Search found 700 matches

by Hersheydmd
Mon Apr 04, 2011 3:31 pm
Forum: Main Forum
Topic: Appt view
Replies: 1
Views: 2479

Appt view

Rick,
I saw this on your Flickr page.
Can you explain all the abbreviations.
http://www.flickr.com/photos/40082944@N ... otostream/
by Hersheydmd
Fri Apr 01, 2011 5:53 pm
Forum: Main Forum
Topic: Listing Referred out procedures in the treatment plan
Replies: 7
Views: 6610

Re: Listing Referred out procedures in the treatment plan

drmaximus wrote:Thats a work around but requires a lot of entry, can I request a feature: a "show" check box for "referred out" like they have for fees under treatment plan?
Sure you can. Anyone can request anything. But you'll need to get a lot of people to vote on it to make it happen, or make a nice pledge.
by Hersheydmd
Fri Apr 01, 2011 5:00 am
Forum: Main Forum
Topic: Listing Referred out procedures in the treatment plan
Replies: 7
Views: 6610

Re: Listing Referred out procedures in the treatment plan

Is there a way to display procedures that have been marked "referred out" in the treatment plan view so when I print it out they can see what is referred out? That's not a bad idea. It would be nice to be able to do that. In the meantime a workaround is to mark those procedures as TxPlan. Give them...
by Hersheydmd
Tue Mar 29, 2011 5:21 pm
Forum: Main Forum
Topic: Invalid Signatures
Replies: 8
Views: 7220

Re: Invalid Signatures

...
by Hersheydmd
Tue Mar 29, 2011 2:57 am
Forum: Main Forum
Topic: Invalid Signatures
Replies: 8
Views: 7220

Invalid Signatures

Jordan, Every time I open and edit a previously signed progress note, I clear the signature and resign it and click OK. If I open it again I find the "invalid signature" message. 1) Why should the signature be invalid if I clear it and resign it? 2) The Chart Module window shows "Signed" it doesn't ...
by Hersheydmd
Tue Mar 29, 2011 2:42 am
Forum: Main Forum
Topic: images in the image folder
Replies: 5
Views: 6163

Re: images in the image folder

zolaforever wrote:I am currently using 6.4.19.
The scanned images moved from one folder to another while viewing (while clicking the images)
Can I know any way to prevent this happening?
Maybe you are moving your mouse up or down slightly as you click on the image title.
Try holding the mouse steadier.
by Hersheydmd
Mon Mar 28, 2011 7:06 pm
Forum: Main Forum
Topic: How to get forms to the Kiosk
Replies: 2
Views: 3435

How to get forms to the Kiosk

If you are wondering how to get a form that the patient completed at home to the KIOSK so that the patient can sign it???????
I just figured it out.
You open the form and enter a number (1, 2, 3, etc.) in the Show Order in Kiosk Box on the right side.
Hope this helps someone else.
by Hersheydmd
Mon Mar 28, 2011 6:54 pm
Forum: Main Forum
Topic: Keeping patient credit cards on file
Replies: 10
Views: 17815

Re: Keeping patient credit cards on file

The problem is storing the number in a secure encrypted password protected manner so that it can't be stolen. Quickbooks will do that for me.
by Hersheydmd
Mon Mar 28, 2011 4:16 pm
Forum: Main Forum
Topic: Keeping patient credit cards on file
Replies: 10
Views: 17815

Re: Keeping patient credit cards on file

I was just reading about security on QuickBooks Help. I decided I am only going to enter patient credit card numbers into QuickBooks, and not have patients enter them on forms that are stored in OD.
by Hersheydmd
Mon Mar 28, 2011 3:29 pm
Forum: Main Forum
Topic: Keeping patient credit cards on file
Replies: 10
Views: 17815

Keeping patient credit cards on file

Is anyone storing patient credit card numbers on file for use after insurance payment or for recurring payments? How are you storing them? Are they encrypted? I was going to have patients fill in their numbers on a form at my kiosk or online, but I came across information that this may not be safe o...
by Hersheydmd
Sun Mar 27, 2011 2:19 pm
Forum: Advanced Topics
Topic: Tracking referrals to MD
Replies: 0
Views: 2598

Tracking referrals to MD

I check every patients' blood pressure when they come in for a recare. If it is elevated I advise the patient to see a physician. I wanted a way to keep track of all patients that I refer for a medical problem. I created a procedure code N4010 "Refer MD". I enter it with status "Referred". The follo...
by Hersheydmd
Tue Mar 22, 2011 12:12 pm
Forum: Main Forum
Topic: SMS Text messages
Replies: 17
Views: 17258

Re: SMS Text messages

For patients who are habitually late, add it in the patient window so it will be there for all appointments.
If you want it just for a particular appointment (for example, you want the patient to arrive early to update all their forms) then just put it in that appt edit window.
by Hersheydmd
Mon Mar 21, 2011 8:50 pm
Forum: Advanced Topics
Topic: Auto-Dialer and SMS Text Reminder
Replies: 52
Views: 107802

Re: Working Auto-Dialer!! SMS texting

From a different thread: Jordan, if you ever start work on SMS messaging, please consider Google Voice integration. Free SMS on lots of devices including smart phones and PC desktop. I was looking into making a bridge much like the auto-dialer thing. Something like a program links button googletext....
by Hersheydmd
Sun Mar 20, 2011 1:30 pm
Forum: Main Forum
Topic: Birthday E-mails Mail Merge
Replies: 1
Views: 2629

Birthday E-mails Mail Merge

I put together some slides showing how I send birthday e-mails from OD using MS Word and Outlook mail merge. Hope someone finds it useful. Click the link to open: https://docs.google.com/viewer?a=v&pid=explorer&chrome=true&srcid=0B_0LLAUCNrVmNDhkZjM4ZDctZmY5MC00MTVlLWE1YzQtZjhlYjJjZTc0MjUz&hl=en&aut...
by Hersheydmd
Sun Mar 20, 2011 9:21 am
Forum: Main Forum
Topic: Favorite Feature Requests
Replies: 0
Views: 2543

Favorite Feature Requests

One of the extraordinary features of Open Dental is the Feature Request. If you don't check the list periodically and add your votes, they won't happen. Here are a few of my favorite feature requests. Check them out and if you would like to see these features in OD add your votes. #566 - Email Birth...
by Hersheydmd
Sun Mar 20, 2011 5:31 am
Forum: Main Forum
Topic: Customize an RX
Replies: 11
Views: 10509

Re: Customize an RX

Does OD meet the NYS requirements below? Important Notice to Practitioners and Healthcare Facilities Utilizing EMR Systems Printing Prescriptions on Official New York State Prescription Paper Section 6810(6) of the New York State Education Law requires all prescriptions to include the following info...
by Hersheydmd
Fri Mar 18, 2011 3:51 pm
Forum: Main Forum
Topic: Tab Advance to Next Field in Forms
Replies: 7
Views: 6975

Re: Tab Advance to Next Field in Forms

I'm also using it at the Kiosk, and it's a real pain-in-the-you-know-what to advance from field to field.
by Hersheydmd
Fri Mar 18, 2011 3:46 pm
Forum: Advanced Topics
Topic: Auto-Dialer and SMS Text Reminder
Replies: 52
Views: 107802

Re: Working Auto-Dialer!!

jordansparks wrote:Home phone isn't an option either. No reason.
Jordan,
Home Phone works fine. Why do you say it isn't an option?
by Hersheydmd
Fri Mar 18, 2011 3:44 pm
Forum: Main Forum
Topic: Automated Email
Replies: 1
Views: 2527

Re: Automated Email

Jay,
Vote for feature request #1718. It's a start.
by Hersheydmd
Fri Mar 18, 2011 3:41 pm
Forum: Main Forum
Topic: SMS Text messages
Replies: 17
Views: 17258

Re: SMS Text messages

Yes, this helps. Just read through the other post you referred to, and I get the whole thing. Many thanks to you and Richard and all others contributing. I have been hoping for an sms feature and full integration in OD to streamline pt communications. This will reduce no-shows and day-of cancellati...
by Hersheydmd
Tue Mar 15, 2011 7:28 pm
Forum: Main Forum
Topic: Customize an RX
Replies: 11
Views: 10509

Re: Customize an RX

Is there anyway to customize the Rx sheet so I can put the patient sex on it? My local pharmacy called and said my rx were not up New York State standards due to the lack of patient sex on the script. Under sheets I do not see a field for patient sex. Thanks! Are we allowed to print prescriptions f...
by Hersheydmd
Mon Mar 14, 2011 6:46 pm
Forum: Main Forum
Topic: SMS text messageing
Replies: 55
Views: 109263

Re: SMS text messageing

Hersheydmd- I am very interested in how you configured this and how you utilize it. Where did you set up the custom field and drop-down list? Thanks To set up a new Cell Phone Carrier patient field go to SETUP --> PATIENT FIELD DEFS --> ADD --> field name = CELL PHONE CARRIER -> field type = PICKLI...
by Hersheydmd
Mon Mar 14, 2011 6:41 pm
Forum: Main Forum
Topic: SMS Text messages
Replies: 17
Views: 17258

Re: SMS Text messages

Hersheydmd- I am very interested in how you configured this and how you utilize it. Where did you set up the custom field and drop-down list? Thanks...Joe Joe, I posted this in a different thread (http://opendentalsoft.com/forum/viewtopic.php?f=1&t=2449) So, I added a patient field (drop down) for ...
by Hersheydmd
Sun Mar 13, 2011 6:27 pm
Forum: Main Forum
Topic: Chart note:Post-op call, specialist/other DDS conversation
Replies: 5
Views: 6059

Re: Chart note:Post-op call, specialist/other DDS conversation

I do the same thing, except I set my communications with other doctors/specialists to "Existing Other Provider". I like it because it shows up in a different color (green) from my regular progress notes.
by Hersheydmd
Sun Mar 13, 2011 5:36 pm
Forum: Main Forum
Topic: SMS Text messages
Replies: 17
Views: 17258

Re: SMS Text messages

I like Twilio. Looks good. I agree it's stupid to have to enter the carrier. I don't see what the big deal is about entering the carrier. I set up a custom field and a simple drop down list of the carriers in my area. Sending SMS messages from OD e-mail is easy. It could be even easier if there was...
by Hersheydmd
Sun Mar 13, 2011 3:57 pm
Forum: Main Forum
Topic: emailing from within OD
Replies: 8
Views: 7835

Re: emailing from within OD

Ya thats how we have it now... but it would show up as "drirfankhan" ... still looks pretty unprofessional... it wont even shwo the "@gmail" or "@polarisdentalcare.com" (my polarisdentalcare.com is thru gmail apps) I'm not sure why your e-mails don't show the @gmail part of the address. Mine do. An...
by Hersheydmd
Sun Mar 13, 2011 4:55 am
Forum: Main Forum
Topic: Suggestions on how to begin???
Replies: 19
Views: 16287

Re: Suggestions on how to begin???

Thanks guys for the recommendations and support! I'll give OD a call this week to see about the trial conversion. One more question, I've wanted to go paperless for a while, with OD 7 now supporting online patient registration forms and such, what do you think about converting to OD and go paperles...
by Hersheydmd
Sat Mar 12, 2011 2:35 pm
Forum: Main Forum
Topic: emailing from within OD
Replies: 8
Views: 7835

Re: emailing from within OD

Ive set the senders email address... but in the inboxes where it would normally show a first/last name like "Irfan Khan" it doesnt, just the first part of the email address. In email clients like outlook, etc, you set what you want your name to displayed as, i dont see that option. You are correct....
by Hersheydmd
Thu Mar 10, 2011 6:20 pm
Forum: Main Forum
Topic: emailing from within OD
Replies: 8
Views: 7835

Re: emailing from within OD

irfan wrote:when you send an email, what does the senders name show up as in the recipients mailbox?
In the "Email Setup" window you set up the Sender's e-mail address.
by Hersheydmd
Thu Mar 10, 2011 5:06 pm
Forum: Main Forum
Topic: Bulk e-mails
Replies: 3
Views: 3935

Re: Bulk e-mails

I've considered it, but I'm sure there is a way to do it in-house.
There must be a way to export a list of e-mails that meet a certain criteria, and then mail merge them into Outlook or something like that. If anyone is doing this already, please share your knowledge.
by Hersheydmd
Thu Mar 10, 2011 4:53 pm
Forum: Main Forum
Topic: Invalid signatures
Replies: 3
Views: 3435

Re: Invalid signatures

jordansparks wrote:The new version locks them so that it will hopefully happen less.
Which version? 7.7 or 7.8? I just updated to 7.7.17.
by Hersheydmd
Mon Mar 07, 2011 5:34 pm
Forum: Main Forum
Topic: Invalid signatures
Replies: 3
Views: 3435

Invalid signatures

Often I will open a previously completed progress note and find "Invalid signature" in the signature box. Is there a way to produce a report that would show all invalid signatures, so they can be fixed?
by Hersheydmd
Mon Mar 07, 2011 5:01 pm
Forum: Main Forum
Topic: Bulk e-mails
Replies: 3
Views: 3935

Bulk e-mails

For the past several Mondays we've been sending out birthday e-mails for the week. We get the list from the Birthday Report and then manually send each one. Has anyone figured out a way to bulk send e-mails to all at once, personalized with their names in it? Likewise, how would you send out a mass ...
by Hersheydmd
Mon Mar 07, 2011 3:28 pm
Forum: Main Forum
Topic: Registration Form Sheet
Replies: 3
Views: 3439

Re: Registration Form Sheet

I guess I could set it up as a misc field. Is it a problem to add another birthday field? You already have ten (times 2) other insurance related fields, what's two more?
by Hersheydmd
Sun Mar 06, 2011 4:32 pm
Forum: Main Forum
Topic: Registration Form Sheet
Replies: 3
Views: 3439

Registration Form Sheet

There should be an available field for the Subscriber's birthday, for both primary and secondary insurance: ins1SubscriberBirthday ins2SubscriberBirthday Need it for those cases where the subscriber is not a patient and their information is not in OD already. In order to file insurance the subscribe...
by Hersheydmd
Thu Mar 03, 2011 8:35 am
Forum: Main Forum
Topic: version 7.6
Replies: 8
Views: 6882

Re: version 7.6

I've never seen the progress notes get cut off (ver:7.6.18)
by Hersheydmd
Wed Mar 02, 2011 5:50 pm
Forum: Main Forum
Topic: The signature box at the end of a clinical note
Replies: 14
Views: 12113

Re: The signature box at the end of a clinical note

Here's everything you wanted to know about electronic signature systems: http://www.topazsystems.com/information/esignITguide.pdf Thanks for the link - so I guess the Topaz unit will give us the legal signature we need? Makes me think that all the time I have been using OD and just putting my initi...
by Hersheydmd
Wed Mar 02, 2011 5:43 pm
Forum: Main Forum
Topic: The signature box at the end of a clinical note
Replies: 14
Views: 12113

Re: The signature box at the end of a clinical note

Can a Wacom Bamboo tablet be used for these signatures, or just a Topaz signature pad? We are currently using ePads that we got from MedicTalk DentForms - can they be used? I'd really rather not spend more money for something we already have, but obviously, I do want to get on the ball with this. T...
by Hersheydmd
Tue Mar 01, 2011 5:55 pm
Forum: Main Forum
Topic: Time Clock Security on Server
Replies: 3
Views: 3944

Re: Time Clock Security on Server

I don't let me employees log on to any of the office computers with Admin privileges. So no one can change the time.
by Hersheydmd
Tue Mar 01, 2011 5:43 pm
Forum: Main Forum
Topic: The signature box at the end of a clinical note
Replies: 14
Views: 12113

Re: The signature box at the end of a clinical note

fishdrzig wrote:How do these pads work?
Here's everything you wanted to know about electronic signature systems:
http://www.topazsystems.com/information ... Tguide.pdf
by Hersheydmd
Tue Mar 01, 2011 5:38 pm
Forum: Main Forum
Topic: SMS text messageing
Replies: 55
Views: 109263

Re: SMS text messageing

Sending text to cellphone is working very well for me. I add the cellphone address to the e-mail field (eg. e-mail@e-mail.com, 1234567890@vtext.com). The same message goes to both the pt's e-mail address and their cell phone. A nice addition would be to have separate fields and the ability to choose...
by Hersheydmd
Sun Feb 27, 2011 12:48 pm
Forum: Main Forum
Topic: Confirmations with post cards
Replies: 1
Views: 2629

Re: Confirmations with post cards

With the cost of postage what it is, why are you printing confirmation cards, rather than e-mailing, texting, or calling the patient? The patient still has to call you back to confirm, so you are still taking up staff time on the phone. What is the advantage of the postcard?
by Hersheydmd
Sun Feb 27, 2011 12:44 pm
Forum: Main Forum
Topic: Provider setup with multiple providers on different days
Replies: 3
Views: 3793

Re: Provider setup with multiple providers on different days

I have a similar set-up. I have my main op that I work out of all the time (because it has my microscope), and I have 4 hygienists that work part time out of my other two operatories. It doesn't matter which hygienist you default to which operatory. What matters is how you set things up in your sche...
by Hersheydmd
Sun Feb 27, 2011 12:05 pm
Forum: Main Forum
Topic: The signature box at the end of a clinical note
Replies: 14
Views: 12113

Re: The signature box at the end of a clinical note

Still don't get the signature thing. I would really like to just be able to right click the signature box at the end of an autonote and add my signature that way, as of right now I just draw in my initials. Fishdrzig: When you were entering your notes with pen and paper, your handwriting and the in...
by Hersheydmd
Sun Feb 27, 2011 11:53 am
Forum: Main Forum
Topic: Audit trail
Replies: 3
Views: 3749

Re: Audit trail

We might eventually build a delete tool for very old entries. Don't forget that periodic backups can also be used to show that records haven't changed. Jordan, If you did that you would at least have to have an entry in the audit log that a particular entry was deleted. Otherwise you can't prove th...
by Hersheydmd
Mon Feb 21, 2011 3:22 pm
Forum: Main Forum
Topic: Audit trail
Replies: 3
Views: 3749

Re: Audit trail

NO WAY. Otherwise your records wouldn't stand up in court.
by Hersheydmd
Fri Feb 18, 2011 8:19 pm
Forum: Main Forum
Topic: Change Log
Replies: 8
Views: 7751

Re: Change Log

They don't log in with admin rights, was having issues with updating and I didn't want to give admin rights...haven't tried in a while though so maybe it isn't an issue Same here. When they log in with Limited User permissions, the update won't work properly. Using XP Pro, I sit at my desk and remo...
by Hersheydmd
Fri Feb 18, 2011 7:58 pm
Forum: Main Forum
Topic: Reminders for different phase of treatments
Replies: 35
Views: 36450

Re: Reminders for different phase of treatments

Got it. Final Questions. 1) While the procedure is flagged, will it show up next to the procedure description in the Account Module (in the same way that "Unsent" and "NoBillIns" shows)? 2) It is easy to tell when there are procedures that need to have their status updated from TxPlan to Complete - ...
by Hersheydmd
Fri Feb 18, 2011 11:28 am
Forum: Main Forum
Topic: Confirmed Status when appt is moved
Replies: 1
Views: 2388

Confirmed Status when appt is moved

Jordan, I noticed that when we move an appointment off the Unscheduled List to a new appointment, the status of the appt doesn't change. If it was previously confirmed it remains confirmed. I vaguely remember that some time in the past it used to reset to NotCalled whenever an appt was moved. Was th...
by Hersheydmd
Thu Feb 17, 2011 2:14 pm
Forum: Main Forum
Topic: searching for patient by thier wireless Number/Mobile
Replies: 4
Views: 4857

Re: searching for patient by thier wireless Number/Mobile

Hi everyone In the "Select Patient" form, how can i search for patients with thier wirelss numbers/Mobile numbers? In other words, how can i add an extra seach filtering field such as the patient WirelessPh PatDetails into the form? Thanks You don't need to. The phone field in the Search for Patien...
by Hersheydmd
Thu Feb 17, 2011 2:11 pm
Forum: Main Forum
Topic: dexis bridge
Replies: 5
Views: 5980

Re: dexis bridge

If you haven't resolved the problem yet. Question. Are you logged in as Admin or Limited on the workstation in question? I have all my workstations set up so the staff logs in with limited user accounts, and I have occasionally had problems with the Dexis bridge on one of my workstations. The proble...
by Hersheydmd
Thu Feb 17, 2011 1:52 pm
Forum: Main Forum
Topic: Reminders for different phase of treatments
Replies: 35
Views: 36450

Re: Reminders for different phase of treatments

For the math to work, the claim has to be created immediately after the procedure is added to the Account. The claim will have a special "In Treatment" status to keep it from being sent. Jordan, Couldn't the "InTreat" procedure status mimic the "Completed" status in that the claim would be created,...
by Hersheydmd
Tue Feb 15, 2011 5:45 pm
Forum: Main Forum
Topic: Reminders for different phase of treatments
Replies: 35
Views: 36450

Re: Reminders for different phase of treatments

Yorek, Good points. I agree that the most beneficial point would be to have a new procedure status that would allow the pt's account to be charged the same as a "completed" procedure. When to file insurance varies by the case and the ins. plan, but OD shouldn't have to figure out if it is a simple o...
by Hersheydmd
Mon Feb 14, 2011 4:59 pm
Forum: Main Forum
Topic: Reminders for different phase of treatments
Replies: 35
Views: 36450

Re: Reminders for different phase of treatments

Hi Jordan. I've been waiting all day to be able to post a reply. We tried Completing procdures at the first visit. It's not so simple. It can be darn right confusing especially with complicated, involved tx plans that spread out over many months (and occasionally years). You can't tell if the proced...
by Hersheydmd
Mon Feb 14, 2011 4:05 pm
Forum: Main Forum
Topic: Change Log
Replies: 8
Views: 7751

Re: Change Log

I think this is what you are looking for: http://opendentalsoft.com:1942/ODBugTracker/PreviousVersions.aspx Also, you can set up all your computers for Remote Desktop, then you can do all the work from you desk computer. Here's how you do it In XP: On each computer set yourself up as an Admin User s...
by Hersheydmd
Sun Feb 13, 2011 6:56 pm
Forum: Main Forum
Topic: Reminders for different phase of treatments
Replies: 35
Views: 36450

Re: Reminders for different phase of treatments

Jordan, I respectfully disagree. I've been doing it your way, and it can get quite confusing. I have codes for crown prep, impression, try-in, deliver, cement, and similar breakdowns for denture visits. If we attach a fee to the first visit dummy code, it has to be voided out when the procedure is c...
by Hersheydmd
Sun Feb 13, 2011 1:19 pm
Forum: Main Forum
Topic: Reminders for different phase of treatments
Replies: 35
Views: 36450

Re: Reminders for different phase of treatments

Is there a way to distinguish prosthetics that have been started but not complete? Now status for Crowns/Dentures are either treatment planned or marked completed. Is it possible to indicate status: "A) Tx Planned B) Started" or C) Finished then Started crowns/dentures etc would show up in reports ...
by Hersheydmd
Fri Feb 11, 2011 9:13 pm
Forum: Main Forum
Topic: Scope pics into OD
Replies: 1
Views: 2538

Re: Scope pics into OD

Are there any scope users out there that have Open Dental as the practice management software? If so, can you take a picture directly into OD without going through some other software first. I used to use MOGO and was able to take a picture directly into a patients chart. Thanks for the help I use ...
by Hersheydmd
Fri Feb 11, 2011 9:09 pm
Forum: Main Forum
Topic: extra-oral photos?
Replies: 1
Views: 2685

Re: extra-oral photos?

I have Dexis as my xray software...what are people doing for extra-oral photos, do you keep it in the OD chart or in your xray imaging software? What is an 'good' size for those photos so that they are reasonable to view for talking points but not so large that it hogs hard drive space.... Do I mak...
by Hersheydmd
Fri Feb 11, 2011 8:34 pm
Forum: Main Forum
Topic: SMS text messageing
Replies: 55
Views: 109263

Re: SMS text messageing

jordansparks wrote:Basic research is done. The sending rate through a phone connected to the PC by cable is about 6 to 10 messages per minute.

And then I found free sms gateway software:
http://www.kannel.org/
Jordan,
What does this mean to us users?
by Hersheydmd
Sat Jan 29, 2011 6:36 am
Forum: Main Forum
Topic: Point of information question
Replies: 2
Views: 2909

Point of information question

When viewing the list of posts on the forum, there is an icon on the left side of each topic (a circle with an image of "text" in it). Does anyone know what it means when the text appears to be moving/scrolling within the icon? I figured out that RED means "you" haven't read it yet. BLACK means you ...
by Hersheydmd
Sat Jan 29, 2011 6:29 am
Forum: Main Forum
Topic: Connect remotely to OD server from home
Replies: 9
Views: 8943

Re: Connect remotely to OD server from home

I use Windows built in Remote Desktop Connection. Doesn't cost anything. Google it for articles on how to set it up.
by Hersheydmd
Sat Jan 22, 2011 10:32 am
Forum: Main Forum
Topic: SMS text messageing
Replies: 55
Views: 109263

Re: SMS text messageing

So, I added a patient field (drop down) for the cell phone carrier, and I put in the most common carriers in our area.
It would be even nicer, if the field were on the Edit Patient Information window, next to or below the Wireless phone field.
Image
by Hersheydmd
Sat Jan 22, 2011 10:14 am
Forum: Main Forum
Topic: Patient Alerts
Replies: 5
Views: 5561

Re: Patient Alerts

Rich, Take a look at Feature Request 1275 & 1718. They would give some funcionality to what you are looking for. Also, take a look at these posts: http://opendentalsoft.com/forum/viewtopic.php?f=1&t=2449 http://opendentalsoft.com/forum/viewtopic.php?f=1&t=3276 http://www.towniecentral.com/MessageBoa...
by Hersheydmd
Sat Jan 22, 2011 10:06 am
Forum: Main Forum
Topic: Question on update and database maintenance
Replies: 2
Views: 2801

Re: Question on update and database maintenance

Are you sure you are on 7.5.29? I think those are false positives, but it's supposed to be working perfectly in 7.5.29. Yes, Jordan, I just checked. I am on 7.5.29.0 and I am getting a Database error message: 01/22/2011 2:56:38 PM---------------------------------------------------------------------...
by Hersheydmd
Sat Jan 22, 2011 9:10 am
Forum: Main Forum
Topic: Question on update and database maintenance
Replies: 2
Views: 2801

Question on update and database maintenance

I ran a Database Maintenance before doing an update and there were no errors detected. Then I ran an update from 7.5.24 to 7.5.29. Immediately after updating I ran the Database Maintenance again and this time received the following errors: 01/22/2011 1:55:49 PM---------------------------------------...
by Hersheydmd
Sat Jan 22, 2011 9:00 am
Forum: Main Forum
Topic: SMS text messageing
Replies: 55
Views: 109263

Re: SMS text messageing

No one pays, unless the receiver has a plan where they pay for each text message (usually 10¢ a piece) separately. I've been using Richard's suggestion for a few days. One problem I noticed: if you set up everyone's e-mail address with both their e-mail and cell phone addresses, then every time you ...
by Hersheydmd
Thu Jan 20, 2011 5:30 am
Forum: Main Forum
Topic: SMS text messageing
Replies: 55
Views: 109263

Re: SMS text messageing

alhalwachi wrote:any clues for my question?
Call those companies and ask if they have an e-mail gateway.
by Hersheydmd
Sat Jan 15, 2011 9:44 pm
Forum: Main Forum
Topic: E-mail confirmations
Replies: 6
Views: 6109

E-mail confirmations

Jordan, Sending e-mail confirmations would be so much better, if we could set up more than one standard e-mail, in the "Setup Recall and Confirmations" window. Just as we can setup more than one recall message, it would be so helpful if we could set up more than one confirmation message. One message...
by Hersheydmd
Sat Jan 15, 2011 9:36 pm
Forum: Main Forum
Topic: SMS text messageing
Replies: 55
Views: 109263

Re: SMS text messageing

Richard,

Great idea, I am going to try it.

Rob
by Hersheydmd
Mon Dec 20, 2010 5:49 pm
Forum: Main Forum
Topic: Insurance code
Replies: 2
Views: 2851

Re: Insurance code

jordansparks wrote:I don't think anyone's ever made that request before.
Then I guess it can't be done.
by Hersheydmd
Sun Dec 19, 2010 6:01 pm
Forum: Main Forum
Topic: Insurance code
Replies: 2
Views: 2851

Insurance code

Assuming a particular code is not covered by a plan and you want to want to always change the code to a similar code that is covered by that plan. Can you set OD so that it automatically changes it every time? Example: a plan doesn't cover more than 4BW. If you take 7BW and bill for 7 the plan will ...
by Hersheydmd
Fri Oct 01, 2010 7:01 am
Forum: Main Forum
Topic: appointment info from chart module
Replies: 3
Views: 3542

Re: appointment info from chart module

Al,
If that is happening in version 7.2 it sounds like a bug creeped into the program and you should report it to tech support.
by Hersheydmd
Thu Sep 30, 2010 2:47 pm
Forum: Main Forum
Topic: appointment info from chart module
Replies: 3
Views: 3542

Re: appointment info from chart module

I didn't find that to be true. i just clicked a couple of appts from the Chart module and the Time Arrived/Seated/Dismissed were all filled in. What version are you using. I am using 7.1.40.
by Hersheydmd
Wed Sep 29, 2010 2:57 pm
Forum: Main Forum
Topic: Backup
Replies: 0
Views: 2344

Backup

I moved my OD database (and MySQL) to a computer in a back room that is rarely used and not easily accessible. At first I was able to still backup OD from my Frontdesk, I just changed the From line to \\backcomputer\mysql\data, and I was able to backup to my portable hard drive and take it home and ...
by Hersheydmd
Sat Sep 25, 2010 4:39 pm
Forum: Main Forum
Topic: Autonotes
Replies: 3
Views: 3780

Re: Autonotes

Don't think you can import someone else's notes, but I did post two examples of Autonotes on DentalTown. Couldn't do it here because I don't know how to upload images to this board. Here's a link to the Open Dental Forum on DentalTown: http://www.towniecentral.com/MessageBoard/forum.aspx?s=2&f=377
by Hersheydmd
Sat Sep 25, 2010 4:36 pm
Forum: Main Forum
Topic: Recalls based on insurance plan?
Replies: 1
Views: 2552

Re: Recalls based on insurance plan?

Don't know if you can do that, but you can generate a list of all your patients that have Medicaid. Go to Reports, click Insurance Plans, and enter "Medicaid". I'm assuming Medicaid is set up as one of your insurance plans. When you are doing recalls, anyone on the list can be skipped or their recal...
by Hersheydmd
Sat Sep 25, 2010 12:37 pm
Forum: Main Forum
Topic: Problem with sheets
Replies: 1
Views: 2254

Problem with sheets

Jordan,
On the right side of my sheets the
"Show Order in Kios..[ ]"
and "[ ]Eraser To.."
are both cut off.
I wanted to paste an image of my window but I don't know how to do that here.
by Hersheydmd
Sat Sep 25, 2010 12:19 pm
Forum: Main Forum
Topic: Confirmation/Recall & E-mail/Texting
Replies: 1
Views: 2500

Re: Confirmation/Recall & E-mail/Texting

Yes, I'm using Dental Senders. Works great.
by Hersheydmd
Mon Sep 13, 2010 4:54 pm
Forum: Advanced Topics
Topic: E-mail recalls
Replies: 2
Views: 3958

Re: E-mail recalls

Thanks, that worked.
by Hersheydmd
Wed Sep 08, 2010 11:16 am
Forum: Main Forum
Topic: bug or behavior in email recall list?
Replies: 6
Views: 6085

Re: bug or behavior in email recall list?

It wasn't Amy, it was Amber, my mistake.

Simple solution. Make sure the GROUP FAMILIES check box is NOT checked in the recall list window, otherwise the guarantors e-mail is the one that will be used for all the family members who are due.
by Hersheydmd
Tue Sep 07, 2010 6:15 pm
Forum: Main Forum
Topic: bug or behavior in email recall list?
Replies: 6
Views: 6085

Re: bug or behavior in email recall list?

The bug is still there. I spoke to Amy today. She downloaded my database to check it out. I installed version 7.1.39 this morning before calling OD. Just noticed that there is a 7.1.40, so I installed it. Thought it would have the fix in it, but it doesn't. Still have the same problem. The guarantor...
by Hersheydmd
Mon Sep 06, 2010 7:50 pm
Forum: Advanced Topics
Topic: E-mail recalls
Replies: 2
Views: 3958

E-mail recalls

I just noticed that RECALL e-mails are going to the address of the Guarantor, not the patient. WHY? That is a big problem with regard to patient privacy. :(
by Hersheydmd
Mon Sep 06, 2010 6:45 am
Forum: Advanced Topics
Topic: Setup Recall
Replies: 2
Views: 4073

Re: Setup Recall

drtech wrote:i think the third option shows for the third and all other reminders after that...
Thank you. I guess that makes sense.
by Hersheydmd
Sun Sep 05, 2010 11:41 am
Forum: Advanced Topics
Topic: Setup Recall
Replies: 2
Views: 4073

Setup Recall

My Setup Recall and Confimations is set to a Max # of Reminders of 5. How do I add additional reminders after the first three? I don't see any way to add a fourth or fifth message in the message box.
by Hersheydmd
Wed May 12, 2010 6:11 pm
Forum: Main Forum
Topic: 1)Appt times 2)Images folder
Replies: 4
Views: 3896

Re: Appt times and Units algorithm

That would be a good feature. What number is it? I looked for it and couldn't find it. Jordan, the time units algorithm may work for a practice where the doctor uses more than one operatory at a time, but it doesn't work at all if you are using a single operatory. For example: Pat A is scheduled fro...
by Hersheydmd
Wed May 12, 2010 5:34 am
Forum: Main Forum
Topic: 1)Appt times 2)Images folder
Replies: 4
Views: 3896

Re: 1)Appt times 2)Images folder

Jordan, Good morning. I read the page you indicated and I understand the algorithm. Then, how would you schedule a 20 min appt with the doctor for a periodic exam (0120) and an oral cancer screening (0431) so that it shows 20 min of doctor time and no assistant time. It would also be nice if we coul...
by Hersheydmd
Tue May 11, 2010 9:06 pm
Forum: Main Forum
Topic: 1)Appt times 2)Images folder
Replies: 4
Views: 3896

1)Appt times 2)Images folder

Jordan, 0Hi! I'm having two issues today. 1) When I try to schedule a patient for a periodic exam (0120) and an oral cancer exam (0431) the time bar on the side turns from blue (doc time) to white (assistant time). Either one by itself is set for 20 min of doc time (2 blue squares). As soon as I add...
by Hersheydmd
Fri Jan 15, 2010 12:28 pm
Forum: Advanced Topics
Topic: 6.8.34 Bug in Quick Notes
Replies: 1
Views: 3265

6.8.34 Bug in Quick Notes

I just reported a bug to Rochelle. I set up three categories of Quick Paste Notes. I set the Quick Paste Categories for all three to "Procedure" and "Chart Treatment". I set up multiple notes in each category. When I am in my Chart or editing a Progress note, typing ? followed by the abbreviation, o...
by Hersheydmd
Sat Dec 26, 2009 9:43 am
Forum: Developers
Topic: doubts about the future. Loosing freedom
Replies: 26
Views: 23689

Re: doubts about the future. Loosing freedom

I restore a backup of my database on another Windows XP machine (server), which is networked with a couple of Vista machines and Windows 7 machines. OpenDental runs fine on Vista, as well as Windows 7 RC. I intend to update my office workstations to Windows 7, but not necessarily the server right n...
by Hersheydmd
Wed Dec 23, 2009 7:35 am
Forum: Developers
Topic: doubts about the future. Loosing freedom
Replies: 26
Views: 23689

Re: doubts about the future. Loosing freedom

Alex, of course I realize RAID is not backup. I backup every night to an external hard drive, and on weekends I dump it to my home computer. Also, for the "server" workstation I would either use the one in my operatory, or one in a hygiene op that is rarely occupied (average 5 hours every other week...
by Hersheydmd
Mon Dec 21, 2009 8:53 am
Forum: Developers
Topic: doubts about the future. Loosing freedom
Replies: 26
Views: 23689

Re: doubts about the future. Loosing freedom

Well no. If you have less than 10 computers, then why are you even considering Windows Storage Server? The whole point of that platform is to try to get around the 10 connection limit. In your situation, MySQL and the AtoZ folder should both be on the same computer, most likely a rarely-used and fa...
by Hersheydmd
Sat Dec 19, 2009 11:39 pm
Forum: Developers
Topic: doubts about the future. Loosing freedom
Replies: 26
Views: 23689

Re: doubts about the future. Loosing freedom

I am not worried about the 10 connection limit. I only have 6 workstations and only room for one more. The way I understand it. I could put all my office data, including the AtoZ folder on a Windows Storage Server, but I would have to keep the MySQL folder (with the OD database) on one of the workst...
by Hersheydmd
Sat Dec 19, 2009 5:12 pm
Forum: Developers
Topic: doubts about the future. Loosing freedom
Replies: 26
Views: 23689

Re: doubts about the future. Loosing freedom

We've been really happy with our decision to go with dot net. In fact, we continue to move away from Linux in other areas as well. We just purchased a file server computer for $2000. Did we use Linux? No. we are using Windows Storage Server, an OEM product that powers file servers and does not requ...
by Hersheydmd
Fri Oct 09, 2009 1:20 pm
Forum: Advanced Topics
Topic: Printing a complete patient record
Replies: 1
Views: 2903

Printing a complete patient record

If you have to forward a patient's record to another doctor, how do you print out the complete record, including medications and diseases. I can print the Chart Progress Notes? I can print the graphical chart. But how do you print the medical information other than using Print Screen, which doesn't...
by Hersheydmd
Fri Oct 09, 2009 9:44 am
Forum: Main Forum
Topic: CDT Compliance
Replies: 4
Views: 4314

Re: CDT Compliance

What do we do with the form once we fill it out? Can we fax it in?
by Hersheydmd
Fri Oct 09, 2009 9:40 am
Forum: Main Forum
Topic: Digital Radiography
Replies: 4
Views: 5720

Re: Digital Radiography

Using OD for 3 months and using Dexis for 6 years. They integrate perfectly together. I love both programs. Very easy to use. Button in OD brings up Dexis window with patient's Dexis folder. Also added a link button to Dexis in the Appt Module window. Any specific questions just fire away.
by Hersheydmd
Thu Aug 06, 2009 7:24 pm
Forum: Main Forum
Topic: Make/Find Appt
Replies: 5
Views: 5258

Make/Find Appt

I am having a problem with the Make/Find Appt feature. Whenever looking for a short 20 minute appoinment, OD suggests times that are not real openings, ie. the last 10 minutes of an existing appt and the first 10 minutes of the next appointment. This is because the first 10 and last 10 minutes are a...
by Hersheydmd
Fri Jun 12, 2009 10:29 am
Forum: Main Forum
Topic: Bridge left after teeth are extracted
Replies: 5
Views: 4826

Re: Bridge left after teeth are extracted

I added a vote for it. Sounds like an important feature.
by Hersheydmd
Fri Jun 12, 2009 2:34 am
Forum: Advanced Topics
Topic: MultiPage Scanning tweak...
Replies: 14
Views: 20925

Re: MultiPage Scanning tweak...

I found this thread from 2007 and I am wondering whatever happened with this? Did it ever work out? I want to shred my paper charts after scanning them into the opendental images folder. Saving them as individual single page .jpeg's is not a realistic option. Multipage .pdf's would make much more se...