Open Dental

1) When I had PW, I used VixWin in the stand alone mode.
2) I use the same path as I used before. I never used the bridge mode. At present, I can only view images in the stand alone mode.

Bernard

When attempting to view images in Vixwin in the bridge mode, no images come up when one selects a pt. That is why James suggested exporting images while in stand alone mode into temp folder, then bring up VixWin in bridge mode and import the images. The only problem with this method, is that it woul...

Jordan, I wasn't aware that there were over 100 software interfaces. I just read the documentation for OD and was delighted that VixWin was a software that was included as one that could be bridged. The OD techs have been more than helpful in attempting to solve this problem. On Friday, a tech spent...

James, Since you have bridged VixWin pro before, can I ask for you when I call OD tech support? I am afraid if I call Gendex they won't know what to do. The techs I have spoken to at OD are really trying hard, but they don't understand what they have to tweak to allow one to view images in OD. Thank...

MANNY, My Denoptix unit has a USB connection. Vix winpro 1.5 which Gendex recently downloaded for me becz I lost the original 2000 cd. I don't have passwords and user names on my workstations. When I change the configuration from "stand alone" to "bridge" on the computer attached to Gendex unit, I c...

Manny, I am using XP Pro, but I don't know about all of those partitions you're speaking of. I could ask my IT person those questions and probably get those answers for you. I presently backup VixWin and OD to one external HD. I am presently attempting to restore my OD to my home computer to verify ...

Bill, If one can operate a Denoptix unit in a Win7 environment, why does Gendex support, claim that it can't be done? I limped along with my 2003 computer until I became afraid it would suddenly crash. Finally, I purchased a reconditioned XP machine so that I could continue to use my Denoptix. By th...

Bill, I am using XP because my unit was purchased in 2003 and it won't run on Win7 according to Gendex. If I perform all of the steps in your first paragraph, will I need that program that you mentioned? If I do, please send it to me at "bfinch383@juno.com." I will attempt to follow your instruction...

Manny,
I don't understand all of that permission stuff. Would I just call Gendex support and relay to them what you've stated or would they know what to do once I tell them my problem?

Bernard Finch

Jordan, I spoke with OD customer support today about bridging my VixWinPro with OD, and was told that I would have to use VixWin in a stand alone mode. The tech remoted in to attempt the bridge but, concluded that it was not possible. From all of the posts that I read on DT, I thought OD was able to...

In my old PW software, our route slips had premed, medical alert, and a list of codes that one could circle to give to the front desk when inputing treatment. Can one customize the route slip in Open Dental?

Bernard Finch