Open Dental

Rickliftig

I have mentioned this issue in the past and it happened several times this week - both to myself and my hygienist. There are times where it will appear that a duplicate appointment is present and the wrong procedure is deleted (from the chart module). Of course, it is still visible in the audit log,...

Rickliftig

At CES, an app that runs Windows 7 on an Ipad was introduced. Named 'Onlive' - This might get very interesting.

Rickliftig

afeuer wrote:Yeah, that's a big one. We get zero payments on primarys all the time

That's why I love dentistry . . .

Rickliftig

Arun - have your wife review the Dentaltown Forums for Eaglesoft and Open Dental (especially the comments of recent Eaglesoft users who have converted to Open Dental) Then - bite the bullet and have the Open Dental Staff do a trial install for you (they'll connect through your internet) so that you ...

Rickliftig

Hi Janet - Welcome to our forum. The workaround is very straight forward. Add a letter to the 1120 code (ie: 1120a and 1120b). Then you can customize each code, right on down to the description. So, 1120a could read Prophylaxis - child (under 5) and 1120b could read Prophylaxis - child (over 5). The...

Rickliftig

Simpler than you imagine - Access the OpenDentalImages folder on your server and run setup.exe.

Rickliftig

I'll add that that has been an issue in my office also. I have several part-timers at the FD and need to better train whoever is deficient, but many times can only guess who was at fault.

Rickliftig

I have a workaround for this problem but wonder if anyone else has thoughts. My best example is - D0140 - Limited exam. If set up the procedure code as a tooth, you cannot enter it as the 00 code which denotes whole mouth; of course if you set up the procedure code as a whole mouth, you cannot enter...

Rickliftig

Top of the list, there are three pulldown boxes. =========== So here is why I needed the query (I forget the exact number): We recently lost our power for seven days (at home, at the office and in the region - everyone was SOL)... we also lost phone - both landline and cell. In the future, I will ha...

Rickliftig

Stupid me - I never noticed the Boolean Sorting boxes at the top of the list.

Rickliftig

I am amazed at the number and types of query examples that exist for OD. Could they be sorted in a better way or listed as summaries? Searching through them is a bear.

Rickliftig

And from a patient "management" / practice management perspective: If you keep a roll of quarters at the front desk - for that rare occasion when a patient that just "needs to vent about something" comes in an says you sent them a text, simply smile and say that you are happy they got the message, ...

Rickliftig

It was a real wake up call for all of us. Fortunately, even with temps in the 20's, the house stayed about 50. But the town shelter was filled through the day and night. The cell phone service was flaky and overloaded. Cable services were offline because branches had fallen on the lines. I placed a ...

Rickliftig

Jordan - as you look to re-vamp the Broken Appointment handling, I would like you to consider an enhancement to the "Send to Unscheduled" button. In particular, I would love to have it categorized at that moment. IOW -> send to unscheduled (with a drop down or separate list for each) because: Patien...

Rickliftig

We had the bad fortune (along with the majority of our metro area to lose power for seven + days. I realized that it would be good practice to have printed copies of several of our records (we lost phone (cable and POTS) and internet too -everywhere in the Central CT area). In particular, I'd like t...

Rickliftig

I disabled that (the mouse driver) this morning and will let you know.

Rickliftig

Ryan - mine are XP machines. I found that this happened when I clicked the cancel button. If I wait for the program to log off - no problem. I wonder if it's a conflict with one of the HP keyboard utilities (these boxes are about six years old)

Rickliftig

New behavior that was not present in 11.1.5: When timing out a user, a pop-up screen notes that the user will be logged off. When clicking cancel, or trying to close the window, the mouse arrow disappears. There is a flicker of the Open Dental window, almost like it was looping the action. Closing t...

Rickliftig

Glad to hear your experience, Jay. Last week I spoke with Dexis -$17,500 for one sensor! Plus $1500/yr maintenance! I believe that I could purchase 2 or 3 XDR plus Apteryx at that price point. I think I will be going with XDR/Apteryx - although, how is the XDR software?

Rickliftig

Rob -

I duplicate my lab info in the CTRL-SHIFT-C Phone Directory.... no access issues, but it takes two steps to enter the info (initially)

Rick

Rickliftig

Lee - the administrator has access to the Setup-> security menu and in there is the capability to lock out changes after a certain date. This would be a good idea not only for notes, but also for financial reasons (to deter embezzlement). And regardless, under the chart view options is a box that sa...

Rickliftig

Jay - that's funny - I had to look up the reference and assumed he was a dental icon I never heard of!
Maybe we could fool them with a question about Jordin Sparks (the cute one <G>)?

Rickliftig

They're getting more brazen, too. I still think a challenge question would trip them up like, "Who is G.V. Black?"

Rickliftig

I use the pop-up note feature for this. It will show up whenever the patient's name is selected (anywhere) but it is very effective in getting your attention.

Rickliftig

Good point, David.

Rickliftig

Just started using the time clock feature . - It would work even better if the time clock "clocked out" the employee when they logged off (I have the automatic logoff set for 70 minutes, so it would always be close if they forgot). Also, long ago (2009), there was a request to print out all of the t...

Rickliftig

And that's why you are the boss!!!! Although, many times, I feel like I'm Barney Miller in charge of a staff of characters.....

Rickliftig

Jay - this feature has been available in OD for ages. Right click on the appointment and select "Print Label" - voila!

Rickliftig

JR - as implied in my post - first, export your exam sheet to an .xml file (simply select it in your list of sheets and click import) - then look in the beginning of the code for the wording "ExamSheet". Then just change the phrase to "PatientForm. and import. As Jordan mentions, it may not be 100%,...

Rickliftig

Postscript - I re-discovered the reason that I had to do this. I had set up an automation trigger to show this (telephone contact) form when a new patient was appointed. The trigger will ONLY let me use an exam sheet in the automation sequence and not a form sheet.

Rickliftig

I just witnessed my front desk accidentally create multiple procedures and wanted to pass this along: She was in the "edit appointment" window and clicking on the "single click items is the window to add" - then either she double clicked, or accidentally hit the right click (at the same time) and cr...

Rickliftig

Today I realized that my "New patient telephone screening form" was developed as an Exam sheet. SO - I exported, changed the sheet type (in .XML) from "ExamSheet" to "PatientForm" then imported and it "seems" to work. So my question is - should I trust this work-around?

Thanks.

Rick

Rickliftig

When I outfitted my office about three years ago, I opted for off-lease HP Business Class computers. I bought a bunch of them (they were all $250 or less bundled with XP Pro) and in case of failures, figured I could swap out the parts as needed. Honestly, they have all been stable and consistent. Op...

Rickliftig

Jordan and staff - What is the current status on how the audit system interacts with sheets/forms? (I am using 11.0.13) I noted two situations today - New patient appt. triggered a new patient form which my front desk filled out - I could not find the user name recorded on it, although it was time a...

Rickliftig

Tiger Direct has some HP all in ones (no touchscreen) for $299 with windows 7 pre-installed.

Rickliftig

Today it's about foot and shoe spam -

Rickliftig

Rob - I guess I just have to pull the trigger on this "feature"...it sounds too good to be true! I already use GV for after hours calls.

Rickliftig

Would it be possible to have the phone number as a display field in Setup>displayfields>Chart patient Information? There have been a number of times where I have been in the chart and needed to call the patient - then have to flip back to the account info - it's no big deal, but another step.Even be...

Rickliftig

But back to your original question. Since tasks already show in the progress notes, and since you don't seem to want this information to show anywhere else, then why do you want it to go into a commlog entry? My bad! Of course! The task should be entered with the patient name parameter! Simple matt...

Rickliftig

Well it is a communication, but a clinical one. Should there be a delineation between Account/ appointment communications and clinical ones? As I see it, the front desk spoke with the patient and provided specific advice which is probably bordering on clinical... this would likely be considered part...

Rickliftig

I'm not sure if this would qualify for a feature request or not. Several times in the last few weeks, a staff member has left me a note in my task list concerning a patient - We use this routinely for call back's, etc. Could there be an option to "Send this" task to the patient's comm log? I cut and...

Rickliftig

I was working with Automation Conditions today and trying to understand their behavior. It appears that when you enter in additional conditions, they act as Boolean AND conditions. Is this correct? If so, can a modification to them be the choice of Boolean AND or OR? Also, are the conditions case sp...

Rickliftig

Robert - what's the number?

Rickliftig

will do - is there already a request?

Rickliftig

I would like to see a multi-page exam sheet format. In particular, I want to create a two page TMJ exam form. Making a page one and a page two exam form is a workaround, but it's kludgy. Also - in Setup/ Definitions/ Progress note colors, it would make sense to have an entry for exams. They need to ...

Rickliftig

When a sheet is entered into the progress notes, there is a box for "internal notes. " It would be helpfiul if these internal notes appeared in the progress notes, too. For example, I generated a letter to an insurance company today. In the progress notes, all that is visible is "Letter - Insurance"...

Rickliftig

It's a "webos" platform- so you could run it in a browser with something like Logmein ignition. Expect to see a lot of these on ebay as HP just dropped it from the product line. I think it has been out for less than a month.

Future support for the device and the WebOS operating system are doubtful.

Rickliftig

Jordan - I just saw the posting on the frontpage of the site noting the official certification. Congratulations to you and your staff! Although I will not be needing the EHR capabilities, the organization and terminology in the medical section of the chart is very clear and current. This morning, I ...

Rickliftig

I had some time this am to play with the new automation triggers. So far, I have created a telephone (Exam sheet) slip that pops up when a new pt appt is created (it gets info about the patient's status, problems, etc. A pop-up that sees "Coumadin" in the problem list and when the patient record is ...

Rickliftig

Jordan - if this is your hack, good one!

Rickliftig

Well, surprise, surprise!! Can't wait to get to 11.1!

Rickliftig

Hersheydmd wrote:
Also, if we had a copy/paste or duplicate button so that a field can be duplicated multiple times, it would save sooooooo much time.

Agree 100% - this is especially needed with checklists/boxes on forms.

Rickliftig

Jordan - When you get spammed by another software company's ad, you really need to put a challenge question into the registration!

Rickliftig

I second that!

Rickliftig

Been there and did that!

Rickliftig

I hope that your state is in better financial shape than ours. Once again, we (Connecticut) narrowly missed having a state sales tax that would apply to "cosmetic medical services." It's only a short leap until a sales tax is applied to all Medical/Dental services. My question for the group is, "Are...

Rickliftig

We just use blockouts for the day. They can be any length.

Rickliftig

What timing! It has been collecting dust - it works fine, but I never got it integrated into my office workfiow - heck - I can barely get my hygienists to record their probings! Once again - works exactly as advertised. Downside is that you need to have a screen in front of you to confirm the cursor...

Rickliftig

Ditto on the Brother Printers.

Rickliftig

I guess then, it's not a bug...but I think it should be tracked in the audit log.

Sorry to take so much time on this. Appreciate your help.

Rickliftig

Hmmm --- so if I have the box checked for edit sheets (which I do as an administrator), shouldn't there be an indication that the sheet was deleted in the audit view of the chart? I thought the audit caught every addition and deletion regardless.of security level?

Rickliftig

Thanks Jordan.

Now am I blind? where on the security list is the sheets permissions? I see: main toolbar -> sheet edit - is that it?

Rickliftig

Jordan:

I've repeated the test several times now on dummy patients.

From what I can tell, the lab slips (sheets) are not protected from deletion or tracked in the chart audit log. I have been able to delete them with no trace from the appointment module (Lab cases) button.

Rickliftig

I just updated to 7.9.9 and the problem persists. I will try to play with it during the day and see if I can provide more info.

Rickliftig

1. Server Config -Server is a Dell SC1420 - dual 80GB RAID and 2gb memory running Server 2003 _ I have a duplicate server in my basement at home that I use to backup. It was old but unused when I bought it off of ebay for under $500. -I have 5 HPDC5100 SFF workstations with Windows XP Pro -Two table...

Rickliftig

DISREGARD THIS POST - problem is not resolved I think you just found the problem - the office is on 7.8.8. I believe the sheet security was implemented after that. SO - sorry to take up your time, but I am very glad that the bug was fixed. We must be very dedicated to be spending our Sundays obsessi...

Rickliftig

Each lab has its own slip - a copy of the Open Dental Sample Sheet.

And yes - the specific lab slip sheet has disappeared from the record (ie. Mrs. Jones' crown #19)

Rickliftig

and to answer your question, I checked bot the audit log and the global audit trail and neither reflected the change.

Rickliftig

Ok - so that is a game changer. Since I am creating all of my lab slips within Open Dental and signing them, I believed they were part of the legal record. Our state requires that we retain them for five years. So naturally, I assumed that they would become part of the record.

Rickliftig

Well here's the crux of the matter - the lab slip was originally created within the chart module and appeared in the treatment list. But it was deleted from the within Appointment module. It should not have disappeared from the treatment list or audit log. In fact, ther's no evidence that it ever ex...

Rickliftig

I deleted from the "Edit Lab Case" Window. The delete button at the lower left. I accessed the window by using the 'Lab Case Button" on the appointment book screen. Then double-clicked on the lab case.

Rickliftig

Jordan - I though that was the case too. (nothing gets deleted form the audit log) So let me be more detailed in my description. A lab slip was created in the chart module, but it was not attached to any appointment. Then from the appointment book module, unattached lab slips were found. They were d...

Rickliftig

I noted that I had a lot of unattached lab cases (they should have been attached to the insert appointments) and so I started deleting them. It appears that they are also deleted form the chart. They also seem to have been removed from the audit log. Could you check this out? Thanks. PS - I have men...

Rickliftig

Robert - you've got the choir singing here! We are all avid fans of Open Dental - many of us are veterans of several decades of computer systems. It won't let you down. Should you ever need access to Open Dental's data structure, it is all available for you. Open Dental is very easy to administer on...

Rickliftig

Old Thread - new question: Is there a way to add other graphics like Joe's "W"? In particular, I would like to add Green, yellow, red blocks and a question mark (custom 20x20 would be nice, too). I use these to during treatment planning to graphically indicate the prognosis of a tooth. I understand ...

Rickliftig

Very Pretty! Oh I love hardware <G>.(Guess I shoulda gone into orthodontics)

Rickliftig

Cathy - the easiest technique would be to pull the images from the dentimages folder on the server. The folder is divided a-z and by patient. Once you are in the folder, use the windows explorer 'thumbnail' view to find what you are looking for. But, to do this, you will need access to the server an...

Rickliftig

Three systems in the office (not including the server) Not OK WIndows 7 pro sp2 Intel GMA 950 chipset Directx 11 runtime Dxdiag - says all is well This on the GD3000 medical tablet (twin head) OK Windows XP Pro sp3 Intel 82915G/GV/910GL chipset family Directx 9 developers kit HP5100 SFF workstation ...

Rickliftig

The perio chart cannot be shown in that mode (Open GL)

Rickliftig

Great points, David - I like the idea of a 'central' tracking list a lot.

Rickliftig

1. I still don't understand why anyone would want to automatically delete a planned appointment because then you could never verify that the front desk scheduled what you told them to schedule. Maybe it's time to start hiding the planned appointments as they get done instead of the suggestion I hea...

Rickliftig

Re: Lab slips and planned appointments (in the advanced forum) jordansparks wrote: Hmm. Since we always used planned appointments, that issue never came up. I guess a simple check could prevent attaching to today's appt. Rob Hersh wrote: We hardly ever use the "planned appts". I've tried on several...

Rickliftig

Update - Had a patient sign a consent form, had my asst. perio chart and showed another patient her before and afters (that were uploaded from the camera with an eye-fi card). It's working very smoothly - one bug, however - DirectX is not up and running and I did want to show that graphic perio char...

Rickliftig

Just to chime in here - that was an issue in my office and the problem was solved by assigning the lab case to the insert appointment. Before that, even when pressing the lab case button, it was being attached to the prep appointment. Maybe there is a way to error check this in a future version of O...

Rickliftig

The port and card reader attach to the bottom of the unit - works fine - will read credit cards too.

Rickliftig

Manual and other docs. http://www.twinhead.com.tw/product_detail.php?pid=20 jay re: the docking station, you might want to query the ebay seller you bought from or other over the next few weeks and I'll bet they can get you one. It's not essential, but very handy. One note, to release the laptop fro...

Rickliftig

http://www.twinhead.com.tw/product_detail.php?pid=20

Twinhead website with docs and spec

Rickliftig

It's my radio ham/electronics surplus background - I'm a finely honed scrounger...

Who needs duct tape? I have Methyl Methacrylate at my disposal!

Rickliftig

What batteries does it use? Aren't these proprietary and hard to find? if not, a second set is a great idea. Jay - it took a little time to find it. But, there are a lot of listings under Panasonic CF-H1. I found batteries at Mac Connection for $105.99 This tablet is manufactured by a Taiwan Compan...

Rickliftig

I think battery life is about three hours. They come with a docking station so it is always recharged. You can also plug a couple of more batteries into the dock so they will always be charged (hot swappable). Recovery from sleep/hibernation is very quick - i haven't timed it, but smooth enough so t...

Rickliftig

Roy - it is marketed as a ruggedized tablet for the medical market. Can be wiped down with disinfectant and has a solid-state drive. I'm not joking about it felling like a Fisher-Price "Lil' Tykes" toy - and I mean that as a compliment. So yes, you could probably drop it and it would survive. Here's...

Rickliftig

Jay wrote:Thanks to your glowing praise Rick, I just bought one of these. Have a great holiday.

Jay - I wish I could sell my dentistry as easily <G>!

(But Doc - let's just patch it for now

)

Rickliftig

rick- how fast does that come out of sleep mode/hibernate mode? I have a Fujitsu Stylistic and it works ok, but i never use the thing because its a little too slow and the wireless connectivity is spotty after sleep mode. then again it was only $250. I also really dont like that it ONLY works with ...

Rickliftig

It's a beautiful and reasonably priced app. Ipad only.

I wish they would port it to windows.I would buy it.

Rickliftig

Installed an eye-fi card in my camera - works great. I no longer have to hook up a usb cable to transfer pics.... so this will be picked up by the tablet - the patinet can hold the tablet in tehir hand and I can show them a slide show. Still on the todo list - ioc and patient education. I'll leave i...

Rickliftig

Funny thing David -

That's how mine was working until I installed Win 7 sp1 and countless updates (countless updates!!!!). I'm pretty sure that it works like you would expect now, or I've gotten into the habit of pressing button #3.

best,

Rick

Rickliftig

I don't see any reasonably priced ones as of tonight, but why don't you setup and e-bay search for medical tablet and one for itronix and see ff more are posted. They must have sold pretty well because there were several dozen available about two weeks ago.

Rickliftig

I disabled the 3G - easy enough. It's working very smoothly now - crisp and nice display. The docking station release drove me crazy for the first day. You have to press function and enter. Still trying to figure an easy way to map the three function keys - the require .dll's to work. Next step is t...

Rickliftig

Update on my Medical Tablet: The bugs are pretty much worked out. Open Dental is working fine. The screen is nice and bright. I almost have the camera up and running, but still need to set a parameter to make it capture stills (haven't figured that out). I like the handle - it feels rugged - and I l...

Rickliftig

I think the problem is having the mixed generation operating systems. This was a problem with Windows 98 v. Windows xp. I suspect that if it is all the same, there are no issues. Funny thing is you never hear about network issues from Apple users.

Rickliftig

I have always hoped that Jordan would highlight these nice folks or at least give us some photos of the team - I can't say enough how they have helped me through thick and thin.

Rickliftig

Hi Jay - the issues are ONLY between Windows 7 and my Server 2003 based network. Open Dental runs fine on Windows 7. I may just consider changing the OS on the server to Windows 7 in order to simplify my future installations.

Rickliftig

I know that you can rotate with an external pdf viewer like Adobe or Foxit. Maybe you could re-save them using one of those viewers. A lot of work unfortunately. One other thought would be to find a pdf to jpg converter (I think there are a few free ones out there) and treat as a jpg - more work aga...

Rickliftig

Roy - the medical grade GD-3000 from ebay will fit your bill - Now that I am getting the issues with Windows 7 cleared up, it looks like a winner. Again - New T1Y (twinhead type) tablet with 64gb solid state drive, two gigs memory, docking station, two batteries, barcode reader, onboard camera, rugg...

Rickliftig

SUCCESS! The final piece of the puzzle was provided by James in support. Instead of entering "localhost" in the Database Identification field, I entered the ip address of the server. Since my ip's are dynamically allocated, it will probably be a good idea to assign a static address to the server I w...

Rickliftig

Closer, but not there yet... Bill is onto the problem. Port 3306 is 'listening' on the server - hooray - that was a red herring. Windows 7 did surreptitiously turn on the Firewall and Defender - I turned these off through MSCONFIG And there was a firewall on the wireless, but even when I put the eth...

Rickliftig

And I should add - it's still not an ipad...OTOH - Do I really need to reach the next level of "Angry Birds"?

Rickliftig

It will be so great if it is that easy.

Rickliftig

Well - as a tablet - I like it - it's fast and the screen is clear. Windows 7 works much better on a tablet than did XP tablet. It has 1024x768 resolution, so OD should work fine - I'm working on that right now. I have been trying to install my "made in China" IOC, but can't find the darn setup disk...

Rickliftig

Jim - I can be a dim bulb too. What program was the password associated with> MYSQL?

Thanks,

Rick

Rickliftig

I stumped James, Clarissa and Stacy in support (sounds like a Family Feud episode for those of you in the know). But here's the issue: Running Server 2003 with AVG antivirus My workstations are all XP-Pro Just purchased a Windows 7 tablet and installed Open Dental from the server as an administrator...

Rickliftig

Rob -

The create patient automation is set under Setup-> Automation. The feature was added sometime in the last two or three months. It is activated when you make an appointment for a new patient.

Rickliftig

it's mine... good value; excellent price. Now we'll see how it works in a few weeks.

Rickliftig

Bid is in - $445 plus $18 shipping - new in box Itronix hospital grade tablet; 2gb; Windows 7; 64 gb solid state drive; 1024x768 with two batteries and docking station. There are quite a few more available from the same seller. I think this will be a much faster, brighter tablet than the Motion LE 1...

Rickliftig

Jay - I am very tempted to pull the trigger on one of these:

http://cgi.ebay.com/Itronix-Tablet-PC-M ... 45f9c60781

Rickliftig

Jay - I am wondering the same thing. Some thoughts: - I have had a motion LE1700 for about a year (bought used on ebay) but the windows xp interface is 'clunky' on a tablet, and the screen of this computer is not very bright. It works, but it's not satisfying. - The Ipad will run an incredible app, ...

Rickliftig

That's part of the system that Joe Gordon uses in his office (his upload). I gather that he has a fairly complex pedo practice that requires thorough advance planning/op setup for kids with disabilities and health issues. Here's the post describing it. http://opendentalsoft.com/forum/viewtopic.php?f...

Rickliftig

Schedule wiped out today - time to play with sheets. I have been using a paper version of this for for some time (The Dental Record WSDA). I have heavily altered the page, but it is copyrighted, so not sure how to present this. I plan to use this with the "new patient" automation trigger. The flow g...

Rickliftig

You could also create a treatment plan priority (in set-up definitions) called "referred" and this would list separately in the tx plan, but as Joe mentions, it loses its actual priority ranking when you do this.

Rickliftig

Bill - I had similar odd graphics behavior last week - appointments stuck to the mouse, bad re-draws and reversion to the 2D graphics. Pardon my ignorance here, but there were a lot of MYSQL app errors showing up in the server log. I don't know if there is any connection, but I replaced my Netgear s...

Rickliftig

One other thing to think about is purchasing multiple domains. The domain name is very influential in your search engine rankings. So in my case: west-hartford-dentist.com; drliftig.com;westhartforddentist.com;westhartforddentistry.com; hartforddental.com etc. etc are all names that I would look to ...

Rickliftig

Joe - My advice - go onto Dentaltown and in the Marketing Message Board Section, you will find a ton of posts that answer this question. In particular, pay attention to Mike Barr's posts, as he has rolled his own website and done a great job attracting new clients and good search engine rankings (ie...

Rickliftig

Chip - I'll let Jordan chime in on what the audit trail does or doesn't show, but I have seen the same thing in my office - simply - more training is needed. My front desk experiences brain fade - she is particularly subject to errant mouse clicks. Another scenario is that a call comes in and she ig...

Rickliftig

Note that the "550 x 430" that Bill suggests correlates with the English system of 5.5 x 4.3 inches. Unfortunately, our country has never adopted the metric system.

Rickliftig

jordansparks wrote:What he means is that we made the Main list alphabetical instead of by date added. Now that it's alphabetical, he can go crazy with his renaming tricks to create groupings.

I'm an Obsessive Compulsive Dentist - what can I say?

Rickliftig

We have had to customize the deposit slip because the date gets cut off when printing - for example today is printing as 03/08/201

the field name is "deposit.DateDeposit" Default width is 100.

Rickliftig

http://flic.kr/p/9oWhYW Chip - Hopefully the picture says it all - Each staff member has a mailbox; I keep the ticklers there because they are more prominent. Same with supply ordering - Everyone can see the list and click on it. Rick PS - Jordan - sorry for all the edits - danged if I can upload a...

Rickliftig

Ahhhh---At last - in version 7.7 a sorted Task List !!!!

Thank You!

Rickliftig

Just tried it... very clean.

Rickliftig

Ray - On being a wise dentist: You'll find in your dental journeys (if you haven't already), that there are hundreds of salespeople waiting to make you their best customer. A lot of our dental dollar goes to advertising of new products. The only problem is, there are very few "new" products - most a...

Rickliftig

irfan wrote:Ive looked ay the motion ones, new is too pricey.

Ebay of course!

Rickliftig

how are the tablets working out Y'know, I don't use it as often as I should. It seems that I get around to using it about once a week. And by that time, Windows has sent and update, or Adobe has sent an update or Apple has sent an update or the G-D thing is scanning for viruses - so it takes what s...

Rickliftig

I have been entering lab cases through the chart view. But this does not coordinate with the lab case (and upcoming appointment) that is set up in the appointment view. Almost like they are two separate records. Am I doing anything wrong here?

Version is 7.5.19

Rickliftig

doctorjoe - I have had two of them - the first was just like you said. At the longer focal distance, the LEDs did not output enough light for the sensor. The second camera worked pretty well, but not as well as my old acucam. It's big problem was the interface. I took apart the first camera and trie...

Rickliftig

I haven't installed 7.7 yet, but as long as you are re-working the tasklist, will there be an option to print?

Thanks

Rick

Rickliftig

Robert -

And it goes without saying - order them through someone other than Intuit and you'll save a lot of money.

We really like the deposit slip feature her - very clean and easy to trace when necessary.

Rick

Rickliftig

Box1 on the quickbooks deposit slip is for the cash portion of the deposit. What field needs to be placed in order to get that data (cash deposited) onto the sheet?

Rickliftig

Thanks - I didn't see that!

Rickliftig

Request for additional fields on the Letter Sheet A letter type sheet with insurance company information would be very helpful when writing concerning procedures, denials, etc. So the sheet would need - Insurance company info, Pt info including subscriber # - (if SS# is there a way to block out all ...

Rickliftig

I agree with Jordan's answer, but just a note that in my office, where the front desk personnel are all over the age of 50 (So am I) it is *********ing hard to get them away from their paper!

Rickliftig

Tough Question! Every employee is so different. If you have employees under the age of 40, they will catch on very quickly. If your employees have used a pm program before, they should catch on quickly. When we converted in 2008, I had the staff work with a duplicate database.Then they could work wi...

Rickliftig

When using the Merge Patients tool, just be advised that the recall dates get duplicated also - this is a minor issue, since the date is easily deleted. I'm wondering if an OD generated "reminder pop-up" immediately after the act of merging would be a good idea?

Rickliftig

Our office has the same issue. And it is an annoyance. Funny though, that at the front desk, after OD has been up and running, the wait time disappears. But when I print a statement for the first time of the day from one of the lesser used workstations it does take that 20-30 seconds. Almost like a ...

Rickliftig

Thanks.

Rickliftig

What are your thoughts on an undelete option?

Rickliftig

Hi Jordan - this scenario has happened several times in our office. By mistake, a chart entry has been deleted - of course it is present in the audit log, but cannot be undeleted while in audit mode - a catch-22. The other day, my front desk somehow deleted an entry while she was fooling with the in...

Rickliftig

Before we update to version 7.5, it would be great if many people could chime in with their experiences regarding the 'combined plans' and how smoothly or roughly that conversion went.

Thanks in Advance!

Rickliftig

One more thought on the use of auto-notes in a sheet. I used to use a program called "Dx-report". This allowed me to generate a letter to patients and build the framework with what was essentially an auto-note. So the letter would be like this: Dear (Bob), It was great meeting you the other day. We ...

Rickliftig

jrpappy wrote: In the meanwhile, would it be difficult to improve autonotes by moving the input window away from the middle of the screen (so that the main body of the note can be seen) and have the autonote scroll automatically as inputs are being made?

John - Agree 100% - that would help out a lot.

Rick

Rickliftig

Rickliftig wrote:Gene - I simply hook up my camera to the USB port and import (there is an import button) into the images module. The camera will show up under "My Computer" as an external disk drive.Couldn't be easier. I'm thinking of picking up a wireless SD card so that the camera won't even nee...

Rickliftig

jopeth3173 wrote:will it do wonders in the dental industry? will it make work easier? is it hard to configure or to study the system?

more spam - Maybe we should get in touch with "dentistry roseville"

Rickliftig

>1) How many total PCs in your office (excluding server) six >2) How are they distributed (how many front desk/business office vs. operatories vs. elsewhere - feel free to elaborator :lol: 1) front desk 2) Op1 3) Op2 4) Op3 5) Tablet 6) Back Office >3) How many docs? one >4) How many are hard wired...

Rickliftig

I'll add the following requests: the ability to add a background image, radio buttons, free form drawing and of course free-form text box and signature box. This isn't a sheet. We have exam sheets already. Autonotes is just a formal way to generate plain text. So I don't understand these requests u...

Rickliftig

"Secret, shall I tell you? Grand Master of Jedi Order am I. Won this job in a raffle I did, think you? "How did you know, how did you know, Master Yoda?" Master Yoda knows these things. His job it is."

Couldn't resist!

Rickliftig

Currently, autonotes allow point and click note generation through a series of popups. I would like to change this to be a series of boxes all on one larger scrollable form. In other words, the user would just stay on one screen without any popups. They could jump around rather than doing the optio...

Rickliftig

Same here!

Rickliftig

Just adding my two cents worth - I have a todo list in the task list. Today, I wanted to print that out and put it in my pocket, but there is no easy way.

Rickliftig

asanders wrote:Spam I presume.

I love finding out the latest about 'whiter and brighter' teeth!

Rickliftig

3 M makes these very neat privacy screens that only allow you to see the screen when directly in front of it ( i believe in a 6o degree arc). They are inexpensive on ebay and simply adhere to the sides of the screen.

Rickliftig

Jordan - Whenever I upgrade my beta (7.3 and 7.4) in order to run, there is a request (from the program) to delete the "Update Files" folder from Open Dental Images. This is not a problem, but is this an intended behavior? Should the OD install program automatically rename the folder?

Thanks,

Rick

Rickliftig

I've been wondering why my front desk will occasionally enter multiple recall procedures - for example:When I open "Edit Appointment" from the chart, there will be three D1110's and three D0120's (but only one highlighted). It just ahppened to me and it's a mouse issue. When you double click and hol...

Rickliftig

If you haven't already, check out the threads on Dentaltown about switching from Eaglesoft to Open Dental. There have been quite a few converts as of late. Switching PM systems in the office is a big deal, but very doable - especially with proper preparation.

Rickliftig

yes and no - I use ztoth - forget the procedure code - which assigns the note to the particular tooth. All of the 'No Fee' codes assign a code like N4110 to procedures like impressions, tooth notes, or clinical notes. It's a dummy procedure code that doesn't get billed, so I am not sure why it would...

Rickliftig

I had forgotten that the 'merge patients" feature had been added (It's not in the online manual afaik). But, re-discovered it this weekend and must say that it works beautifully.

It can be found under Tools->Misc Tools->Merge Patients

Rickliftig

Whoa - Phil - you are a real 'hacker'! In the traditional sense of the word!

Nice job!

Rickliftig

Update - it's not picking up the camera buttons, but I'll figure a workaround. i have it feeding into the tablet computer which I will have the patient hold. There are a number of configurable buttons on the tablet (Motion LE1700) and it should be fairly easy to set one of the up as Enter or CTRL-L ...

Rickliftig

I found a great solution for the camera on Dentaltown: This allows you to paste the picture directly into the imaging module. I purchased the inexpensive ($165+30shipping) wireless ccd camera on e-bay http://cgi.ebay.com/NEW-2M-WIRELESS-INTRAORAL-DENTAL-CAMERA-JAPAN-CCD-/180557980976?pt=LH_DefaultDo...

Rickliftig

Jordan - I see great potential for this feature, but realized it needs a few more options. In particular:

The ability to show only radiographs, only exams, or certain classes of procedures and codes.

Rickliftig

as anyone setup OD t capture images from the inexpensive ebay intraoral cams? ie (MD750a wireless?)

Rick

Rickliftig

drtech wrote:when I debugged with my database, found the index for a tooth range was 52 which is obviously out of range for 32 teeth. Not sure what needs to be done.

David - sounds like 32 adult plus 20 deciduous

Rick

Rickliftig

Just trying to figure out the best way to do this - of course I could ask my front desk - the hygiene schedule has developed a lot of holes on short notice (this has happened several times over the last month). When I look at the schedule at 9:00, suddenly I think "Holy cr**, what happened here". Ho...

Rickliftig

One more thought: Motion has great support and seems to be the industry standard because all they make are tablets.

Rickliftig

If you don't mind doing it yourself: Keep your eye on ebay for a used Motion LE 1600/1700 or Motion C5/F5 . These are fairly current models and rugged. A quick search shows that it is pretty easy to purchase these for $550 or less. I would make sure an operating system is installed and that backup d...

Rickliftig

Ok gang - check out 7.3 when you get a chance - Chart views are very easy to use and smooth. Set them up in the "Show' tab. You can use the F keys to show most any combination of items in the chart. For example - F1 - regular view F2 - films only F3 - sheets only I will be using these on a daily bas...

Rickliftig

Always fun to play with the new toys: Thanks Jordan! ====================================================== Version 7.3 is under development. The following features have been completed but not released. As more features are completed, they will be added to the list below. Chart Views: In the Chart m...

Rickliftig

That would make sense - it was a converted procedure.

Rickliftig

Hi Jordan - Situation came up today where somewhere over the past few months, I re-jiggered a chart. Long story short: an implant crown was listed as 'existing other' (I'm sure it was my change)as opposed to complete (from 2001). This resulted in a -$1000 balance. Checking back on the saved statemen...

Rickliftig

Thanks!

Rickliftig

One other thought, as I repeat this one all the time in my referral sheets - It would be great to have a pre-made element/graphic showing a basic tooth chart with checkboxes over each tooth. I have duplicated this arrangement for several referral offices.

Rickliftig

Jordan-

Two Requests as I have been working with sheets:

1) I'd like to have the patient's age as an output field in a referral sheet.
2) I'd like a default printer option for printing referral sheets (and others (ie lab forms)) to my second printer (It's color)

Thanks!

Rickliftig

Gene - I simply hook up my camera to the USB port and import (there is an import button) into the images module. The camera will show up under "My Computer" as an external disk drive.Couldn't be easier. I'm thinking of picking up a wireless SD card so that the camera won't even need to be plugged in.

Rickliftig

Joe - Here's a thought for you (I'd like to take credit but it has been mentioned on the board in the past)..... A slider bar that would show dental restorations/conditions over time.

Rickliftig

That would make two prescriptions on a single sheet of paper! One on top right and another on bottom left if you use the sheet second time. I am curious if my laser printer can pull quoter sheet in reliably -> will check it out. I think, specifying the place of a print in prescription print window ...

Rickliftig

Robert - shouldn't be much of a problem. I have a ream from Micro Format Inc. - 500 sheets at $70.00 in 8/08. The paper is perforated in quarters and each quarter has the tamper-proof instructions on the reverse side. Their websites are: http://www.highsecuritypaper.com www.4securitypaper.com www.hi...

Rickliftig

Good trick Jorge!

Rickliftig

Jordan - since you have been working with the phone panel (I assume in asterisk), do you seen any potential for adapting it to the dental practice? (Ie. caller id pops up the patient info screen)

Rickliftig

Thanks. Jordan.

Rickliftig

Not sure in what context you are referring, but...... I have a phone panel in my office. It is a 3x3 foot board with 16 interconnected punch blocks mounted on it. The 4 telephone lines (each line is one telephone number) connects to one of the blocks. Oh I know that one - even have a punch-down too...

Rickliftig

Inquiring minds want to know: What's a phone panel?

Rickliftig

Another thing to check: just like diagnosing and endo problem, try to replicate it. We had a similar problem once here that finally got traced down when it also happened to me. It turns out that the front desk had a habit of accidentally pressing the right button of the mouse at the same time while ...

Rickliftig

http://drotterholt.com/downloads.html#H ... storyForms

This doc has a wonderful site full of forms, policy manuals, pt ed sheets.

Enjoy!

Rickliftig

My front desk peppers me throughout the day with pop-up tasks/emssages. This was mitigated when Jordan included a 'blocking' feature to the task list. Then, I finally did what I should have done all along: I have the back office computer set to admin (this receives the pop-ups) and my clinical compu...

Rickliftig

Cool!

Rickliftig

Trying to autologoff Open Dental

Rickliftig

To answer my own question - It's a good one-shot program, but as far as keeping on a schedule, or repeating events, it fails. In short - don't use it.

Rickliftig

One of the feature requests that has never quite made it to the top is for automatic log-off of a user (specifically, Jessica and Tracey in my office :lol: ) I just came across this program http://www.sinvise.net/home/projects/software/shutdown-timer Shutdown Timer,. Anyone ever try it? What are the...

Rickliftig

Jay - the resolution of the photograph is only limited by the camera. In my case, 12mp. But, good focus and contrast/exposure is essential and white balance can affect the resolution. The biggest issue that I have had is sending the photo via e-mail. I have to re-size the pictures so that they are u...

Rickliftig

Jay - Re: wireless network security I'm very concerned about that. My office is in a moderately dense neighborhood and I am sure that among the neighbors, there may be at least one casual hacker. I set my router to only accept two MAC addresses - one is the tablet and one is a laptop that I sometime...

Rickliftig

I agree but the main problem is it's hard to find an All-in-one with Windows 7 Pro 32 bit and a VGA/DVI output. If it is not 'Pro' it cannot join a domain; if it's 64-bit then some hardware drivers might not work but I think XDR does so not a biggie; and without VGA or DVI it cannot output to a sec...

Rickliftig

Bill - I haven't started yet. I was going to get used to having the tablet in the op first. It's only been in a few days, but already I like it.

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