Search found 24 matches

by dkennel
Fri Sep 23, 2016 6:37 pm
Forum: Advanced Topics
Topic: 16.2 schedule procedure trigger does not work with planner
Replies: 2
Views: 6442

16.2 schedule procedure trigger does not work with planner

the new automation trigger "schedule procedure" only works when you use 'Make Appt', if you use appointment planner and copy the planned procedure to the pinboard the trigger does not work. I am trying to get everybody in the office to use appointment planner, that makes this automation useless. Any...
by dkennel
Fri Sep 23, 2016 6:16 pm
Forum: Main Forum
Topic: schedule procedure automation
Replies: 1
Views: 4411

schedule procedure automation

Hi, just updated to 16.2.52.0. I wanted to try the schedule procedure automation trigger to create a pop up warning. I usually have to get a pre-authorization for D7240 from my third parties so I wanted to add a pop up for that. It turns out the trigger only works when you go through "make appt". We...
by dkennel
Tue Sep 20, 2016 10:01 pm
Forum: Main Forum
Topic: finding treatment that was not planned
Replies: 1
Views: 3954

finding treatment that was not planned

Could anyone help me to find treatment planned in the chart but not changed to a planned appointment?
by dkennel
Sun May 29, 2016 5:15 pm
Forum: Main Forum
Topic: downgrading by bundling codes
Replies: 0
Views: 5039

downgrading by bundling codes

One of the common practices of my third parties is to downgrade multiple one surface restorations on one tooth to a single 2 surface restoration. on our EOB the charges for the single surface codes are denied, but the insurance replaces them with a single code for a multi-surface restoration. Simila...
by dkennel
Tue Jun 02, 2015 3:47 pm
Forum: Main Forum
Topic: Charting Conditions
Replies: 2
Views: 4402

Re: Charting Conditions

Your charting of conditions will be replaced by diagnosis codes, your thinking is correct to chart your diagnostic findings first and then determine the treatment plan, most people treatment plan "backwards": this is what I will do and here is the reason why, big difference in contrast to medical tr...
by dkennel
Tue Jun 02, 2015 3:37 pm
Forum: Main Forum
Topic: ICD 10
Replies: 3
Views: 5265

Re: ICD 10

I have just been to a symposium in Washington DC, diagnostic codes will become essential and critical in my opinion. Third party payors will require them. That said snomed and ICD codes are very cumbersome, several schools are using Dental Diagnosis Systems to make it easier, it is available at no c...
by dkennel
Tue Jun 02, 2015 3:22 pm
Forum: Main Forum
Topic: Which diagnostic codes are you using?
Replies: 2
Views: 5035

Re: Which diagnostic codes are you using?

ICD codes and snomed codes are difficult to integrate in the workflow. I think DDS/EZcodes will be much more user friendly. To my knowledge they have so far only been implemented in Axium EHR software which is used by dental schools, I think DDS is the best candidate for open dental to implement dia...
by dkennel
Fri Mar 06, 2015 11:33 pm
Forum: Main Forum
Topic: Enlivedental app
Replies: 0
Views: 4012

Enlivedental app

Has anybody implemented Enlivedental? I would like to hear what your experience has been with this iPad app. I could not find any comments or posts in the forum....
by dkennel
Thu Mar 05, 2015 1:08 pm
Forum: Main Forum
Topic: DentalXchange question
Replies: 18
Views: 34078

Re: DentalXchange question

I am looking at choosing a clearinghouse. ERA implementation would be fantastic, what is the status of this? How soon would I be able to utilize this feature?
by dkennel
Tue Dec 16, 2014 12:07 pm
Forum: Main Forum
Topic: Carbonite Backup
Replies: 2
Views: 5255

Carbonite Backup

We recently started to backup our software with carbonite. Now we are experiencing problems with our database, error messages on sheets, etc... OD support has told us carbonite is not supported...I don't understand how the backup software needs to be supported? Anybody else have these problems? What...
by dkennel
Tue Dec 16, 2014 8:43 am
Forum: Main Forum
Topic: Getting a .NET error when choosing database
Replies: 5
Views: 6505

Re: Getting a .NET error when choosing database

we have occasionally now similar database errors showing up. we are running 13.2.27.0. We are not able to save sheets if the error occurs and loose some of our custom forms. Tech support told us we need to update to windows 7 or 8, we are still running XP professional...., also advised up to update ...
by dkennel
Fri Jan 17, 2014 1:07 pm
Forum: Main Forum
Topic: Free SMS Texting with Google Voice in OD
Replies: 31
Views: 48827

Re: Free SMS Texting with Google Voice in OD

I have tried to implement this. no problems with exporting the patient list and importing it into google contacts. No problem sending text messages. I can however not figure out how to receive text messages. It seems I have to start google voice and open it in a separate window...I don't see where t...
by dkennel
Tue Dec 31, 2013 11:56 am
Forum: Advanced Topics
Topic: Auto-Dialer and SMS Text Reminder
Replies: 52
Views: 107862

Re: Auto-Dialer and SMS Text Reminder

It doesnt work for me, everytime I click on my call button in OD it opens another GVdialer icon on the taskbar on the bottom, but the commands do not work, I have to manually enter the phone number to text to....
GVDialer is version 0.4/ GVdDialer 0.4.exe, I wonder if that is the problem??
by dkennel
Wed Sep 26, 2012 2:20 pm
Forum: Main Forum
Topic: Signing remotely
Replies: 34
Views: 33436

Re: Signing remotely

I have contacted Topaz for support. They asked me which SigPlus SDK open dental uses?
Does anybody have the answer to that?
by dkennel
Wed Sep 26, 2012 12:46 pm
Forum: Main Forum
Topic: Card Scanner Recommendation
Replies: 8
Views: 14267

Re: Card Scanner Recommendation

Canon P-215 works excellent, fast sheet feed and card reader (driver's license , credit card, insurance card, etc..) comes with twain driver, had some trouble with paper stacks if thin paper that sticks together.
by dkennel
Fri Sep 21, 2012 8:05 am
Forum: Main Forum
Topic: Signing remotely
Replies: 34
Views: 33436

Re: Signing remotely

I am trying to do the same thing. I am using gotomypc to log in remotely. Topaz supports Citrix connections, but the support page description was "over my head" http://www.topazsystems.com/citrix_ts.htm and I am not sure if this all applies to gotomypc as well? I contacted gotomypc support and they ...
by dkennel
Wed Aug 29, 2012 2:49 pm
Forum: Main Forum
Topic: preferred name
Replies: 2
Views: 3507

Re: preferred name

I will have a conversation with myself...Actually the preferred name can stay in the title(which is awesome!), I missed that I do not have to use the patientgallery bridge that we used for practiceworks! Open Dental has a built-in bridge and I just created a new button in my chart module, the built-...
by dkennel
Tue Aug 28, 2012 7:12 am
Forum: Main Forum
Topic: preferred name
Replies: 2
Views: 3507

preferred name

We like the preferred name field, especially since I am a pediatric dentist, the problem I encounter is, that it shows up on the top status line of the screen in quotation marks, that makes it impossible to use the field since we use a bridged imaging program (Patientgallery), once the nickname show...
by dkennel
Wed Jul 25, 2012 1:17 pm
Forum: Main Forum
Topic: set up block schedule
Replies: 4
Views: 5667

Re: set up block schedule

I figured out how to setup the blocks, in the graphics I just get an outline frame for the block, can you alter that to where it has a fill color in the block instead of just the border?
by dkennel
Mon Jul 09, 2012 1:13 pm
Forum: Main Forum
Topic: Canon P-150 or P-215 scanners?
Replies: 0
Views: 3018

Canon P-150 or P-215 scanners?

Both these are sheetfeed scanners, sounds like they are just as fast if not faster than the Fujitsu ScanSnap scanners BUT they offer TWAIN drivers! If I understand right that would mean I could scan documents direct from OD with a p-215 scanner? That may be a nicer option than a signature pad....Tho...
by dkennel
Mon Jul 09, 2012 12:57 pm
Forum: Main Forum
Topic: Texas Medicaid OD users
Replies: 0
Views: 3782

Texas Medicaid OD users

I am looking for any Texas Medicaid providers that use OD? How did you manage transition to the new MCOs, what are your specific tweaks you added to the program? Have you applied for Texas EHR benefits? I would appreciate any input and ability to network and learn from those before me...

Thank You!
by dkennel
Mon Jul 09, 2012 12:31 pm
Forum: Main Forum
Topic: set up block schedule
Replies: 4
Views: 5667

Re: set up block schedule

excellent, that helped a lot. Thank you!
by dkennel
Mon Jul 09, 2012 8:13 am
Forum: Main Forum
Topic: creating a chronological chart
Replies: 2
Views: 3850

creating a chronological chart

I am playing with the trial version, trying to figure out features of the clinical charting. It appears to me that the first screen of the "chart" is mostly used to chart the proposed treatment and to enter completed treatment. How do you retain a record of your chronological progress? I assume it i...
by dkennel
Mon Jul 09, 2012 7:30 am
Forum: Main Forum
Topic: set up block schedule
Replies: 4
Views: 5667

set up block schedule

We currently use practiceworks for scheduling, we setup color coded blocks in the schedule for the front desk staff to know when to schedule which type of procedures, i.e. sedation blocks, new patient blocks, under age 3 patient blocks, hygiene, etc... I am very new to open dental and wonder how oth...