the people!

Rickliftig

Jordan - Now that forms/sheets integration (online, pdf, kiosk) is taking off, it would be fabulous if there was a way that the users could exchange/export their work for others to use and adapt. A fourth forum section could be established devoted entirely to this end. I believe it is in the request...

Rickliftig

Lindy - there is a thread on the dental town forum dealing with this exact issue - with a bunch of current responses. We use Emdeon with no problem at all. I believe that OD may have had a bug, but I'll let Jordan answer that for you.

Rickliftig

I am going to add one modification to my procedure list - I am going to also add a new category for limited exam info sheets. IOW, a patient comes in with ANUG, this procedure button is set complete (ie) N4010 - gum infection) and an info sheet prints out. Also, an entry and 'canned' narrative is ma...

Rickliftig

http://farm5.static.flickr.com/4031/4401259807_d6e8515bff_o_d.jpg So here's how I set it up. Each button is linked to an N code - ie) N4500 is perio; N4501 is decay. These buttons will be clicked at the new patient visit, the note will be entered in the progress notes and by using the automation fr...

Rickliftig

I guess I'll make it one right now.

Rickliftig

Jordan - is there any way to have the automation framework set to print any document? I have a number of word/pdfs that I could convert to Patient letters/sheets, but this would be a lot easier.

Rickliftig

Now that we have automation: I was just thinking of setting up a category of "new patient diagnosis codes" Starting out simple with items like: Excessive decay; dry mouth; tmj sx; periodontal involvement, etc. Then, when a new patient comes in, these concerns will be entered (if needed) and set comp...

Rickliftig

Nate - pretty easy, but then not. The original Acucam used a Sony printer as a video memory/capture device. The memory needed back then was the size of a pack of cards for two photos! Of course, digital cams now can store thousands of shots on an SD card, but I digress. There are many s-video --->US...

Rickliftig

Jordan - thank you for implementing the saved tooth chart feature. I just used it today on a patient where I changed several incipient lesions from decay to watch and removed the third molars.This is a great feature for documentation. I'm looking forward to the animated timeline!

Rickliftig

Fred - A few quick questions about the camera: 1) What is the greatest focal length - IOW, how far can you get back from the teeth - (two teeth, three teeth, quadrant, smile, face?) 2) How is the color? Any graininess? (I had ordered one of the 4m cameras and was really disappointed. - no focus - no...

Rickliftig

An added bonus of Directx (which I think has been mentioned before) is that the graphics now show up on a 'logmein' screen - and the screen refresh is faster.

Rickliftig

BTW- the magic number here was 7 (after the sdk was installed)

Rickliftig

Should be a simple fix. I have the files-> Printers set to a secondary printer (and selection box) - and this works fine for charts and perio. BUT, the graphical Perio chart defaults to the primary printer. No printer option box is presented either. I should mention that the chart, when printed, is ...

Rickliftig

Success! Thanks!

Even got it to work on the Dell SC1420 server running Server 2003 and a very basic graphics board. Again, it took the SDK - in this case, Format 1 worked.

Rickliftig

Go Figure...

I have four supposedly identical HP DC5100 sff computers... two work fine with OD 6.9 and Directx and two do not. I suppose it's time to D/L the 550) meg sdk?

Rickliftig

David - that just struck me funny... three reminders for a 3Ub, etc. Hopefully our office staff could figure it out!

Rickliftig

Jordan -

Procedure generates a task entry on a specified task list.

Scenario - An Emergency Exam, extraction or complex procedure when entered as complete generates a task on a follow-up list - the patients can then be called in the evening, next day, etc.

Rickliftig

Glad to hear that David - In past editions of Windows (and service packs) I had problems connecting with Home edition. Thanks for the correction.

Rick

Rickliftig

I believe that just like with XP, for any networking environment (like our office) you need to have the pro version. At home you could use... home!

Rickliftig

Roy - check out some of the e-bay tablets -especially if you are willing to go with a slightly older computer. Assume that it will get abused, dropped, maybe even stolen. Yuo can get a fine old tablet for under $500 there. I picked up an IBM Thinkpad X41 for about $250 some time ago - works great an...

Rickliftig

Goodbye Excel spreadsheet!

Rickliftig

I'm a kid in a candy shop tonight.

Just played with the terminal feature for forms - love it -

I just have to RTM about setting up a terminal now and pick up a new (used) tablet computer.

So Jordan, is this how you've kept busy when the baby has been up all night? <G>

Rickliftig

Ooohhh ----- just tried the forms in 7.0 - very slick. So Jordan, this brings up an old feature request I had that never caught fire. By definition, most of us will have a set of forms that need to be filled out on every patient - Med history, privacy, SOF along with clinical forms that may need to ...

Rickliftig

Now - any ideas on a program that will scan my image directories and create pdf thumbnails?

Rickliftig

The pdf reader is fast fast fast!

Rickliftig

Nice work Nathan - This should become a standard report for OD.

Rick

Rickliftig

Roy - You're working too hard - I think you need to develop a virtual anesthesiologist program. Interface the laptop to the iv line, the monitors, etc. Send the laptops by FedX with DIY instructions. Monitor all of the cases from a remote mountain clinic. <VBG>. Pray that you don't get a blue screen...

Rickliftig

This suggestion may be rendered moot by version 7.0 (can't wait!).

I created a signature on file sheet (consent sheet) and would like the (consent) button to appear at the top of the scheduling module for the front desk to present to the patient. Moot point?

thanks in advance.

Rick

Rickliftig

Total Disclosure about my backups - FWIW - I have a duplicate server in my basement and manually backup to it once a week - then I check to see that everything seems to work. Generally, I'll look at recent appointments that I am familiar with and make sure their data and any images imported properly...

Rickliftig

Listening to Leo LaPorte's show last weekend, he offered this advice on backing up:

3-2-1

Make at least 3 copies; They should be on at least 2 different types of media; there should be 1 different geographic location.

'Nuff said!

Rickliftig

Hi Jeff- good news, the latest version of the RAT uses a wireless dongle (or wired if you like). It can easilybe moved between rooms. Yes, this was a meeting discount, but I have found that, "once a meeting discount, always a meeting discount" - you'd have to negotiate this with your supply house re...

Rickliftig

Dental RAT arrived at 3pm. Installed starting at 5:00, charting at 5:05. very slick - extremely good fit with OD. It's expensive, but I'm already sold. Makes perio charting a breeze. Now - give me the 323 template and I'll be in general dentist heaven. Perio heaven will need the 545 template. More t...

Rickliftig

You uber-geek - you <G>

Rickliftig

I must've sent myself 7 or 8 texts today while showing everyone Open Dental's latest 'feature'! So easy!

Rickliftig

36 providers! Yikes - solution - hire an administrative assistant <VBG>!

Actually this is an interesting question - can an Excel spreadsheet be monkeyed around to generate an SQL query and place the result in the cells? That would be a good solution if it is possible.

Rickliftig

Steve - to post a screenshot, first use the print screen tool and paste the image of the screen into MSPaint. At this point, you can crop it and obliterate any identifying names (for privacy). Save that as a .jpg and upload it to Flikr (it's free - you'll have to open an account) then,in Flikr: On t...

Rickliftig

from the http://freesms.1888usa.com website: Note the Cingular/ATT address is att.net as opposed to att.com Virgin Mobile 125 characters phone#@vmobl.com Beyond GSM 160 characters phone#@txt.att.net Search Cingular ATT 160 characters phone#@txt.att.net Search Verizon 160 characters phone#@vtext.com ...

Rickliftig

Thanks Richard - great post!

Rickliftig

I doubt that it will need much of any programming in the perio mode. Open Dental is really easy to input to. What I was thinking was an 'off-label' use if you will - adapting the pedal for general charting.

Rickliftig

Just entered the feature request - "Copy previous perio probings"

Rickliftig

How feasible is it for diseases/medications to have a trigger check box? Example: patient is on coumadin - pop-up appears with "Ask the INR" number" patient is pregnant - pop-up a list of questions germane to that. joint prosthesis - reminders of current guideline pop-up - which I believe is now "pr...

Rickliftig

I'd love to tell you that it's original, but I was watching a demo for the Dental Rat and this was a feature of "the complete exam". I agree - darn good idea.

Rickliftig

Does anybody have any interest in a feature request for a button to "copy prior perio chart"? This would be used as a short-cut/time saver to enter probings and then only change the values as necessary.

Rickliftig

I was at Yankee Dental Congress this weekend and was feeling rich. I plunked down $1200 on a Dental RAT. This is a foot control device that is used to enter in perio probings. In an earlier post, i had mentioned that I was buying an inexpensive wireless keypad for the same purpose and realized that ...

Rickliftig

I second David's sentiments - Once you start using it (computer in every op), you never want to go back. Everything is in the right place and everyone is doing things in the same way. You can pull up fact sheets, print Rx's look up treatment dates, treatment plans and images. And it's not just eye c...

Rickliftig

Also - Addr Notes will show up on the appointment as will medical alerts/pre-medicate - you can set them to highlight in a different color - usually red. On yesterdays schedule, these notes showed up: "married to Charlotte M." (address note); "patient has walker and needs assistance" (med urgent); "...

Rickliftig

i believe that my database is only 50-60MB - might take a little while to get to that 4gb size. I suppose that the transition makes sense. In what ways is mysql insecure? And how much extra security (and what features) will MSsql provide? My biggest question is how much time will it take to transiti...

Rickliftig

That's a pretty funny request- After being in practice for 30 years I realize that they're all active! Some keep coming up like a bad penny - "Hey Doc, remember me?"; some are on the ten year plan - "Hey Doc, remember that filling you put in on my last visit?" We've had a couple of guys (almost alwa...

Rickliftig

Mike - Mine print on the day sheets and that is exactly where we put the notes like that. Of course if the appointment is too short, there's no room for them. They will show when moused over. For really important items (like check lateral border of tongue), I generate a pop-up.

Rickliftig

It's a lot cleaner to enter the amount of the check as an adjustment. This creates a separate entry. I'm not 100% sure what it does for the account aging, but it should stay as before because it's NOT entered as a payment.

Rickliftig

That happened to me also. I found that by formatting the flashdrive with a quick format, the problem was solved. OD was not seeing that the flash drive had enough free space - as you may know, windows doesn't really erase files, it hides them until you 'really' erase them. It was annoying to do it e...

Rickliftig

BTW - did you uninstall mysql also? Now that I think of it, I had to manually set mysql to run in computer services (right click on my computer) or in settings - administrative services -> services and check if the MYSQL service is running or stopped. Better yet, plan a time to call support - you'll...

Rickliftig

Hi - Richelle at Open Dental Support walked me through this. You may want to giver support a call. BUT - here's how it worked on my Windows 7 Pro system. 1) Install the trial version software found on the website, but when you click to run it, right click - "run as an administrator". Then just click...

Rickliftig

I've experienced the same problem here. It can be very difficult to figure out what is current at times.

Rickliftig

Maybe we need a paradigm shift in our thinking.

How about a mission statement?

Rickliftig

What features are you thinking about?

Rickliftig

FWIW - my test machine is running windows 7. vers 6.9.7 running fine

Rickliftig

And it is working in 6.9.7 as promised!

Rickliftig

Jordan -

I, for one, would definitely consider a subscription to that sort of backup option

Rickliftig

6.9.6 - not working again

Rickliftig

Hi all- If you were ever looking for ideas for consent forms, patient letters, etc. , check out Dr. Randy Otterholt's Website http://www.drotterholt.com/dentists.html . he provides all of this info as a service to the dental community - essentially open source forms! There are also a fair number of ...

Rickliftig

Glad to say that' it's working in 6.9.5

Rickliftig

Just thought of another idea -
Verbal Script Generation/automation

Scenario:

Patient calls: "I have a toothache". The front desk activates a trigger and a list of interview questions pops up to guide the front desk(and will of course get entered in the comm log or chart)

Rickliftig

Yesterday, I was trying to track down a letter that had been written concerning a patient. I did finally find it entered in the Commlog after about 5 or ten minutes. The reason that I overlooked it was, it was listed on one line - type:sheet note:letter. Wouldn't it be better to have the 'internal n...

Rickliftig

BTW- in case it isn't obvious - the automation system is very cool - lots of potential here.

Rickliftig

One thought I had before hitting the sack was a rudimentary branching system. ie) Broken appointment trigger would give you the option of several letters to print depending on the circumstances. - I like the idea of fully populating the behavior. This would be yet another argument for making sheets ...

Rickliftig

In the latest release (6.9.4), automation is working 'jes fine! So far, I am thinking of: 1) Post-op instructions to be printed when a procedure is set complete (like extraction) 2) New Patient forms being generated 3) The broken appointment letter generator Does any one have any other ideas? I am w...

Rickliftig

Went from 6.9.2 to 6.9.3 and now directx is no longer working. No errors generated however, just simple tooth chart shows.

Rickliftig

When entering "edit automation" info, unhandled exception errors are generated when entering "Sheet Def" "Unknown column 'SheetDefNum' in 'field list' ========================================================================================================================= ************** Exception Te...

Rickliftig

http://www.microsoft.com/downloads/deta ... 6652cd92a3

This should be it: Direct X end user runtime

Rickliftig

I downloaded from Microsoft and teh file is dxwebsetup.exe - 293 K

Rickliftig

Of course, it really helped when I installed the run-time version of DirectX.... Doh!

Never mind the previous posts- looks great, works great - very fast re-fresh.

Rickliftig

Also, I am getting a fair number of Unhandled exception errors: Tooth ID not valid
"Continue" hangs the program (just the chart part)

Rickliftig

Using - Direct x -Missing teeth and graphics for implants, crowns and endo are not showing. On the surface of the tooth is the traditional circle with five surfaces as seen in teh simple tooth chart. Draw lines do remain however. No problem enlarging the screen. The missing info is available in Open...

Rickliftig

Happy Holidays to all of the support staff at Open Dental! And the same to you Jordan, your growing family and all of the Open Dental users on the web. It's been a great first year in my office with Open Dental and I am loving all of the tweaks and improvements that keep coming down the pipeline. An...

Rickliftig

Feature Request # 51

Rickliftig

We've had that happen here too. Great way to improve the bottom line on paper <G>.

Rickliftig

Now that OD has the option to shut down all workstations, is there a way to invoke that command with a script so that there can be a timed shut down ie) at 5:30 each day?

Rickliftig

I think I used Word 2007 to put it togther. The call outs, arrows and text boxes are in the program.

Rickliftig

Alex - good points - thanks!

Rickliftig

I was about to send a treatment plan in the mail and was thinking that it could be confusing to the average patient. So, being a good dentist, I decided to confuse them a little more! Anyone have any ideas on how I can improve the guide? One thing that I have been doing (and it has been very effecti...

Rickliftig

No - I'll have to try o\it. I believe it has a TWAIN interface and so it should work. I'll try it this coming week.

Rickliftig

Reply to my repl. As a scanner, the Scansnap S510 is incredible, It is compact though, and not a flatbed. It chokes on very thick documents/paper which is rarely a problem. But I love this thing - high speed and very reliable. Any documents that come in are scanned into the chart and the original is...

Rickliftig

Jorge - I have two in the office - the fron desk is using a Brother MFC-7550 which has been very reliable. It's mainly used for printing, copying and faxing. Most of my scanning has been done with a Fujitsu Scansnap which is not TWAIN compliant, but will scan straight to PDF or jpg. I would love to ...

Rickliftig

On the task list: I've noted that when the orange check box is has been checked once, it turns grey and then when clicked again, the task disappears. Is this intended?

IOW, is it intended to just flick on and off like a light switch or to delete the note/task?

Rickliftig

Just as important - it's on the first page.

Rickliftig

IMHO - Stability of the core program and feature incorporation is what it is all about. I do not want Jordan and his staff to be side-tracked by OS compatibility issues when my main concern is my data and my ease of use. OD is stable as "all get out" and I like it that way. Plus, like it or hate it,...

Rickliftig

Most important, Alex - is how comfortable are you that your data is 100% and that your staff is trained? I transitioned from a primarily account based program (Intellident) and ran the two systems in parallel for six months. During this time, I would spend about a half hour each night inputting char...

Rickliftig

Continuing this thread on automating - we already have the availability of a questionnaire to be used for new patients. Unfortunately, the button to activate it is in the weirdest place - on the lower right of the account screen. I came up with a nice screening form or two for new patient calls, but...

Rickliftig

Other places where customers will want automation: Check in Check out Payment posted (By specific payment type: IP, mailed check, etc) Procedure code completed Further, system should be customizable to allow definition of the specific action that will occur as a result of the action: For example: O...

Rickliftig

New pt at checkout ___financial agreement done, __referal in computer, ___thank you sent to referral ___follow up thank you call to pt completed ___ existing pts coming in for a large case __ models ready/wax up, ____custom tray ready, ___temp matrix ready, ___$ squared away, ____ins verified someh...

Rickliftig

For this situation, the only possible place I see where this could be triggered is when procedures are marked complete. There would have to be an option (ie as each procedure is set-up) like a check-off box, in the procedure list (setup)window that triggered events when that procedure was marked com...

Rickliftig

I have avoided having wifi in the office. I am not worried about a patient hacking the system, but instead, I worry that someone in the neighborhood with a high gain antenna would love the challenge (and have all the time in the world) to gain access. I think the idea of a second router is a good on...

Rickliftig

Alex-

I agree... there is not really an easy way to post screenshots of every option that I have set up. It would take dozens of screenshots.One of the feature request that I submitted was the ability to import/export autonotes so that the community could share their frameworks

Rickliftig

Thanks!

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